Watching the concert and buying a pillar ticket to defend his rights to no avail, Phoenix Legend Linghua was angry: I must ask for an explanation

Commenting on the film

2024-04-25 11:38Published in Hebei

On April 23, Phoenix Legend rushed to the hot search because of a concert.

The reason is that at the concert site, when the audience waved the light sticks to the melody, the movements were uniform, which was described by many people as military training. But just when everyone thought it was fun, another news about the Phoenix Legend concert was also on the hot search.

Moreover, it is negative news.

After the Phoenix Legend concert, a lady surnamed Wang said that when she watched the Phoenix Legend concert, she bought two "pillar tickets" and refunded them to the ticketing platform afterwards, but was rejected by the platform.

What is a Pillar Ticket?

It is the place where you can buy the votes, just behind the pillars of the venue, and you can't see anything but the pillars.

It can be seen from the photos posted by Ms. Wang that this position is blocked tightly by a huge pillar, not to mention that you can't see the stage of the concert, or even the infield.

I said I was going to a concert, but what can I see from this location?

You can probably only watch the spectators on the left and right waving glow sticks.

Of course, this is not the most bizarre, the most bizarre thing is that when Ms. Wang applied for a refund on the ticketing platform afterwards, she was rejected by the ticketing platform Damai.com.

The reason is that "performance tickets are not ordinary commodities, and the cultural services carried behind them have the characteristics of timeliness and scarcity, and this order does not support refunds." ”

To no avail, Ms. Wang posted the matter on the Internet to complain.

Soon, the matter attracted a lot of attention.

Netizens left messages in support of Ms. Wang's rights protection, saying that such a ticket dares to be taken out, which is obviously a trap.

After that, Phoenix Legend also spoke out in support of Ms. Wang's rights protection.

I don't know if it was due to the pressure of public opinion or the urging of Phoenix Legend, on the second day of the incident, that is, on April 24, Damai.com issued an apology letter, claiming that it had reached a consensus with Ms. Wang and completed the corresponding refund process.

Regarding this matter, Phoenix Legend Linghua responded in public.

Linghua posted: "It's a little bit of a make-up." I want to tell Xiao Wang and her boyfriend, it is your right to defend your rights, and we will also ask Damai.com and the organizer for an explanation, on May 4th and 5th, if you have time, I will leave you a ticket for the Bird's Nest, hoping to help you get back the happiness of that weekend. ”

On the afternoon of April 24, the reporter contacted Ms. Wang.

Ms. Wang said that she had been in contact with the staff of Phoenix Legend, and Ms. Wang said that she was very excited when she learned about the incident. Now, the staff has communicated with her and prepared an infield ticket for her.

When it comes to Linghua, Ms. Wang bluntly said that Sister Linghua is very good and sincere.

For this matter, many people praised the attitude and approach of Phoenix Legend.

Especially Linghua, the sentence "We will find Damai.com to discuss with the organizer" is also too handsome. Because this is not just a problem with the Phoenix Legend concert, if this time passes like this, then there will be a next time, a next time, and a next time.

Therefore, Phoenix Legend's rights protection this time is very crucial.

In fact, this is not the first time that Damai.com has been caught in a public opinion storm.

A few days ago, when Jay Chou held a concert in Hangzhou, because the waitlist ticket needed to increase the price by 6%, it had already been on a hot search.

Now that the "pillar ticket" has once again become the focus of attention, it can be seen that there are many various problems on the platform of Damai.com.

Moreover, having said that, this time with the intervention of Phoenix Legend, coupled with the influence of the Internet, Ms. Wang was able to successfully defend her rights. But without the intervention of celebrities and the pressure of online public opinion, can Ms. Wang's ticket still be refunded?

The answer is probably imaginable.

Therefore, in addition to praising the Phoenix Legend and giving praise to Linghua, we should also consider this issue.

What do you think?

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