More than a week ago, Ms. Tian bought a "Tiguan" SUV at a Volkswagen 4S store in Huangtupo, and she didn't want to mention the car, only to find that the model of this car was different from the previous introduction and the agreement in the order contract.
Ms. Tian: "We bought a car with a landing price of 192,500 yuan in Shanghai SAIC Volkswagen, paid a deposit of 5,000 yuan at that time, and made up nearly 50,000 yuan later, and the model we bought was Volkswagen Tiguan L330T, the Yuexiang version. ”
Ms. Tian said that this is the first car in her life. The day after buying the car, the salesperson urged her to settle down, so she went through the settlement procedures as soon as possible.
Ms. Tian: "After settling down the next morning, I went to send the new vehicle information, and found that the model of the vehicle and the two versions we bought, the price difference was 2 to 30,000 yuan, we bought the Yuexiang version, and the result was that the binding information found that the model of this car was the Longyao version. ”
Ms. Tian said that from the subscription to the signing of the purchase contract, the other party never mentioned, nor did it involve the "Longyao version" model, when the car was picked up and settled, the model of the car suddenly changed, which is incredible.
Ms. Tian: "Our difference is a bit big, there are 5 configurations before and after, wheels, headlights and steering wheels, and atmosphere lights are different, the quotation difference is nearly 30,000 yuan, not to mention the configuration, the difference is nearly 7 to 80,000 yuan, we bought a high-profile version of the car, and took the low-profile version to us, which is equivalent to shoddy." ”
After discovering that the car was "not the right version", Ms. Tian found the 4S store as soon as possible, but so far, she has not received any reply.
Ms. Tian: "They said that they wanted to report to the company, it would take a certain amount of time, because I came to pick up the car with my mother, and they probably didn't know much about the two girls, so they hurriedly urged them to settle down and pick up the car, and they were also relatively stupid, and they really didn't understand the car. ”
Subsequently, the reporter and Ms. Tian went to the 4S store to understand the situation.
Relevant person in charge: "Before we talked to her about reconciliation, she proposed to refund one and pay three, but we will definitely not reach, the difference she and sales have privately reached a consensus, purchase tax, insurance by the sale to pay, if there are other demands, it depends on what she wants, if you say simply give her something, then we are not discussable." ”
At the time of the reporter's departure, the two sides were still negotiating.
Source: 8099999 Streets and Alleys
Editor: Zhao Ziwei
Editor: Lin Shuaichao
Final review: Zhao Wen