On the day of work and work, we will lean west to see the hot slippers
Foreword
Cartier: The situation is not right, hurry up and go to Yiwu to customize two pairs [smile]
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In December 2023, a Mexican man accidentally found a pair of 18K rose gold diamond earrings with a price tag of only 237 Mexican pesos (about 100 yuan), far less than their market value of about 100,000 yuan, and immediately bought two pairs.
Cartier discovered the mistake and quickly corrected the price of the earrings, while contacting the man to inform him that the earrings were sold out and requesting a cancellation of the order to offer champagne and leather goods as compensation.
But the man refused to accept the compensation and complained to the consumer agency, and after months of dispute and mediation, by April 26, 2024, the man said that he had received the earrings he had purchased.
As soon as this topic spread to the Internet, the comment area was immediately full of people, let's take a look.
Netizen comments
Netizen: Forget it, the purchase price will bring you a pair [look]
Mexico should not be able to do it, and dare not send fakes
Netizen: Cartier: It's over, sell a pair at cost price
The end of the world is Yiwu [covering face]
Netizen: I see clearly that he refused to return the goods, and complained, after months of mediation, Cartier finally shipped the goods, why did anyone praise Cartier?
I went to Yiwu for so long and customized two pairs [Look]
Netizen: I used to be in the UK, the price of the 2,000 pound teller was misplaced, it was written as 800 pounds, and finally it sold me [crying]
It is said that it is a routine, and luxury brands will not have this kind of routine
Netizen: Why only buy two pairs
I guess it's with the mentality of trying it out [tears]
Write at the end
This incident not only shows a case where mistakes can be corrected correctly, but also highlights the importance of integrity and responsibility in modern business practices.
Although Cartier made an obvious mistake at first, their approach, despite some twists and turns, ultimately demonstrated respect for consumer rights.
The current price of the earrings in the country
In this era of rapid digitalization, trust between consumers and businesses is even more precious.
Companies should establish a sound price management system to avoid such mistakes, and if they do occur, they should solve them in a transparent and responsible manner, as Cartier did.
Consumers should also protect their rights through legal channels when they encounter similar situations.
It's also a reminder to all consumers that while enjoying the convenience of online shopping, they should be vigilant and aware of their consumer rights.
For businesses, maintaining high standards of ethics and transparency not only helps to avoid disputes, but also strengthens brand credibility and consumer trust, which is key to business success in any situation.
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#卡地亚##奢侈品##耳环#
Good morning, noon and evening, the little slippers say goodbye to you~