Annual debriefing report of bank employees

Bank Employee Annual Debriefing Report 1

Dear Leaders,

　　The year 20xx was an extraordinary year, both for the X branch and for me personally. The work of our bank can be summarized in the following four sentences: self-pressure and facing difficulties; Unite people's hearts and invigorate their spirits; Be conscientious and not lose your fighting spirit; Surpass yourself and live up to your mission. Over the past year, my team members and I have conscientiously implemented the party's financial policies and financial regulations, closely combined with actual work, firmly grasped the core of business operation, and taken efficiency as the starting point and foothold of the bank's work. The following is a report on the work done over the past year.

　　1. Strengthen the building of the team and adhere to strict governance.

　　Without rules, there is no way to make a circle, and without a good leadership team, there can be no development. In the building of the leading body, I have taken ideological building as the foundation, capacity building as the focus, work style building as the foundation, and system building as the guarantee, and worked hard to establish an efficient leading body with "good political quality, strong operational ability, and strict implementation of the system." In my work, I have always adhered to strict governance, in line with the principles of efficiency, pragmatism, truth-seeking, and innovation, strengthened internal comprehensive governance and team building, strengthened the internal control system, prevented and resolved business risks, and achieved good results. In terms of strengthening the construction of party style and clean government and the work of three prevention and one guarantee, our bank has also done a lot of meticulous and conscientious work, established an effective responsibility system management, and ensured the safe operation of the whole year without accidents through implementation. Through the joint efforts of the staff, the whole bank is united, the atmosphere is harmonious and the spirit is uplifted, which has created a good working environment for the development of various tasks.

　　Second, the organization of funds was carried out, and the growth of deposits reached a new high.

　　Our bank is only one year of history, the capital has not yet formed a scale, at the beginning of 07, the balance of deposits of our bank was 1.5 billion, how to expand the total amount of deposits and climb to a new high, is an urgent problem to be solved. To this end, my team members and I have always put organizational funds in a prominent position to grasp, in accordance with the principle of "stability, growth; Stability, growth", steady progress.

　　1. Stable deposits. After the construction of the bank in 20xx, although the half-year start-up period and the sprint at the end of the year made the deposit reach a certain height, its stability was weak, and the development must be built on the basis of stability, and each footprint can only be persisted in for a long time. Therefore, our bank will set the first and second quarters as the deposit consolidation period, and the deposit should be stable at 1.5 billion, and at the same time to find new sources of deposit. By the end of the second quarter, the bank's deposits had stabilized at 1.58 billion yuan, with a daily average of 1.5 billion yuan, laying a good foundation for the realization of the next deposit target of 2 billion yuan.

　　2. Scale growth. In the third quarter, after the 500 million deposit of China Netcom, a new customer I developed, my personal deposit has reached 1 billion yuan, and the deposit scale of our bank has also been promoted to a new stage of 2 billion. This has become a turning point on the road of development of our bank, the development of corporate and savings business is showing a vigorous state, this year the management department work transformation, vigorously carry out personal business, our bank up and down response, take the method of personal business in batches, and make every effort to increase the savings deposit from 100 million yuan at the beginning of the year to 190 million yuan. After the hard work of the whole bank, at the end of 20xx, the growth of deposits reached a record high, the balance of deposits was stable at 2.01 billion yuan, a net increase of 500 million yuan from the beginning of the year, and the average daily deposit amount was 1.92 billion yuan, an increase of 1 billion yuan from the beginning of the year.

　　Third, the direction of credit investment is rigorous, and the prospects need to be developed urgently.

　　The year 20xx was also a year for the development of the bank's credit business, with significant growth in both corporate loans and personal loans. In the loan work, our bank attaches great importance to both quantity and quality, strictly enforces loan conditions, controls the loan delivery, never relaxes the follow-up work after the loan, and has a high quality of credit assets, and has never been overdue or non-performing. Of course, credit is still the weak link of our bank, and next year's credit work will be a key project for our bank to develop.

　　Fourth, reform the financial system and complete the profit plan.

　　At the beginning of 20xx, the financial situation of our bank was relatively severe, and the difficulties were very prominent. On the one hand, due to the fact that our bank is located in a prime location, the operating cost is very high, which means that more efforts need to be made to realize the profit plan. On the other hand, our bank is in the early stage of development, and has not yet formed economies of scale, and its administrative and operating expenses are low, which are only enough to cover the daily expenses of the bank, and the expansion expenses are very small. In the face of difficulties, I adhere to the principle of cost saving and efficiency, and implement two hands: one hand grasps open source, and various businesses are engaged, and profits and benefits will naturally go up; On the other hand, the whole bank has firmly established the idea of "living a tight life", while paying various expenses of employees on time, it has also controlled management costs, and formulated a series of effective measures, such as strengthening the control of operating expenses such as vehicle expenses and water e-mails, and strengthening the management of business entertainment expenses and miscellaneous expenses, so as to use the money for the key to business development. Do not do the inefficient things in the outlets, do not spend the inefficient expenses, and increase revenue and reduce expenditure in an all-round way. Through the joint efforts of all employees, our bank achieved a profit of 13.4 million yuan for the whole year, which was 110% of the profit target of 10 million yuan issued by the management department. The profit level is 15 million yuan, and the per capita profit is 6.7 million yuan, compared with 05 years, there has been a certain development. Financially, our bank not only repays off the loans used for the celebration, but also retains a certain amount of public expenses every month for customer development.

　　In short, in the past year, the Bank has achieved fruitful results in the construction of material civilization and spiritual civilization. The achievements are gratifying, and behind the achievements, the hard work and sweat of all employees are condensed, and they are the crystallization of the collective wisdom of the whole bank. Without the strong support of team members and the unremitting efforts of all employees, certain achievements will not be achieved. Here, I would like to express my sincere thanks and high respect to the leaders, team members and all employees of the superior bank!

　　Bank Staff Annual Debriefing Report 2

　　In September 20xx, I walked into the Hongqiling branch office with the yearning and pursuit of the financial career, where I will release the energy of youth and ignite the dream of my career. Time flies, it has been 25 years since I came to the Hongqiling branch, I have always insisted on a good working state, strictly demanded myself with the standard of a qualified bank employee, based on my own work, and studied business skills diligently, so that I can silently dedicate myself to the ordinary position, and send a light and contribute to our banking career. The busy 20xx year is about to pass, looking back on all the work of the past year is gratifying, under the leadership of the leaders at all levels of the branch office and the help of colleagues, I have successfully completed the tasks of this year, and now report to the leaders and colleagues on the work of the past year as follows:

　　1. Strengthen the study of business knowledge

　　In particular, study the "Measures for Handling Employee Violations" and "Employee Rules". Increase the quality of their own business, and constantly improve work efficiency and quality.

　　Second, to achieve high-quality service, improve the quality of window service,

　　I understand that my position is a front-line service window, and my words and deeds represent the image of the bank, so I always remind myself that I must be careful and careful in my work, operate in strict accordance with the rules and regulations, and at the same time do my best to help customers patiently answer all kinds of questions that exist in the process of business transmission, be anxious about what customers are anxious about, and think about what customers think, so that customers can come happily and return satisfied.

　　3. Vigorously publicize new business varieties and actively market intermediate business

　　Completed the business indicators issued by the branch office, marketing Zhengde Insurance with 320,000 yuan, Pacific Insurance with 34,000 yuan, and opened 85 online banking accounts and 388 debit card accounts, creating intermediate business income for the Bank.

　　Fourth, increase safety awareness, and eliminate potential safety hazards in a timely manner

　　To achieve safety and no accidents throughout the year, business development, safety is the foundation, work can adhere to the timely commuting, entry and exit can be opened and locked at hand, adhere to the three times a day to touch the library, put an end to self-run business, and avoid business operation risks in a timely manner. Looking back on 20xx and looking forward to 20xx, I will step up my studies in the new year, better enrich myself, and meet the challenges of the new era with a full mental state.

　　Bank Employee Annual Debriefing Report 3

　　I am very proud and honored to be a bank counter worker. Over the past year, I have faced many different challenges in which I have continued to learn and grow. In this annual work summary, I will describe in detail what I have achieved and encountered in working at the bank counter.

　　First, the level of business

　　In the past year, I have successfully completed a large number of business and fulfilled the needs of customers. My job is to guarantee the satisfaction of my clients, to make them happy and to help them solve the problems they encounter in person. Every day, I have to deal with a variety of business and customer needs, such as deposits, withdrawals, transfers, credit card applications, financial purchases, and more. I don't hesitate to use my expertise to help and explain the required information and processes to my clients.

　　Of course, in the needs of customers, there are often some difficult problems that I can solve personally. I will contact my team as soon as possible and ask the manager for assistance. I always try my best to ensure that every customer receives a comprehensive answer and service.

　　2. Communication skills

　　Communication skills are one of the most important traits when working at a bank counter. I have to have a clear understanding of each client's needs, as well as the difficulties and problems they face, and help them identify and solve them. I've learned that combining my own thoughts and words is the key to making customers happier. I interact with my clients non-stop every day, listening to their ideas and communicating with them to reach a consensus. Over the past year, I have dealt with a wide variety of 'individual and corporate clients' and have often been praised by clients for my good communication skills.

　　3. Personal development

　　I have been actively learning and exploring various fields to improve my skills and knowledge in bank counter work. I took the initiative to find more learning opportunities to improve my business and share my work experience and knowledge at the bank's networking meetings. In addition, I tried to learn how to get along with people and understand each other, and how to better solve difficult problems. Continuous learning and improvement is one of my goals in my future work.

　　Fourth, the problems encountered

　　Over the past year, I have encountered some challenges and problems. When I have a difficulty or a communication problem, I try to communicate as much as I can and reach out to my team to get help accordingly. However, sometimes, a small problem can turn into a customer problem, which is the biggest challenge in my job. I have to face these problems and work to solve them – not only to make our customers more satisfied, but also to give me a sense of fulfillment.

　　5. Summary

　　Through this year of bank counter work, I have experienced many different things, dealt with many different types of customers, and increased a lot of knowledge and skills. During this year, I have successfully completed every task and gained the recognition and trust of my customers. My goal is to continue to improve my skills and knowledge and face the challenges of the future of work and challenges. I will have a good attitude to provide better service to each customer in order to achieve our bank's goals and make any customer truly satisfied.

　　Bank Employee Annual Debriefing Report 4

　　In September 20xx, I walked into the Hongqiling branch office with the yearning and pursuit of the financial career, where I will release the energy of youth and ignite the dream of my career. Time flies, it has been 25 years since I came to the Hongqiling branch, I have always maintained a good working condition, strictly demanding myself with the standard of a qualified bank employee, based on my own work, studying business skills hard, so that I can silently dedicate myself in an ordinary position, and send a light and dedication to our banking career. The busy 20xx year is about to pass, it is gratifying to recall all the work of the year, with the help of colleagues at all levels of guidance of the branch office, I have successfully completed the tasks of this year, and now report to the guidance and colleagues on the work of the past year as follows:

　　1. Strengthen the study of business knowledge. In particular, students will learn about "Handling of Employee Violations" and "Employees". Increase the quality of their own business, and constantly improve work efficiency and quality.

　　Second, to achieve high-quality service, improve the quality of window service, I know that my position is a front-line service window, my words and deeds represent the image of the bank, therefore, I always remind myself that I must be careful and careful in my work, strictly according to the progress of the operation, and at the same time do my best to help customers patiently answer all kinds of questions that exist in the process of customer business, anxious about what customers are anxious about, think about what customers think, so that customers can come happily and return satisfied.

　　3. Vigorously publicize new business varieties, actively market intermediate business, fully complete the business indicators issued by the branch, marketing Zhengde Insurance with 320,000 yuan, Pacific Insurance with 340,000 yuan, and handling 85 online banking accounts and 388 debit card accounts, creating intermediate business income for the Bank.

　　Fourth, increase safety awareness, timely eliminate potential safety hazards, so that the whole year is safe and accident-free, business to be carried out, safety is the foundation, work can adhere to the timely commuting, entry and exit can be opened and locked at hand, adhere to the three times a day, put an end to self-run business, and prevent business operation risks in a timely manner. Looking back on 20xx and looking forward to 20xx, I will step up my studies in the new year, better enrich myself, and meet the challenges of the new era with a full mental state.

　　Bank Employee Annual Debriefing Report 5

　　20xx years have passed, looking back on the year of study, working time is not too long, in the first half of the year I served as a joint bank in the branch business room, post-supervision and other work, in the work I am meticulous, cautious to handle every business in hand, both pay attention to speed and ensure accuracy, and strive to do perfect, has won the trust and praise of the leading comrades.

　　On July 14, I accepted the appointment of the branch as the head of the xx branch office, in the trust of the leaders of the branch and the care and help of my colleagues, I quickly adapted to the new job, in the work of the head of the branch office, I conscientiously performed my duties, better completed the tasks assigned by the branch, and ensured the smooth completion of the accounting tasks in 20xx.

　　During my tenure, I have done the following specific work:

　　First, according to the specific situation, combined with the quality of personnel, reasonable arrangement of accounting work.

　　1. According to the implementation rules of the ABIS system, the specific division of labor of the existing personnel is clearly divided, the responsibilities of the front desk teller and the back office teller are strictly divided, and the responsibilities of the teller and the supervisor are defined, which provides a guarantee for clarifying the responsibility and strengthening the management of the internal control system.

　　2. According to the actual situation, unified regulations have been made on the management of teller sign-in and sign-out, and the procedures and requirements for short-term resignation of teller shift handover have been emphasized, so that sign-in and sign-out can be handed over in a timely manner and supervised and handed over records.

　　3. Highlight the provisions of supervisor review and authorization management to ensure that some important counter business must be reviewed in real time, and the rest of the business can be reviewed in batches, and the account must be reviewed at the end of the day.

　　4. Establish 12 kinds of registration books such as the "Work Log of the Class Teacher", clarify the scope of use, record content and storage requirements, and supervise the authenticity and completeness of the contents of various registration books.

　　5. Emphasize teller password management, require regular password change every ten years, and carry out registration management.

　　6. Detailed records and supervision of special businesses such as account errors, account hanging, account wiping, account reversal, and loss reporting in daily business. Supervise the signing, ordering, and filing of accounting documents on a daily basis.

　　7. Supervise the implementation of the accounting check of the cash business, the physical cash check, and the double lock and storage of the warehouse. Adhere to the regular inspection work every ten years.

　　8. Standardize the operation process of self-service equipment, record it in detail, and deal with emergencies in a timely manner.

　　Second, while dealing with daily accounting work, actively learn new business and expand the scope of business operations.

　　1. According to the unified arrangement of the sub-branch, the staff was organized to study carefully to ensure the smooth progress of the security authentication card and cross-center exchange business.

　　2. Expand new business areas, make specific arrangements and specifications for the online banking business of XX and the business processing after opening, so as to ensure the smooth development of a large number of online banking business.

　　Third, adhere to business learning, and actively implement the comprehensive teller system to improve the overall quality of employees.

　　1. Adhere to business learning, use the regular meeting time to learn and convey the relevant business documents and business theoretical knowledge of the superior bank in a timely manner, so that the tellers can master the essential theoretical knowledge and operational skills, so that they can not only skillfully handle the business but also successfully answer the customer's business inquiries.

　　2. Actively promote the implementation of the integrated teller system, in order to make the integrated teller system can be carried out smoothly, I pour out my knowledge, tirelessly, and strive to train every teller to be able to fully grasp the comprehensive teller of the business, in just half a year, the teller business knowledge of my branch has been greatly improved, and the front desk tellers have mastered the basic knowledge of various businesses.

　　3. Organize employees to conscientiously study the rules and regulations, so that the procedures and rules and regulations for handling various businesses are closely combined, and the alarm bell will ring for a long time, so as to prevent the occurrence of economic cases.

　　In short, during my tenure, I did my best to complete the business conscientiously and achieved some results, but there are still many shortcomings, the achievements belong to the past, and the future belongs to me.

　　Annual Debriefing Report of Bank Staff6

Time flies, and in the blink of an eye, the year 20xx is coming to an end. Looking back on this year's work, under the correct leadership of the bank's leaders, we have conscientiously organized the study and implementation of the spirit of the 18th National Congress of the Communist Party of China, and our own ideological quality, professional ability and comprehensive quality have been greatly improved, and I have also achieved great development and great harvest personally. As a bank teller, I have conscientiously accumulated daily work experience, devoted myself to studying new business skills, and made my due contribution to the development of our bank. The summary and report of this year's personal work is as follows:

　　1. Persist in studying and constantly improve political and ideological quality and work ability.

　　If you learn, you will advance, and if you don't learn, you will retreat. The times require us to keep pace with the times, study hard, and absorb work ability, motivation for progress, and vitality for innovation in learning. Only by strengthening study can we truly mature ourselves ideologically, theoretically, and professionally, do a better job in our own work, and complete our work tasks with quality and quantity.

　　My work criterion is "to do one job, love one line, be proficient in one line, be diligent and conscientious, and be down-to-earth." This has made me pay more attention to strengthening theoretical study, and to studying the party's basic line, principles and policies, Deng Xiaoping Theory, the important thinking of the "three represents," the scientific outlook on development, and the spirit of the 18th National Congress of the party. Through study, I have further strengthened my sense of political acumen, and I have been able to keep a clear head in the face of concrete matters, take a firm stand, put collective interests first and individuals first, and gradually mature my thinking. In life, actively learn from the leaders and colleagues around you, so that your communication skills continue to improve, and solve and think about problems gradually become comprehensive.

　　2. Conscientiously perform job responsibilities and strive to complete various tasks.

　　Since the beginning of my work, I have resolutely obeyed the arrangements of the organization and leadership, overcome various difficulties, worked diligently, and completed various tasks well.

　　(1) Be conscientious and conscientious.

　　Usually, I take the initiative to take on the task of picking up and dropping off banknotes. In my own job, I feel that I have a lot of things that need to be learned and strengthened. Therefore, when I started working, in addition to carefully studying the relevant business operation books of our bank, I also humbly asked other colleagues around me for advice on the problems encountered in handling business. I also use the rest time to learn the business of other counters, so that I can master the comprehensive banking business as soon as possible and improve my business quality.

　　Through the accumulation of daily life, I was able to quickly adapt to the new job when I was transferred from the original savings counter to the corporate business, which greatly shortened the transition time. At the same time, I also practice business skills such as operating systems diligently, so that I can have the ability to provide customers with high-quality, efficient and fast services. In my future work, I must continue to maintain a positive learning attitude and sense of innovation, and at the same time humbly ask for experience from other colleagues, so that I can adapt to this position as soon as possible and live up to the expectations of the leadership.

　　(2) Grasp the concept of the overall situation, and actively support and cooperate with the leaders of the unit to carry out various tasks.

　　Conscientiously implement the work requirements of the sub-branch, and complete the tasks assigned by the superior with quality and quantity; strengthen management, do a good job of unity, and gather morale; Actively participate in the formulation of various plans and plans, do a good job in analysis and forecasting, reasonable suggestions, and accurate decision-making, so as to promote the healthy, sustainable and rapid development of our bank's various businesses. Conscientiously perform job responsibilities and give full play to the role of leading tellers. First of all, it is necessary to reasonably arrange the cash business of the counter personnel, fully mobilize the enthusiasm of all employees, and establish a post responsibility system and work quality assessment system of "clear division of labor and consistent rights and responsibilities". Create a good learning atmosphere, organize internal employees to learn business knowledge, rules and regulations, policies and regulations, etc., carry out various forms of job training, and improve the professional quality of internal employees.

　　(3) Highlight the inspection and implementation of business standard operations and various internal control and management measures.

　　Bank settlement business is a high-risk position, and the internal control construction of settlement business should be placed in an extremely important position. Starting from the two aspects of standardizing the counter operation of the settlement business and strengthening the management, we should do a good job in the immediate, regular and irregular self-inspection of the leading tellers, strive to eliminate various risks and hidden dangers, and ensure that the risk of the settlement position is reduced to a minimum. Do a good job in self-discipline and supervision of key businesses, key links, and key periods, immediately supervise and correct problems when they are found, and actively cooperate with the supervision and guidance of the competent departments at higher levels.

　　(4) Enhance the service concept and comprehensively improve the level of standardized service.

　　Service is the lifeblood of a bank. Every employee agrees with this concept, and every employee recognizes this, so as to promote the deep, high-level and all-round development of services and enhance the competitiveness of the Bank among peers. Standardized service is also a manifestation of active marketing. By improving the quality of service, we can provide customers with better and more distinctive services than other banks, so that we can maintain a good customer resource.

　　In short, the above is the summary report of personal work in 20xx. Although I have made some achievements in my work, I am still far from the requirements of an excellent bank teller. In the future work, I will further improve and enhance myself, give full play to my own strengths and my own subjective initiative and work enthusiasm, coordinate all aspects of the relationship, and give full play to my maximum work potential.