After getting off work, I was eating in the canteen, and I received a call that a truckload of materials had entered the factory and someone needed to be called to unload the truck. Immediately when I heard it, I was furious, there was no plan, no notice, I temporarily said that I wanted to gather people, and now I have gone home from work, where to gather people.
If you can get the news in time, then you can arrange to keep two people working overtime, and now people are already halfway, and those who live close have already arrived home, and it is a little inappropriate to call back.
If you get angry, the matter still has to be resolved, and the person who can return is immediately notified to return first to complete the unloading. After all, customers are innocent, and serving customers well is one of the most important responsibilities of an enterprise.
After eating in a hurry, I returned to the company and coordinated the personnel. Drop the sales number, and he said that if there is no one, he will unload it tomorrow. I think it's definitely not okay, we can't make customers wait for one night because of our internal management, even if we go up ourselves, we have to deal with things.
Fortunately, the colleagues who worked together were still more cooperative, and they turned back to work overtime halfway. Concentrated all the people who could concentrate, plus the cooperation of the driver, a car of goods was quickly unloaded.
Actually, I know I don't have to get angry, but it's also a way to show my attitude. If you don't have a temper at all, something similar will happen next time. It is not terrible to have a problem, but what is terrible is that it has not been taken seriously and there are no measures to prevent similar situations from happening.
After the proper release of temper, let the sales know what to do next time, how to improve, and strive to do a good job of full and effective communication every time. At the same time, let the person in charge of acceptance actively dock so that nothing like this happens.
The work has been straightened out, but there are still many uncertainties. After the incident, I quickly calmed down. Either way, getting angry will only hurt you and the gains outweigh the losses.
People are deficient and dissatisfied, don't use your own standards to demand others. Although there are such and such deficiencies in sales, it is still okay overall, but the understanding of some things is not clear and comprehensive. I'm the same myself, I'm very good at some things, but I'm lacking in one area because I don't pay enough attention.
There is no perfect person in the world, be a man first and be yourself, the eye is a ruler, and you can see yourself first when you look at others. I have many shortcomings, and so do others. It is necessary to see more of each other's strengths and less of each other's shortcomings, so that we can better communicate, respect and understand each other.
A person's cultivation comes from generosity and tolerance, and a person's cultivation comes from tolerance and respect. Passing one thing is not about doing things badly, it's about making things beautiful. This is the performance of a person's strength.
Some people are always thinking about how to avoid responsibility, or put the responsibility on others. This is certainly a form of self-preservation, but it is too selfish to last long, and no one wants to cooperate with such people.
No one can succeed casually, and anything can be a means and a stepping stone on the road to success. But on the way forward, you must have someone in your eyes, so that you can have a way to go, and there is love in your heart, and only then can a person have something to do. A person's greatest ability is not to know how to control others, but to be able to control himself.
Know how to be tolerant, don't be impatient, deal with things calmly, and let things develop in a favorable direction. In this way, things will go more and more smoothly and interpersonal relationships will become more and more harmonious.
