"My child is lost, please help me". On the afternoon of April 17, a young mother anxiously asked for help at the Shiyou Road station, her voice trembling and her eyes full of helplessness and worry. She told the station staff that her 3-year-old child accidentally ran on a train bound for Chaotianmen alone.
The staff at the Shiyou Road station immediately took action, immediately checked the train number, inquired in detail about the child's characteristics, and quickly conveyed this urgent message to the station in front. They know that time is of the essence and every minute counts for the safety of their children.
In this tense moment, the staff of rail transit showed their conscientious side. Not only did they quickly deliver information on this line, but they also considered the possibility of changing stations, and also carried out emergency communication with stations on adjacent lines to find the child who had been separated from his family.
Photo/Zhou Ying
After receiving the notice, Fu Kaiyu, the attendant at Chaotianmen Station, immediately reported the situation to Luo Hao, the stationmaster on duty, and at the same time carefully searched every corner of the station with his colleagues, including the station hall, platform, and every carriage of each train.
After some hard work, they finally found a 3-year-old boy wandering alone at the No. 2 ticket booth at the station. Luo Hao immediately checked the child's schoolbag and found that the name was written on the schoolbag, which convinced him that this was the child they were looking for. He immediately asked Fu Kaiyu to check the child's information with the Shiyou Road Station.
After confirming that everything was correct, Luo Hao took the child to the station police office and comforted him not to be afraid. At the same time, the Shiyou Road station also quickly notified the child's mother. Soon after, the child's mother hurried to Chaotianmen Station, and when she saw that her child was safe and sound, she was so excited that she thanked her again and again. She said, "Thank you, thank you for saving my child. I really don't know what to do without your help. ”
Luo Hao and Fu Kaiyu smiled and comforted her, saying that this was what they should do. They told the mother that as rail transit workers, their duty is to ensure the safety and comfort of every passenger. Whether it's adults or children, they will do their best to help and serve.
On April 23, a special scenery appeared in Chaotianmen Station. The child's parents walked into the station with a bright pennant in their hands and a smile on their faces. Her eyes shone with gratitude, and the big golden letters on the pennant shone brightly, which read: "Serve the people with due diligence and find the lost son."
She handed the pennant to the station staff and said excitedly: "Your station staff are really good, thanks to your help this time." This pennant represents our family's gratitude to you, thank you!"
The staff took the pennant and said with a smile: "This is what we should do, you are too polite." As long as the child is safe, we are happy to be able to help him. ”
This pennant is an affirmation of the work of all positions in the rail transit station, and it also inspires every rail person to continue to provide a safe, comfortable and convenient travel environment for passengers with a high sense of responsibility and mission.
REVIEW
World Book Day丨Take the rail transit and enjoy the journey of books
Graduation Blessing Collection丨 Affectionate blessings of post-95 elevator maintenance workers: chasing dreams and soaring all over the world
Sing the love of life and also pay attention to controlling the volume
Text: Luo Hao
Photo: Luo Hao, Zhou Ying
Editor: Fan Run
Proofreader: Zhang Libo Editor: Su Yang Final review: Hu Xiaoxi
【Statement】In addition to the original content, the text and pictures of the rest of the manuscripts are from the Internet and major mainstream media. The copyright belongs to the original author. If you think the content is infringing, please contact us to delete it at 023-68002222.