Grid Clerk Debriefing Report 1
I'm a gridder of xx grid xx, my name is xx. Time is like flowing water, in a blink of an eye on the grid staff this job has been, for me the grid staff is a new working environment, the requirements of the work are also very different from the previous experience of the work, after this period of work and study, in the village two committees team leaders and colleagues, I not only improved their ability to deal with business, but also clarified the responsibilities of a grid member, and enhanced the sense of work. At the same time, I have always believed that as long as we take life and life seriously, no matter where we are or what job we are in, we can do well.
The work of the grid staff, from the overall situation of the village group to each household, from the housing information to the population information, from the telephone pole to the sewer, etc., we must gradually have an account in our hearts, and we must understand all the information of the grid, so sometimes it feels so complicated, but after a period of time, I not only do not feel complicated, but I have a sense of accomplishment, and I have exercised myself while completing the work. The work of the grid staff is facing the most basic level of the people, which allows me to establish a sense of service for the masses and learn the ability to serve the masses at the same time, often communicate with the masses, contact the masses every day, understand their situations, ideas, difficulties, and lay a solid mass foundation for more competent work of grid members in the future.
As a gridder, if you want to fully understand the information in the entire grid, you must first have a sense of belonging, regard the grid as your home, and face everyone and everything with your heart. Secondly, you should understand your job responsibilities and requirements. Third, we must have a sense of social responsibility and mission, study more, and work hard to improve our work ability. Fourth, we should take the initiative to communicate more with the residents of the grid, understand their difficulties and needs, and do our best to help them.
One of the most basic and difficult tasks of being a gridder is collecting information. First of all, in the serious leakage of personal information, all kinds of fraud is difficult to prevent today, the residents' awareness of self-protection has increased, which is undoubtedly good for the residents, but to a certain extent it has increased the difficulty of our work, whenever we go to the house, there are always residents will not open the door, even if the door is opened, they will not cooperate with our work, and some even hurt people. Secondly, since our working hours are the same as most people's working hours, they are also working when we are working, and we will be very inefficient when collecting information, and from these two aspects alone, I feel that it is not as simple as I imagined to do this job well. But this does not make us retreat, but makes us think of more ways to complete our work, so that we can continue to grow through difficulties and setbacks.
I deeply realize that to be a good grid worker, it is not enough to rely on the usual work, in the future work, we must connect the work with our daily life, experience the daily work from the perspective of the residents, reflect often during and after the work, and strive to do better and better in the future work.
Grid Clerk Debriefing Report 2
With the construction and development of the city, the original service model of the community can no longer meet the needs of social management and the needs of the masses under the new situation. In order to correctly guide the masses to rationally express their demands, and provide support and guarantee for the diversified needs of the masses and personalized development, under the correct leadership of the county party committee and the county government, our town is based on resolving social contradictions, taking "democratic autonomy" as the main line, further innovating the mass work mechanism, comprehensively improving the ability level of social management, and comprehensively promoting social management innovation.
1. Lay a solid foundation to provide a solid guarantee for the smooth implementation of grid management
1. Establish rules and regulations.
With community responsibilities as the core, our town has gradually established and improved the regular meeting system of the town government (weekly), the community (convening the group leader) (weekly), the assistant manager (daily), the resident representative meeting system, the public sentiment collection and publicity system, the residents' representative system, and the community assessment system for the assistant manager, etc., to improve the rules and regulations to ensure the smooth implementation of grid management, to provide strong support.
2. Find out the family background.
Grid management is actually fine management, to achieve the management purpose of small things not out of the courtyard, big things out of the community, unclear population information is the bottleneck that restricts fine management. Since the beginning of 20xx, all communities in our town have comprehensively carried out the work of mapping the population information within their jurisdiction, building grids, establishing population information books, and population positioning maps, and finally realizing the three detailed information storage work of basic groups, special groups, and floating groups. With detailed and solid basic information, it provides the conditions for the survival of grid management.
3. Form a team.
Innovate community grid management, smooth social conditions and public opinion channels, community comprehensive coordinators are the key factors, through mass recommendation, community inspection, pre-job training and other methods to establish a team of high-quality coordinators who can be competent for daily coordination work.
2. Pay attention to practical results and use "small grids" to serve "big people's livelihood"
1. The operation method of grid management. Form a network of the community as a whole, there is a grid in the network, a post is set according to the grid, people are in the grid, and things are in the network, and strive to achieve: centralized management, combination of terms, extended services, one post with multiple responsibilities, and one member with multiple abilities. Finally, a three-level linkage management mechanism will be formed.
Level 3 is:
(1) Integrated service management station (community service center).
(2) Integrated service management grid (shard management).
(3) Courtyard Residents' Self-Government Group (specific to the courtyard). The comprehensive service coordinator is required to go down to the courtyard every day, grasp the situation completely, grasp it outside the door, and then separate the family when he comes back.
2. Implement the responsibility system of three fixed and one package. The designation of personnel means to determine the comprehensive service administrator, the determination of responsibilities is to clarify the detailed community work responsibilities, and the determination of posts is to clarify the seven positions and responsibilities of the people's mediator, legal propagandist, and petition agent where the comprehensive service coordinator is located. A package is a package, and the comprehensive service coordinator is responsible for all the public affairs in his or her area of responsibility.
3. Innovate community mediation mechanisms to resolve conflicts and disputes in a timely manner.
(1) Upper and lower adjustment: In the construction of the people's mediation grid, a three-level linkage of "station, piece and courtyard" is formed, which is conducive to the early detection and resolution of contradictions and disputes, and the resolution of contradictions in the courtyard.
(2) It is a "diversion" mediation, and the assistant manager mediates in the courtyard mediation→ community mediation→ town mediation center.
(3) It is linkage mediation, where courts, legal workers, and community police have designated special personnel to actively participate in mediation, forming a new pattern of multi-party support and linkage mediation for community conflict resolution. Through grid services, we will further innovate activity carriers, carry out personalized service activities, further unblock the channels of social conditions and public opinion, guide the masses to express their demands more rationally, further deepen residents' autonomy, cultivate the masses' sense of ownership, and achieve neighborhood friendship, neighborhood watch, and neighborhood mutual assistance with the efforts of community cadres and assistant managers, so as to achieve neighborhood harmony and ultimately achieve the goal of great harmony and happiness.
Grid Staff Debriefing Report 3
Grid management is a social management innovation project, in order to do a good job in grid management services, do real, do fine, do fine, under the correct leadership of the county party committee and the county government, based on resolving social contradictions, with "democratic autonomy" as the main line, through the improvement of the grid service network, strengthen the service function, improve the management of the village community, improve the work efficiency, further innovate the working mechanism of the masses, comprehensively improve the ability level of social management, comprehensively promote the innovation of social management, and realize the full coverage of grid social service management. All-weather, zero-distance.
First, work measures
(1) Lay a solid foundation to provide a guarantee for the smooth implementation of grid management.
(1) Establish rules and regulations. With job functions and responsibilities as the core, establish and improve the regular meeting system of grid management services, the system of collecting and publicizing public opinions, and the assessment system of grid personnel. With perfect rules and regulations, it provides strong support for the smooth implementation of grid management.
(2) Find out the family background. Grid management is the work of information management and service, which requires refined management, and it is necessary to achieve the management goal of "small things do not go out of the company, medium things do not go out of the village, and big things do not go out of the township", and unclear population information is the bottleneck that restricts the work of grid management and service. Since the beginning of the grid management service in 20xx, our township has comprehensively carried out the work of mapping population information in the whole township, built a grid, established a population information book, and finally realized the three detailed information storage work of basic groups, special groups and floating groups. With detailed basic information, it provides a solid foundation for grid management.
(3) Form a team. Innovate grid management, smooth social conditions and public opinion channels, and someone to do things is the key. Through the study of the township party committee, it was decided that the secretary of the village branch should concurrently serve as a member of the village grid, and a team of high-quality assistant managers who can be competent for daily grid management work was established through pre-job training.
(2) Pay attention to practical results and use the "grid" to serve the "people's livelihood".
(1) The grid of the management area is realized. In accordance with the requirements of "equivalent tasks, convenient management, and clear definition", considering the recognition and actual situation of the villagers, the township has set up 15 grids to form a network of the whole village community. The grid staff is required to do everything in the village every day, grasp the situation completely, grasp it outside the door, and then divide the family when they come back, and finally form a three-level linkage management mechanism.
(2) The implementation of the three-fixed one-package responsibility system. "Three determinations" are to determine people, responsibilities and posts. Determining the person is to determine the service administrator, the responsibility is clear, the job responsibilities are refined, and the post is to clarify the position and responsibilities of the village cadres where the assistant manager is located. A package is a package, and the assistant manager is responsible for all the public affairs in his area of responsibility, insists on daily inspections, realizes people to the grid, investigates the people's feelings, petitions the people's opinions, solves people's worries, and promotes harmony in the grid, and becomes the first person to discover, accept, dispose of, coordinate and report. For any problems in the grid work, the person in charge will take over the handling of the first time, and solve the problems that can be solved on the spot, and report to the government in a timely manner if they cannot be handled.
(3) The standardization of basic archives has been realized. Actively explore and improve the basic information table, which involves family planning, medical insurance, social security and other contents to ensure the integrity of the information collection of each household and enter all the information into the computer. At the same time, all kinds of data are classified and archived, standardized management, so that it is clear at a glance and convenient for targeted management services.
(4) Standardization of management content has been implemented. Grid management is mainly based on the content of "three activities", "four clearances" and "five must reports", and "three activities" means that the staff accurately grasps the work objects and work resources of the responsibility grid, and becomes the "live household registration, live file, and live map" of the grid; "Four Clears" means that village cadres should have a clear grasp of the situation in the area they are responsible for, so that the family situation, the categories of personnel, the regional facilities, and the hidden dangers and contradictions are clear; the "five must report" is mainly for the responsibilities of the grid members, which means that they can find hidden safety hazards and unstable factors must be reported, new pregnant women must be reported, foreign personnel inflow must be reported, housing rental must be reported, and damage to public facilities must be reported.
(5) Innovate mediation mechanisms to resolve conflicts and disputes in a timely manner. The first is up and down adjustment: in the construction of the people's mediation grid, the formation of a three-level linkage of "township, village, and community" is conducive to the early detection and resolution of contradictions and disputes, and the resolution of contradictions in the village community;
The second is "diversion" mediation, in which grid members mediate in the community→ village mediation → township mediation center;
(3) Strengthen organizational safeguards.
(1) A leading group for grid management services has been established. The township party committee has studied and decided to set up a leading group for grid management and service with the secretary of the township party committee as the leader, the head of the township government and the deputy head of the township in charge of comprehensive management as the deputy leader, and the heads of the township units such as comprehensive management, letters and visits, security, family planning, civil affairs, finance, police offices, schools, and health centers as members.
(2) Included in the year-end single target assessment. The township party committee and government have carried out and promoted the work of highly grid management and service, and included this work separately in the year-end target assessment, as one of the bases for individual and collective evaluation, and made a hard reward and punishment mechanism.
(3) The work expenses are included in the financial budget. In order to smoothly promote the grid management service work, the township party committee and government will include the relevant work funds in the financial budget to ensure that the work is carried out in an orderly manner.
2. Problems and shortcomings
(1) The awareness of villagers' participation needs to be improved. Due to the low quality of the villagers, village cadres often "avoid" or are unwilling to provide relevant information in the process of visiting households and collecting information, and it is difficult to collect first-hand information.
(2) The quality of service needs to be improved. Each grid carries all the work, including family planning, social security, medical insurance, comprehensive treatment and other content, which requires grid staff to have multi-faceted, multi-level knowledge, proficient in various policies and regulations, at present to see that it needs to be further strengthened.
(3) The enthusiasm of network administrators needs to be improved. Grid staff as an important member of the grid management and service work, plays a pivotal role in the management process, although their responsibilities are stipulated, but the village cadres are taking into account agricultural production, now the rural work is many, wide, it is inevitable that there is impatience and insecurity in the work, the initiative of the grid staff still needs to be improved.
3. Work plan for 20xx
(1) It is necessary to further find out the family background and improve the work of building a register and a library. Grid management is fine management, to do "small things do not go out of the community, medium things do not go out of the village, big things do not go out of the township" management goals, to find out the population information is the key. In the next step, it is necessary to carry out the work of population information mapping in a more in-depth manner, and finally realize the storage of detailed information such as basic groups, special groups, and floating groups, and lay the foundation for grid management with detailed basic information.
(2) It is necessary to increase the intensity of publicity and create a strong atmosphere of public opinion. In order to improve the awareness rate and participation rate of the masses, it is necessary to increase publicity efforts, post publicity materials on propaganda columns, public activity venues, etc., hang grid diagrams, publish basic information such as photos, names, contact numbers, work content and service management responsibilities of the grid responsible persons, and issue service contact cards of grid responsible persons to create a strong public opinion atmosphere.
(3) It is necessary to strengthen study and training. It is necessary to persist in carrying out regular study and training for a long time, continuously improve the quality and ability of grid personnel, and carry out special training in policies and regulations, business knowledge, and professional ethics in a planned manner. Education grid members should consciously strengthen the study of relevant policies, knowledge and skills, strive to improve their own quality, and better complete the tasks of grid management.
Through grid management services, we will further innovate activity carriers, carry out personalized service activities, further unblock the channels of social conditions and public opinion, guide the masses to express their demands more rationally, further deepen the work of villager autonomy, cultivate the sense of ownership of the masses, and achieve neighborhood friendship, neighborhood watch, and neighborhood mutual assistance with the efforts of village community cadres and grid members, so as to achieve neighborhood harmony, and ultimately achieve the goal of great harmony and happiness.
Grid Clerk's Debriefing Report 4
In August 20xx, in response to the call for social management innovation in Hubei Province, after selection and training, I finally officially took up the position of community grid administrator, and with the help of community leaders and colleagues, I was able to integrate into it as soon as possible and start working. In the community work, I strictly abide by the rules and systems of grid management, sign in the community every day according to the regulations, actively participate in various activities held in the community, accept supervision and guidance with an open mind, and conscientiously perform the work functions of the grid administrator. The work is reported as follows:
1. Information Collection:
Through the above registration and household verification, grasp the basic situation in the jurisdiction under their jurisdiction. I am a member of the community grid, with jurisdiction over economic parks from Nos. 140 to 188, No. 263, No. 265, No. 267, No. 269, with a total of 47 residential buildings, 314 households, 1 kindergarten, and 1 food processing workshop. Through door-to-door visits, I have a basic understanding of the situation in the jurisdiction, and in the process of information collection, residents have a preliminary understanding of us.
2. Understand the public opinion of the community:
By filling out the questionnaire and talking to residents, learn about the instability of public opinion in the jurisdiction, and report to the person in charge of the community in a timely manner. The grid where I live belongs to the resettlement settlement, and the population is more complicated due to the dense housing construction. For difficult households, timely door-to-door understanding. For dangerous personnel, regularly understand their movements, and timely report the situation to the superiors. In September, a sample survey was conducted on community policing. In October, a survey was conducted on the bus routes in Maoping Town.
3. Mediation of conflicts and disputes:
The uneven level of residents' education and the concentration of immigrant households lead to different living habits, and some residents often seek the community to resolve conflicts. No. 176 because of the sewer blockage, resulting in water can not flow out, after the residents reported to me, I and the secretary of the second branch, the assistant manager went to the scene to see the situation, because it belongs to the external sewer, not within the scope of property maintenance, we negotiated with the residents to help them find maintenance workers to solve the problem. At present, a total of 10 social contradictions such as sewer blockage, garbage disturbance, and oil smoke disturbance have been resolved.
4. Publicize relevant national laws, regulations and policies:
In August, the election of county, township, and neighborhood committees, as well as the election of town representatives and county representatives, will be continuously publicized in the community, so that every resident can exercise his or her rights and interests and fully cooperate with the election work in the later stage. Publicize the relevant subsidy policies of the state, subsidies for veterans, subsistence allowance policies, low-rent housing policies, etc.
5. Implement the work arrangements of the superior departments and complete the tasks assigned by them.
For the "two insurances and one card" task, we first carry out overall publicity, and then go door-to-door to publicize the policy, which is now in progress. For the general election, we put up leaflets in the community and distributed leaflets so that each resident can understand the election time and policy, so that the general election can be successfully completed. For the community party building work, we can actively do a good job in logistics work, so that our community party members can give full play to their role.
6. Service Agent:
For the handling of the second-generation ID card of residents, the elderly residents cannot go to the police station to handle it, so we contact the community police and coordinate them to arrange door-to-door processing.
Grid Clerk's Debriefing Report 5
My name is Yao xx, and I am a member of the seventh grid of the Honglie community, although I have not been in the Honglie community for a long time, but I have integrated into this united and warm family. During this time, I have developed a deep relationship with all of you and often feel the great trust and support from the community. It is this trust and support that gives me confidence and strength, and I know that only hard work can live up to everyone's trust and support. Next, I will make a brief report to all leaders and colleagues on the work of these three months:
1. Collect information and grasp the basic situation in the jurisdiction.
After I became a grid worker, I fulfilled my job responsibilities and used the time when residents were at home in the evening to go deep into their homes to understand the situation of family members and service needs. In the process of information collection, at first, because of everyone's unfamiliarity, I was subjected to all kinds of suspicion and difficulties by a small number of residents, and even had a closed door; I did not give up, tried every means to register residents' information, and finally successfully completed this work; I made the collected information into a "Community Grid Information Registration Form" After several twists and turns, I finally completed the registration of the residents of the 8 buildings of the second phase of Kanghe at the end of last year, and I also have a general understanding of the residents in the grid, in the future work, I will further pay attention to the hot and difficult problems of the masses, really go deep into the service for the people, be a good mass waiter, and do a thorough count of the situation in the grid, and the dynamics are clear.
2. Investigate problems, solve problems with due diligence, and do a good job in grid management
In my work, I firmly establish the concept of "serving the people, helping the disadvantaged, building bridges between the party and the masses, and helping the government". The grid where I live belongs to the Honglie Community Resettlement Area, and since they are all self-selected by the demolition households, the population is relatively complex. In the process of visiting the household, I met tenants and lonely elderly people, I made notes one by one, registered their lease period, so that when the time came, I also often visited the elderly, cared about their lives, timely understand the needs of residents in the community, and solve problems for them. Pay attention to your words and deeds and the way you treat others at work, establish a good image among the residents, try to shorten the distance with the residents, and strive to give the residents a sense of intimacy.
On January 14 this year, when visiting the house, I heard the reaction of the residents of 22 buildings that the cost of the charging pile was too high, and it was recommended to connect the residential electricity. "Seeing the affirmative and satisfied smiles of the residents afterwards strengthened my confidence and strength in this job.
Grid Clerk's Debriefing Report 6
My name is xx, since the end of 20xx, I have become the grid administrator of the Guyu Community Neighborhood Committee, it has been more than a year, with the help of community leaders and colleagues, I have conscientiously completed the tasks arranged by the leadership, and my work ability and business level have been exercised and improved. The one-year community work has taught me a lot of knowledge about community work, and I have benefited a lot. I would like to report my work over the past year as follows:
1. Information collection.
Through door-to-door registration, household verification, and daily inspections, we can grasp the basic situation in the area under our jurisdiction. I am the No. 3 grid member of the Guyu community, the package area is the old county hospital, the old paper mill and the west compound of the agricultural machinery factory, through door-to-door registration of household information, I learned that there are 44 residential buildings in this area, 451 households, and 1,205 residents, including 57 women of childbearing age under the age of 40 and 6 women of childbearing age in the floating population. In this way, I have a basic understanding of the situation in the jurisdiction, and the residents also have a preliminary understanding of our community grid members, and there is at least one enthusiastic resident in each community to serve as an information officer, so that we can better carry out our work among the masses in the future.
2. Family planning.
All permanent residents and mobile women of childbearing age in the jurisdiction regularly visit the home four quarters of each year to do pregnancy tests, treat each woman of childbearing age, actively do a good job in publicity and service work, touch and arrange the information collection of pregnant women and newborns, and actively strive to do a good job in family planning certificates, and help the majority of women of childbearing age to go through the relevant family planning procedures. After the introduction of the national two-child policy, the two-child policy was actively publicized in households, and a total of 18 households in the grid area were arranged to meet the requirements of the single two-child policy. In daily work, we have done a good job of communicating with women of childbearing age, regularly visiting women of childbearing age every quarter, providing them with door-to-door services, and conscientiously completing the pregnancy testing of the permanent population and the floating population.
3. Service agent.
I often patrol the grid area, visit households, resolve and report various problems found and conflicts reported by residents, and resolve conflicts under the guidance of community leaders and colleagues. Most of the grids where I live belong to the old community, and the problems of environmental sanitation and street lighting facilities are prominent, and residents often ask the community to help solve them. On weekdays, it also provides some agency services such as issuing family planning certificates, temporary residence certificates, etc. for some residents in the package area.
In addition, in the establishment of the Haitang Garden and Xinyuan Owners' Committee, together with all colleagues to go into the household to vote for voters, according to the plan to assist in the establishment of the Guyu Community Owners' Committee, to assist in the creation of civilization, to cooperate with the development of old-age insurance for women of childbearing age, in the middle of which accumulated a lot of practical experience, for the future work has laid a good foundation.
Community work is detailed, intense and tedious, and it is all grassroots mass work. Since working in the community, I have learned a lot of valuable knowledge and experience, and my theoretical level and work ability have been further improved, but there are also some shortcomings, such as the immature thinking of dealing with certain things. In my future work, I will continue to learn from my leaders and colleagues, establish a good image among the masses, and do my own work well!