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The number of bookings is growing on a high base, how does Shencheng's accommodation industry treat hospitality on May Day?

author:Released in Shenyang
The number of bookings is growing on a high base, how does Shencheng's accommodation industry treat hospitality on May Day?
The number of bookings is growing on a high base, how does Shencheng's accommodation industry treat hospitality on May Day?

Accommodation is an important part of tourism consumption, and the quality of service directly determines the travel experience of tourists. The reporter learned in an interview on April 25 that during this year's "May Day" holiday, hotels and B&Bs in Shenyang were in high demand, and some hotels were "hard to find" three days before the holiday. In order to allow tourists to experience better service quality in Shenyang, major hotels and B&Bs have done their best to launch supporting services with Shenyang's cultural tourism characteristics, and at the same time as a good "host", lengthen the tourism chain and achieve the purpose of driving tourism consumption and stimulating market vitality.

The number of bookings is growing on a high base, how does Shencheng's accommodation industry treat hospitality on May Day?

The peak of passenger traffic is approaching

Shencheng's accommodation industry is hotly booked

"Sorry, the room you want to book is full. Do you want to change to another room type, or leave your contact information, and contact you as soon as there is a vacant house?" said the front desk staff when they picked up the phone in a luxury hotel in Hunnan District on the afternoon of April 25. The relevant person in charge of the hotel told reporters that from the end of the Qingming holiday to the present, the booking orders for the "May Day" holiday have not been broken. Of the five room types, only two have a small number of rooms left, with family suites being particularly sought-after and already fully booked.

A five-star hotel near Youth Park also ushered in a "May Day" booking peak. "The average occupancy rate of last year's 'May Day' holiday was 80%, and this year's 'May Day' was full for three days, and the increase in orders is still very obvious. A person related to the hotel introduced. The reporter visited a number of high-star hotels in Shenhe District, Heping District and Hunnan District on the same day, and the phenomenon of "hard to find a room" in the first three days of the holiday is more obvious, especially in the hotels along Qingnian Street and on both sides of the Hunhe River, because of the convenient transportation and beautiful environment, it is very popular with foreign tourists.

The number of bookings is growing on a high base, how does Shencheng's accommodation industry treat hospitality on May Day?

B&Bs also ushered in the peak of "May Day" passenger flow. According to the person in charge of a homestay on Jinqiao Road in Dadong District, the three sets of homestays he operates have all been booked out early. "Judging from the booking information, they are all young tourists from the south who come to Shenyang to travel during the holidays. According to recent data provided by a domestic travel platform, during the "May Day" period, the number of homestay bookings in Liaoning increased by more than 30% year-on-year, and Shenyang is the most popular tourist destination in the province. "On the basis of last year's 'May Day' accommodation order base is very large, this year can still achieve high growth, which shows the transformation of Shenyang's tourism industry from 'Internet celebrity' to 'Changhong'. The platform said.

Increase the content of the service

Let the tourists who come to Shen feel at home

In the interview, the reporter found that the hotel and homestay industry in Shencheng has done its best to create a home-like atmosphere by giving gifts, building parent-child scenes, and launching spring-limited food.

A hotel near the Olympic Sports Center has specially prepared a batch of souvenirs to give back to tourists, "During the 'May Day' period, our souvenirs are Shenyang's special ageless forest candy, so that tourists can taste the characteristics, from the mouth to the heart." "Staff introduction.

A five-star hotel on Qingnian Street has specially launched two themed parent-child rooms, Little Yellow Duck and Little Column under the Sea, providing tents, building block tables, flying chess blankets and other decorations, and giving themed gifts to children.

The number of bookings is growing on a high base, how does Shencheng's accommodation industry treat hospitality on May Day?

It is worth mentioning that during this year's "May Day" holiday, the price of Shencheng hotel industry was stable. On the same day, the reporter investigated the standard room rates of 10 different types of hotels in many urban areas in the city, of which 7 prices were the same as the same period last year, and the prices of 3 hotels were even lowered to a certain extent compared with the same period last year due to ongoing promotional activities.

Integrate into the cultural tourism scene

Take tourists to "dig for treasure"

Among the elements of tourism, accommodation is not only a direct reflection of reception capacity and service level, but also an important part of lengthening the travel radius, extending the travel time, and driving cultural tourism consumption. The reporter learned in an interview on April 25 that during this year's "May Day" holiday, Shencheng's accommodation industry has combined local characteristics of cultural tourism scenes, dug deep into cultural tourism resources, and integrated different methods such as research, self-driving, and camping, so as to better meet the diversified and personalized travel needs of tourists in Shenyang.

The number of bookings is growing on a high base, how does Shencheng's accommodation industry treat hospitality on May Day?

"During the 'May Day' period, we specially launched the Xinle Ruins Research Room, on the one hand, we recommend tourists to take a bus directly from the Industrial Exhibition Hall Station of Shenyang Metro Line 2 on the south side of the hotel, and on the other hand, we will provide relevant cultural and creative souvenirs for the guests. Through these, Shenyang's rich cultural tourism resources and profound historical heritage are promoted. The relevant person in charge of a five-star hotel in Shenhe District introduced.

The number of bookings is growing on a high base, how does Shencheng's accommodation industry treat hospitality on May Day?

In the interview, the reporter saw that there are also hotels that have specially formulated urban "treasure digging" routes such as Caita Night Market Tour for tourists who come to Shenyang on May Day, and recommend special scenes with local customs and customs to show Shenyang with fireworks.

At the same time, in order to enhance the experience of "staying and playing", some B&Bs have added tea rooms, entertainment rooms and other places for tourists to rest and entertain. The owner of a B&B in Shenbei New District told reporters that B&B pays more attention to personalized service, and during this year's "May Day" holiday, he is ready to open his own small farm for tourists to experience, and will personally cook for tourists to taste authentic Northeast food.

The number of bookings is growing on a high base, how does Shencheng's accommodation industry treat hospitality on May Day?

Shen Bao all-media reporter: Liu Yang

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