Due to the limited living conditions, some residents "make dojos in snail shells" and "occupy" public space for their own use, so some unpleasant things often happen between neighbors. If these seemingly trivial matters are not effectively resolved, conflicts and disputes may escalate.
Neighborhood conflicts
In order to resolve conflicts and disputes on the spot without leaving the community, in recent years, the North Sichuan Road Sub-district has adhered to and developed the "Fengqiao Experience" in the new era, continued to deepen the diversified resolution mechanism of "three linkages" contradictions and disputes, actively explored and extended the downward chain of "three linkages", and promoted the mediation of contradictions and disputes to move forward, and set up "three linkage" mediation rooms at the "doorstep" in 21 residential areas in the jurisdiction, and constantly improved and improved the work systems and mechanisms such as joint acceptance, door-to-door follow-up, consultation and deliberation, and effectively linked the "three institutes" It is deeply integrated with community governance to form a grassroots governance work pattern of "good governance".
Recently, the Shanyi residential area of North Sichuan Road Street successfully resolved a neighborhood conflict and dispute through the mediation room of the "three linkages" mediation room at the "doorstep", taking into account the mediation of reason and law, and kept the neighborhood relationship for the parties on both sides of the conflict who have been together for many years.
"Thank you for your mediation, the problem that has plagued me for many years has finally been properly resolved, and the neighborhood relationship has been reconciled!" At a recent mediation meeting, Ms. Xu and Ms. Han, who live at No. 69 Shanyin Road, expressed their gratitude to the mediators of the "three institutes" and the neighborhood committee for working together to solve the long-standing neighborhood dispute caused by the bass vibration of the solar water heater.
It turned out that in order to facilitate bathing, a few years ago, Ms. Han, who lives on the third floor, installed a solar water heater on the roof. But the move caused trouble to Ms. Xu, who lives on the second floor. Ms. Xu reported that in the process of absorbing sunlight and converting heat energy from the solar water heater, the bass vibration caused by the operation of the equipment is very prominent in the quiet alley environment, especially in the early morning and night, which seriously affects the daily rest of the family.
Roof-mounted solar water heaters
During this period, Ms. Xu came to communicate with her many times, but Ms. Han refused to negotiate on the grounds that she was worried that the water pressure was not enough and that removing the water heater would cause inconvenience to her life. Due to the issue of the removal of solar water heaters, the neighborhood was once in a tense situation, and Ms. Xu even proposed to go through judicial means to solve the problem. However, since the low-frequency vibration of solar water heaters is difficult to identify from a legal point of view, this issue has also plagued both parties for many years.
After understanding the cause of the matter, the Shanyi Neighborhood Committee immediately coordinated with the North Sichuan Property to inspect the solar water heater of Ms. Han's house on the spot, listened to the statements and demands of both parties, and launched the "three linkage" mechanism to coordinate the police of the police station, the staff of the street judicial office, the mediator of the neighborhood committee and the property staff to participate in the mediation.
The scene of the mediation meeting
At the mediation meeting, all parties worked together to clarify "feelings, reason, and law" for the two residents. After fully listening to the opinions of both parties, the mediator of the neighborhood committee pointed out the knots between the two parties and told them that the neighbors should live in harmony with each other and not be impulsive; At the same time, the lawyer also gave advice from a legal point of view, explaining that the installation of solar water heaters is prone to problems such as poor fixation and unreasonable pipeline layout, which poses a potential danger to the personal safety of residents.
After several mediations, the neighbours reached an agreement that Ms. Han agreed to remove the solar water heater and install a new, quieter water heater within a month. In the end, the two residents shook hands and signed a mediation agreement. So far, a neighborhood conflict and dispute that has plagued him for many years has been quickly resolved with the intervention of the "three linkages".
Solar water heater dismantling
The intervention of the "three institutes linkage" mechanism not only solves the conflicts and disputes between neighbors, but also repairs neighborhood relations. In the future, Shanyi residential area will continue to deepen the "three linkage" mechanism, explain the situation, reason, and law "at one time" and explain it thoroughly, and do its best to achieve all kinds of contradictions and disputes "found early and resolved in a small way", so as to build a solid foundation for the stability of grassroots communities.
Reporter: Zhang Chengkai
Image: North Sichuan Road street
Source: Shanghai Hongkou