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Haier Smart Home - Customize a better life
Haier air conditioner is a well-known home appliance brand in China, and since the advent of Haier home appliance series products, it has been deeply trusted and welcomed by the people of the whole country and has become a national brand of the country. In order to better serve the society, Haier Smart Home has launched a series of new air conditioners such as "Ruixi and Lingxi", which have the advantage of variable shunt technology and self-cleaning technology.
Haier Smart Home:
Variable shunt technology and self-cleaning technology
According to Liu Honglei, director of air industry retail at Haier Smart Home Henan Branch, the new feature of the new product is the variable shunt technology: "not only high-efficiency cooling", "but also efficient heating", "but also energy saving and emission reduction".
Liu Honglei, Technical Director of Air Industry of Haier Smart Home Henan Branch
Different from the traditional air conditioning heat exchanger subject to the problem of fixed flow path, the variable flow technology realizes the variable switching of the refrigeration and heating flow path mode through the design and transformation of the heat exchanger structure, and completely solves the problem that the energy efficiency of air conditioning can not be optimal. The variable diversion technology is inspired by the design of variable lanes: variable lanes are mainly set up for road sections where traffic flow is concentrated during peak hours, but there are fewer lanes, or there is a significant difference in traffic flow between morning and evening rush hours. The variable lane is mainly set at the intersection, which can flexibly regulate the flow direction according to the characteristics of vehicle flow direction in different periods, change the driving direction of the lane, and relieve traffic pressure.
In addition, the second highlight of the new product is the self-cleaning technology. Self-cleaning technology refers to the technology of cleaning the heat exchanger of the air conditioner through the redissolution of the condensation of the air conditioner evaporator itself under the instruction of a specific program. Haier air conditioner 56 degrees C is a self-cleaning high-temperature sterilization technology developed by Haier air conditioning, 56 degrees C refers to the self-cleaning process of Haier air conditioner, the surface of the evaporator is peeled off, soaked and washed away dirt, and then through the reverse balance high temperature drying sterilization technology, the evaporator temperature is as high as 56 °C, to achieve the effect of high temperature drying and inactivation of bacteria. Haier self-cleaning air conditioner is equipped with cleaning and dust removal, high-temperature drying, sterilization and self-cleaning technology, and the surface of the evaporator is added with a silver ion antibacterial coating for long-lasting antibacterial and antibacterial.
Haier Smart Home launched:
Trade-in + 30-year-old users
According to Zhang Yile, retail director of the air industry of Haier Zhijia Henan Branch, since April, the weather in Henan, everyone can feel that the temperature is gradually rising, and the weather is also very hot, and some experts predict that 2024 may be the hottest year ever, so a good air conditioner that can quickly cool and be healthy is particularly important, everyone knows that air is the most important thing for us, and we are breathing 24 hours a day, but the old air conditioner that has been used for many years often has many hazards, such as aging lines, poor cooling and heating effect, and dirt and dirt inside the air conditioner, which has a certain impact on respiratory health and safetyHaier air conditioner actively responds to the country's call for trade-in, with a maximum subsidy of 1,000 yuan for the old machine for a new air conditioner, for the majority of users to use peace of mind.
Zhang Yile, Air Industry Retail Director of Haier Smart Home Henan Branch
Haier's high-end brand Casarte air conditioner promises a 10-year warranty for the whole machine, 365 days only replace without repair, at the same time, Haier specializes in air conditioning for 39 years, and there are many old fans who still use about 30 years of Haier old air conditioner, in order to give back to the old fans and old users, the company has specially launched the benefits of free replacement for new machines for old users for 30 years, as long as your Haier air conditioner has been purchased for more than 30 years, and can be used normally, you can go to the major Haier stores in the province to replace a Casarte Nebula air conditioner for free, continue to use the most advanced and healthiest air conditioner in the industry, and at the same time trade in the old with a maximum subsidy of 1000 yuan, true quality dare to promise 10-year warranty 365 days only replacement without repair.
Mr. Guo, who lives in the family home of the Anyang Mining Department, is an old user of Haier's products. According to Mr. Guo, he started buying Haier air conditioners in 1998, and it has been 267 years since then. The reason why he bought Haier air conditioner at that time, Mr. Guo said that his relatives and friends all used this brand, which has a good reputation, good quality and better service, so he also bought the brand. After so many years, Haier air conditioners have not had any quality problems, which makes Mr. Guo feel very surprised and satisfied. Decades have passed, and it coincides with Haier's air conditioning trade-in activity, and it just so happens that his air conditioner is also eligible, so he replaced the old air conditioner with a new one. Because the new air conditioner has added a lot of new functions, the staff of Haier Smart Home came to explain how to use the new product. This made Mr. Guo happy to close his mouth, and when he saw people, he praised Haier products and door-to-door after-sales service personnel.
Haier Smart Home:
Serving the society "sincerely forever"
According to reports: Since the 80s of the last century, Haier has always been synonymous with "good service". The sentence "sincerity forever" is written in different eras, composing different touches and responsibilities. Let's review the service stories of Haier home appliances in each era and experience the sincere service of Haier in different eras.
1985-Sincerity is standardized, disorderly → orderly, Haier Service took the lead in formulating the "four prohibitions on door-to-door" standards of "not drinking the user's water, not smoking the user's cigarette, not eating the user's food, and not accepting the user's gifts", which opened the first year of home appliance service.
1995-Sincerity is standardization, in view of the current situation that there is no standard for services in the home appliance industry, Haier pioneered the "no handling" service to solve the problem of difficult transportation of goods by major appliances and create a precedent for door-to-door delivery in the industry. At the same time, Haier has also set up "five standards, that is, handing over a business card, putting on a pair of shoe covers, equipping a cushion cloth, bringing a rag, and providing one-stop general inspection services" to promote the transformation of home appliance industry services to standardization.
2002-Sincerity is value-added, home appliance service → home appliance peripheral services; when the industry's understanding of service is still stuck in sending decoration, Haier brings more humane care to users, and provides users with value-added services other than home appliances such as safe power measurement, maintenance, recycling, and trade-in. At the same time, Haier builds user profiles to provide users with active services such as "quarterly reminders" and "home appliance birthdays". Practice the "one-stop" general inspection, check and maintain all the electrical appliances of the user's home one by one, not only "serve the community", but also provide the service to the user. Continue to lead the service.
2007-Sincerity is a complete set, a single household appliance → a complete set of household appliances; with the development of society, the user's complete set of consumer demand germinated, for a number of household appliances for many times to bring inconvenience to users, Haier and the first one-stop, one-time good complete set of service.
Taking the "1+5" complete set of services as an example, "1" refers to one time, and "5" refers to safety power measurement services, explanation and guidance services, product maintenance services, one-stop product inspection services, and on-site cleaning services. The whole process of one-stop complete set of services makes the consumption process of complete sets of home appliances easy and fast.
2018-Sincerity is ecological, home appliance service → home life service; With the upgrading of consumption, the user's demand for services extends from home appliances to the whole family life, Haier has also upgraded the service, and launched services covering home furnishing, home decoration and home life in addition to home appliances. For example, the establishment of a quantum store, from the service of home appliances to the service of the family, to provide the whole house intelligent decoration, bureau modification micro decoration, clothing care and other services. Focusing on the continuous iteration of user needs, Quantum Store has derived a large ecology that can provide a full range of services for family life.
2022-Sincerity is digital, and the service engineer interacts with the user on the platform. In the era of the Internet of Things, in response to the common problems of inconvenience, untimeliness, and unprofessionalism in the home appliance service industry, Haier Smart Home has comprehensively upgraded and optimized the standards, processes, models, and mechanisms through the digital transformation of the service platform, so as to realize user online interaction, intelligent scheduling and dispatch, full service visualization and user evaluation, making the service more convenient, more timely and more professional, and ensuring the best user experience with full-process digital services.
Zhao Bin, general manager of Haier Jianneng Environmental Protection Technology Co., Ltd
Looking back on the exploration of Haier's services over the past 40 years, the times are changing and user needs are changing, but Haier Smart Home's user-centric sincerity has always remained the same. Today, Haier Smart Home is plugging in digital "wings" for services, so that sincere service can fly into more families, and smart life can benefit every user. (Photo/Wei Yanfei)