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Official tips from the railway department!

author:China Youth Network

The May Day holiday is coming

Friends from all over the country

are ready to "scatter Huan'er".

Hot issues for travelers

The editor hereby sorts it out

Answers to your travel questions

Transfer at the same station ≠ transfer in the same city

Some travelers often confuse the concept of same-station transfer with same-city transfer. Same-station transfer means that the first arrival station and the second departure station are the same station, and if the station has a convenient transfer channel, you can quickly transfer through the convenient transfer channel in the station.

For example: there is no direct train from Chengdu East to Zhuhai, and Guangzhou South is recommended through the 12306 official website query system.

Official tips from the railway department!

Railroad 12306 page display

Official tips from the railway department!

Railway 12306 mobile app display

Intra-city transfer refers to the arrival of the first journey and the departure station of the second journey are different stations in the same city, and the transfer needs to be completed by other modes of transportation, and the transfer in the same city needs to reserve a long transfer time to avoid missing the train.

For example, the Chengdu-Zhanjiang direct train tickets have been sold out, and passengers can choose to travel by transfer, the first trip from Chengdu to Guangzhou Baiyun, the second journey from Guangzhou South to Zhanjiang West, and between Guangzhou Baiyun and Guangzhou South stations, you need to transfer by other modes of transportation.

Official tips from the railway department!

Railroad 12306 page display

Official tips from the railway department!

Railway 12306 mobile app display

What should I do if I can't buy a direct ticket?

If a direct ticket cannot be purchased during peak passenger periods, passengers can purchase a connecting ticket to meet their travel needs by taking the train in sections. Railway 12306 will intelligently recommend a transfer plan with remaining tickets according to passengers' travel needs and remaining tickets.

At present, the railway department has set up convenient channels for transfer in 120 major stations, and arranged station staff to provide guidance services, so that passengers can enter the waiting room without leaving the station to wait for the train.

Intra-city stations cannot be changed to arrival stations

The change to arrival function cannot be used between stations in the same city, and you can change the ticket directly.

For example, if you choose to change your arrival to Mianyang, the system will prompt you as follows.

Official tips from the railway department!

Tickets for non-local stations that are more than 48 hours away from the departure time can be used to change arrival.

For example, if you have a ticket from Chengdu East to Guangzhou South more than 48 hours away from the departure time, you can change the arrival station to Chengdu East - Shenzhen North ticket.

How can I check the start time of the station?

Step 1: Log in to the Railway 12306 mobile app→ "My" → "Starting Time" in the lower right corner

Official tips from the railway department!

Step 2: Enter the name of the city you need to know, for example, [Chongqing] and click "Query"

Official tips from the railway department!

Step 3: The system will display the starting time information of each station in [Chongqing].

Official tips from the railway department!

Is there any other way to buy train tickets?

Passengers who have not yet bought a train ticket can try the official "Leak Artifact" standby ticket purchase. Passengers can queue up online, and the system will automatically redeem (buy) cash (buy) tickets when there is a refund or additional train for the corresponding train number or seat.

Official tips from the railway department!
Official tips from the railway department!
Official tips from the railway department!

How to improve the success rate of waitlist ticket redemption?

The more passengers waitlist, the higher the success rate of cashing. The number of waitlisted orders to be fulfilled can be up to 6, with a maximum of 9 riders added to each order, any 3 travel dates and up to 60 trains. The cut-off time for standby orders is 20 minutes before departure, and you can choose to accept new passenger train tickets that meet your travel needs.

Warm reminder from the railway department

The May Day holiday is about to begin

The passenger flow at each station is gradually increasing

When travelling

Be sure to plan your itinerary wisely

Allow plenty of waiting time

So as not to delay your trip

Source: China Railway

Source: CCTV news client

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