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Damai.com issued an apology letter: reached a consensus with the user, and the refund has been completed
On April 22, after receiving feedback from users about the problem of Phoenix Legend Changzhou concert occlusion, Damai.com immediately verified and confirmed the existence of the problem, and reached a consensus on refund and refund the next day, and the refund process was completed on April 24.
Netizen: "A box of grandstand tickets is only a few hundred yuan, and I am reluctant to refund one and lose three, which shows how arrogant this company is." I didn't sell an extra 200 yuan for my poor vision before, and I won't return it, it's not the first time I've done this!"
It's really like this! Almost 400 tickets bought, Damai doesn't know what activities to do discounts, some people can buy it for more than 200, it's not fair at all. Maoyan charges a 30% handling fee a few days before the refund, and 50% at this stage! 200 yuan is charged for a refund, why doesn't he grab it! You say that the ticket is difficult to grab, forget it, the problem is that he has always had a ticket from beginning to end, so how dare he charge such a high refund fee?
Netizen: "Is it a refund of one and a loss of three? Is it just a refund? No compensation? The opportunity that I finally grabbed was wasted like this, who is responsible for the mental loss fee, the time loss fee, and the various loss fees?"
Netizen: "How did you find manual customer service in Damai?"
Netizen: "There shouldn't be a seat behind the pillar, let alone sell!" I feel that when I sell it, I want to gamble, and if the amount of investigation is not loud, I will be mixed up!
What kind of fairy company is Barley? I have never seen so many consumer complaints on the Internet, and it is still standing!
Write at the end
If that's the end of it, you can follow suit. Anyway, go to the takeaway first, and if you don't win, you will earn it, and if you win, you will return it, and there will be no loss anyway. But what about consumers, the cost of time, hotel transportation, with excitement, and finally "thinking about it". Refund one and lose three, this is the bottom line, and the loss should be refunded, otherwise it is equivalent to encouragement in disguise.