Recently, a story about citizens going to mobile to handle number porting and network transfer ran 6 times but did not succeed, which aroused the attention of the whole network.
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Recently, a citizen in Taizhou encountered a bad thing, in order to transfer from the mobile network to telecommunications, he ran back and forth to the mobile business hall six times and still did not succeed, either the information is incomplete, or there is no number, in order to get the number, he once went to the business hall to wait at less than 4 o'clock in the morning, but still could not get the number.
In 2019, the mainland has launched the number porting service of the three major operators, but why is it still so difficult to handle now? Could it be that the operators are deliberately making it difficult to forcibly retain customers? In this regard, Zhejiang Mobile reported that it was just that this handling was more complicated and there was no deliberate difficulty.
As soon as this matter was exposed, it attracted the attention of many people, and netizens left comments to express their opinions.
Some netizens said that if you carry your number to the network, you can go to the business hall of his house if you want to transfer to which operator, for example, you can go directly to the business hall of Telecom to transfer to Telecom, which is not only efficient and fast, but also very welcome by others.
There are also netizens in Guangdong who said that they have been mobile users for 20 years, and last month they transferred to Unicom with their numbers, but some netizens in Chongqing said that he had not done it for three months. That can only show that number porting can still be handled, but the service level of business halls in different regions is different.
Some netizens believe that if the operator really wants to retain customers, it should serve customers seriously, serve customers sincerely, and don't make some crooked ways. Yes, your signal is good, the service is good, the tariff is reasonable, who wants to toss, the major operators should reflect and reflect.
Some netizens said that if you can't handle it, you can call a complaint phone, so that you can work efficiently. This netizen has found out the weaknesses of major operators, and what they are most afraid of is customer complaints, as long as there are complaints, they will pay attention to them.
Some netizens said that they couldn't change the package when they went to the business hall. I really had no choice, so I called the complaint phone and did it on the phone!