Text/netizens commented on the headlines
Editing/writing online reviews
Preface
At the Guiyang Railway Station, a lonely old man cried on the platform because he missed the train, which aroused the attention and sympathy of passers-by.
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It is understood that the elderly man was unable to find his location in time at the station due to vision and hearing problems, resulting in missing the train.
What is even more distressing is that the old man's train ticket was purchased by the local aid station, and the conductor was unable to change or refund the ticket for him due to the lack of necessary supporting documents.
As soon as the news was posted on the Internet, everyone ran to the comment area to start the complaining conference
Netizen: The more developed the technology of this society, the more unfriendly it is to the elderly
Netizen: Needless to say, the old man doesn't understand, I'm a young man who has to do it for a long time
Netizen: It's not terrible for the old man to miss it, the main thing is how the staff can help him minimize the loss, there should be a person in charge of it
Netizen: The train station is not humane at all, I sent my mother-in-law, but she is also illiterate, just don't let me in, I said that I can't press my mobile phone ID card here.
Netizen: You can change the ticket, the ticket sales should guide the on-site staff to help, the high-speed rail station has a special population service application, generally the disabled, the elderly can apply.
Some of the rules are just so dead?! Some staff really don't have enough of anything, and they just go to work!
Detailed process
After the incident, a well-wisher passing by stepped forward to inquire about the situation and tried to help the old man solve the problem.
After learning of the special situation of the elderly, the passenger did not give up, but contacted the aid station and asked them to provide the necessary support and help to rebuy the ticket.
While waiting for the arrival of rescuers, many passengers also expressed sympathy and concern for the elderly, but no one actually came forward to help.
About half an hour later, a rescue worker in a blue uniform arrived at the scene, took the old man away safely, and promised to assist him in buying a new train ticket to ensure that he could reach his destination safely.
This incident has aroused social concern and reflection on the difficulties encountered by the elderly in public.
There have been calls for greater care and support for the elderly, especially those with physical disabilities.
At the same time, there are also voices suggesting that the relevant departments should optimize service measures for the elderly, such as setting up more guidance and help desks at stations to provide clear information and immediate assistance to avoid similar incidents from happening again.
opinion
This incident is really touching, and it also reveals that our society needs to do more to care for the elderly and other vulnerable groups. Seeing the helpless appearance of this old man at the station, and then the inability to solve the problem in time because of the rigid regulations, it makes people feel that there is still a lot of room for improvement in our social security and public services.
This incident shows us that the care for the elderly, especially those with hearing and vision impairments, is obviously insufficient. Places like train stations should have clearer signage and more staff to help travelers who might be in trouble. For example, a dedicated help desk could be set up or a mobile service could be provided to ensure that these travelers receive timely assistance.
With regard to ticketing policies, especially tickets bought by bailout agencies, the handling should be more flexible. It would be much better if the staff could have the right to change or refund the ticket for the time being after verifying the situation, rather than sticking to the rules.
Many people at the scene looked at the plight of the elderly but did not lend a hand, and this indifferent attitude is also worthy of our attention. While some people helped in the end, many more chose to sit on the sidelines. This is not only a disregard for the elderly, but also a reflection of people's lack of concern or powerlessness about the things around them. As members of society, each of us should cultivate concern and empathy for the difficulties of others, and help when possible.
Through this incident, we have seen the contrast between the warmth and indifference of society, and we have also become more aware that in our lives, a small act of kindness can bring great warmth and change to those in need.
Hopefully, stories like this will inspire more people to show compassion and provide more love and support to those in need.
#孤寡老人错过火车凌晨坐地大哭#