Since the launch of the special action of "100 days of household visits to ensure safety", the Qian'an County Public Security Bureau has effectively started from enhancing the people's sense of security and improving the satisfaction of the masses, and has made clever use of the four-character formula of "looking, hearing, asking, and cutting" to investigate the people's feelings, solve the people's worries, warm the people's hearts, and protect the people's safety.
"Hope", love to help solve people's worries
"Auntie, this is my phone, if you have anything, you can call me at any time!" Every time they go to a people's home, the people's police have in-depth exchanges with the people in the area under their jurisdiction, understand and grasp the problems of the masses' "urgency, hardship, and longing", and do their best to help the masses solve their difficulties.
On March 5, when the police of the Daozi Police Station of the Qian'an County Public Security Bureau visited Liangzi Village, they found that Aunt Sun and her two sons in the village lived in a prefabricated house of less than 30 square meters, and their lives were difficult. Further inquiry learned that 40 years ago, Aunt Sun's wife died, and she led her two sons and younger daughter to join the eldest daughter in Liangzi Village, Daozi Township, and has not applied for household registration migration and ID card. Later, Aunt Sun found that she could not enjoy various national policies such as social security and medical insurance without a hukou, which brought a lot of inconvenience to her life. After understanding the situation, the Daozi Police Station contacted the original household registration police station while quickly organizing personnel to carry out investigation and verification, and after ascertaining the situation, Sun Damiang reissued the household registration and ID card.
"Smell", focusing on contradictions and promoting harmony
The people's auxiliary police of the county bureau communicated with the residents of the jurisdiction during the household visits, chatted with the masses, listened carefully to the feedback of the masses on the public security situation and the work of the jurisdiction, and further promoted the investigation and resolution of contradictions and disputes, and truly delivered loving services to the masses and resolved contradictions and disputes in the bud.
During the Spring Festival, when the police of the Rusong Police Station visited the house, they learned that Wang Moumou, a resident of the Phoenix City community, and his daughter-in-law Zhang Moumou had a deep contradiction. After learning of the situation, the police came to the door in time to mediate, adopted the method of empathy, and after nearly three hours of patient persuasion, Wang Moumou and his daughter-in-law Zhang Moumou opened their hearts and reached a settlement.
"Ask", serve the people, and "police" go first
In the process of visiting households, the people's auxiliary police earnestly take the voice of the masses as the first signal, and the satisfaction of the masses as the first criterion, and in accordance with the principle of "we should go as far as we can, and not miss a single household", understand the basic situation of each household, what they think and expect, and ensure that they get out of the real problems, hear the truth, and build a "heart-to-heart bridge" between the police and the people.
In March, Wang Deyan, an auxiliary police officer of Rusong Police Station, creatively launched a "three-color convenience service card" in view of the different living conditions of the elderly in the jurisdiction, that is, blue represents the elderly who have children in the local area but live separately, orange represents the elderly whose children are in other places, and red represents the elderly who are lonely or living alone. Each color of the card is the size of A4 paper, and the mobile phone number of the people's auxiliary police and the phone number of the police station are printed on the card to the maximum, so that the elderly can clearly see it and call for help in time. The "three-color convenience service card" has been highly recognized and warmly welcomed by the elderly, and has been posted in the most eye-catching position in their homes in case of emergency.
"Cut", build a strong line of defense to ensure safety
The people's auxiliary police of the police station carried publicity materials into communities, villages, enterprises, and venues, talked face-to-face with the masses, and publicized safety knowledge such as preventing telecommunication fraud, fire prevention and theft prevention to the masses in combination with actual cases around them, so as to effectively enhance the masses' legal awareness and security prevention capabilities.
Further strengthen the coordinated management and control of the social aspect, establish a linkage patrol mechanism with "1+1+N" as the main body, actively coordinate and promote the "integration of traffic and patrol", strengthen patrol prevention and control in key areas and time periods with frequent cases throughout the county, coordinate investigation and resolution of contradictions and disputes, and jointly handle police situations and emergency situations.
Up to now, a total of more than 7,200 patrol forces have been invested, more than 80 conflicts and disputes have been mediated on the spot, and the public security police situation has decreased by 40% year-on-year. The occurrence of various cases has been effectively prevented, controlled, and reduced, and the public's sense of security and satisfaction has been further enhanced.