Meat products are sold in supermarkets and vegetable markets are different, not only the price is expensive, and the meat quality is not as fresh as the market, the meat in the market is sold from the factory, and the stalls are also sold exclusively, coupled with many years of market experience, so the meat stalls in the market generally do not sell problematic meat, and they do not want to smash their own signboards.
In order to facilitate sales, most of the supermarkets are cut in advance, packaged in plastic wrap, and placed in the freezer for customers to choose.
In addition, there are many items in the supermarket, which may not sell out the meat on the counter on the same day, and the merchant does not want to waste resources, so he started to think carefully, but you can think of a way, and the customer will also be concerned, if the two sides want to go together, then the problem will come out.
Recently, a customer paid special attention to the meat cabinet of a supermarket, and really found out the problem.
The customer took a photo and compared it and found that the meat sold on the two different labels was the same piece
In order to compare the certificate, this customer took a photo of a piece of meat on the first day, so he came to check it on the second day, the third day, and the fourth day, and the piece of meat was still there in four days, the difference is that the label is the date of the day.
After that, I called the person in charge of the counter to ask, and at first the person in charge did not admit it, but in front of the customer's evidence, the person in charge admitted to changing the label every day.
The person in charge of the counter admitted to changing the label every day
The person in charge said that the meat is not bad, and if it can't be sold out in a day, will it be thrown away?
This obviously can not be used as a reason to change the label, if there is no problem with the quality of the meat, the label can remain unchanged, just continue to sell, the date is a bit long, and it can also be sold at a discount, but this must be based on one point, that is, integrity management, should not be deceived to deceive consumers, the date of the meat should be clearly displayed, so that customers can voluntarily buy, rather than false sales in order to attract customers.
Then the customer found the person in charge of the supermarket to ask about it, but what he didn't expect was that the person in charge didn't care about the customer's inquiry at all, and threatened to sue as much as he wanted.
The person in charge was puzzled by the customer's answer
Originally, the customer came to explain the problem, but the person in charge had to escalate the conflict, so the customer came to the regulatory department and provided the staff with the facts.
The customer explains what happened to the staff
The customer presents the facts to the staff
With the intervention of the staff, the supermarket realized that it had tampered with the date incorrectly, and the person in charge was also transferred out of the supermarket, and the staff will continue to investigate the supermarket.
Here I want to say
Customers find a problem and don't admit it, and threaten to sue casually, is this a problem of character or a problem of the market?
Is it too rash to punish the staff who only admitted the mistake of tampering with the date and transferred the store manager from his post?
Some time ago, a farmer was fined a lot for buying groceries, is it a problem compared to the supermarket's tampering with the date?
I hereby call on everyone to correct the problems we find when we buy goods for the sake of our own health and others, and we also hope that the relevant regulatory authorities will conscientiously perform their duties and provide a strong guarantee for the healthy development of the market.