From April 20th to 21st, the Phoenix Legend "Auspicious Ruyi" 2024 Tour was held at the Changzhou Olympic Sports Center Stadium for the first time.
Some netizens posted a video saying that they bought two tickets on Damai.com for 960 yuan, only to find out that they were "pillar tickets" when they arrived at the scene, and the viewing effect was not good, and they asked the platform for a refund but were refused. The video shows that in front of the seat bought by the netizen is a cement pillar, blocking the view.
Screenshot of the live video taken by netizens
According to a live broadcast report by Hubei Economic Television, on April 23, the netizen told reporters: "I can't see anything, let alone see the stage, I can't even see the infield, and the whole audience just watched a pillar and had no impression." Later, the staff came to coordinate a seat next to us, but after a few minutes someone came to drive us away, I contacted Damai.com to ask for a refund, and he said that he was not eligible for a refund. ”
At 15:20 today, Damai's official Weibo posted an apology for the problem of obstruction of sight.
@大麦官博 said, "After the second on-site exploration, it was confirmed that the occlusion problem reported by the user did exist, and the follow-up process was actively communicated with the user." "At present, the refund has been fully completed.
At 15:55 today, @凤凰传奇De玲花 posted on Weibo to support the rights of the girls involved.
Linghua also promised the girl, "May 4th, 5th, if you have time, I will leave you a ticket for the Bird's Nest." Hope it helps you get back the joy of that weekend. ”
(Beijing Daily client)