The Political and Legal Committee of the Qinggang County Party Committee of Suihua City adheres to the integration of resources, moves the pass forward, and takes multiple measures at the same time, innovates and promotes the integration of the police network, and strives to create a new model for resolving conflicts and disputes at the grassroots level. In recent years, the incidence rate of criminal cases in Qinggang County has continued to decline, the mediation rate of contradictions and disputes, the disposal rate of petition problems, and the sense of security and satisfaction of the masses have been continuously improved, and since 2024, the incidence of contradictions and disputes in the county has decreased by 12 percentage points year-on-year.
Resource integration
Promote the transformation of contradiction resolution from "fighting alone" to "joint operations".
Clarify job responsibilities and promote the "same frequency resonance" of dispute resolution work. The organic integration of community policing and grid affairs, through the clarification of the three responsibilities of police officers familiar with the household situation in the district, safety prevention publicity, and conflict and dispute mediation, and the three working methods of household visits, prevention and publicity, and joint logistics linkage, realize the joint collection of basic information of police officers and grid members, the joint resolution of contradictions and disputes, the joint discovery of risks and hidden dangers, the joint expansion of WeChat matrix, the joint completion of patrol care, and the joint creation of safe communities, so as to effectively avoid the problems of fighting alone and poor connection. Strengthen staffing and promote the "complementary advantages" of dispute resolution work. Implement one police officer with multiple abilities, carry forward the fine style of "the police endure hardships and the people are happy", all public security officers and police officers become police officers, and pair up with community grid members to carry out contradiction and dispute investigation and resolution work, so as to effectively complement the advantages of police officers who know and understand the law and grid members who are familiar with household conditions, and comprehensively improve the quality and efficiency of grassroots dispute resolution work. Improve systems and mechanisms to promote the "same direction" of dispute resolution work. Incorporate the resolution of contradictions and disputes and the handling of petition issues into the important content of the evaluation of the construction of safety, formulate and improve the evaluation and evaluation work mechanism of the grid functional departments and the grid coordination and command center, clarify the six steps of "matter acceptance, immediate handling, result feedback, scoring and evaluation, information publicity, and archiving and pin numbers", carry out a special evaluation every quarter, a mid-term evaluation every six months, and a comprehensive evaluation every year, implement reward and punishment measures, and effectively stimulate the motivation of grassroots work.
The gate is moved forward
Promote the transformation of conflict resolution from "passive mediation" to "active prevention".
Establish a communication platform to smooth the "through train" of social conditions and public opinion. Straighten out the management framework of community groups and village groups, integrate existing information platforms, establish WeChat work groups for police officers, and incorporate the responsible communities, buildings, and village residents, as well as grid members, building chiefs, unit chiefs, and "ten household heads" into WeChat groups, so as to respond to various demands of the masses in the first time and help the masses solve practical problems. Adhere to the people-oriented, build a "heart-to-heart bridge" to serve the masses. "Entering the house and sitting on the kang", the police and grid members go deep into the homes of the masses, chat with the masses through walking, visiting, and talking, ask about the warmth and coldness, and timely discover the signs of contradictions and risks and hidden dangers between the masses in combination with social conditions and public opinions, and solve them in a timely manner, so that the relationship between the police and the people is more harmonious and the work is carried out more smoothly. Provide effective services and create a "convenient station" for police network integration. Meticulously build urban and rural police network integration workstations, police stations, judicial offices, and grid personnel in the jurisdiction are all stationed in the office, improve the office area, mediation area, consultation area and other functional areas, and concentrate on accepting all kinds of appeals of the masses, so as to truly realize that people walk in the "grid", things are done in the "grid", and feelings are knot in the "grid", and the people's sense of security and satisfaction continue to improve.
Take multiple measures at the same time
Promote the transformation of conflict resolution from "one matter, one discussion" to "comprehensive policy".
Give full play to the leadership of party building and consolidate the foundation of serving the people. Give play to the role of mass prevention and governance, improve the grassroots grid party group, with the community secretary as the team leader, the party members and cadres of the police station and the judicial office join as the deputy leader of the group, and the representatives of party members of residents in the jurisdiction and the party members of enterprises and institutions are all included in the group members, and regularly organize and carry out visits and assistance activities to improve the quality and efficiency of services for the people. Give full play to the protection of the rule of law and provide accurate legal services. Combined with the characteristics of contradictions and disputes that occur frequently and easily among the masses, organize administrative law enforcement and judicial organs to carry out extensive legal popularization and publicity. Implement the responsibility of "those who enforce the law and those who popularize the law", and the neighborhoods (communities) and political and legal organs use cases to explain the law, popularize legal knowledge to the masses point-to-point, face-to-face, and shoulder to shoulder, and guide the masses to effectively establish a good rule of law concept of "handling matters in accordance with the law, finding the law when encountering problems, solving problems and using the law, and resolving conflicts by relying on the law". Give full play to the rule of virtue and education, and guide the masses to respect virtue and goodness. Move with emotion and understand with reason, and strengthen the combination of emotion, reason, and law for marital disputes, maintenance disputes, and other contradictions and disputes involving the moral level, and police officers, grid members, people's mediators, and community workers jointly promote the effective resolution of contradictions and disputes by presenting facts, reasoning, and finding evidence. At the same time, in combination with typical contradictions and disputes, actively guide the masses to establish good social morality, professional ethics, family virtues, and personal morality, and cultivate a moral foundation for grassroots governance.
Editor: Lu Jingye
Review: Jia Yongzhe
Producer: Fan Delong, Cui Dongkai