The grid is not big, but it needs to be measured step by step, although the grid is small, but it is a matter of every household. In the communities of the Hui people, there is such a group of people, they pay silently in ordinary posts, shuttle between their respective grids, work hard, treat the people with affection, implement services to the grid, investigate hidden dangers in the grid, resolve contradictions in the grid, they are respectable and lovely grid members. Song Meiyun, a grid member of the Fuli Community in Guangming Road Street, Huimin District, is also one of them.
During her three years as a grid worker, Song Meiyun participated in a series of work such as population census, creation of civilized cities, renovation of old communities, and economic census. He is busy collecting, processing, and reporting various residents' demands every day, resolving conflicts between residents, and mediating various disputes. She is well aware of the situation of special groups such as the elderly living alone, pregnant women, and the disabled in the area under Song Meiyun's jurisdiction. The mobile phone is turned on 24 hours a day, and residents' calls and messages are always answered and replied to as soon as possible.
The "safety officer" of hidden danger investigation builds a solid grassroots "protective network".
During a daily patrol, Song Meiyun noticed that there were many small flying insects in the corridors of the community, which had a negative impact on the living environment of the residents, so she quickly contacted the relevant departments, received insecticides, and took the initiative to clean up the flying insects for the residents, striving to create a safer, more comfortable and hygienic living environment for the residents.
Song Meiyun dewormed the corridors of the community
Song Meiyun investigated the potential safety hazards of catering business units in the jurisdiction
The "mediator" of contradictions and disputes, and the "harmonious home" are created together.
"Xiao Song, come to my house to take a look, the heating in my house has been made cold by the people downstairs!" Aunt Zhao, a resident, said angrily on the phone. After receiving a call from Aunt Zhao, Song Meiyun immediately rushed to her house to understand the situation. It turned out that the residents downstairs had installed a circulating pump on the heating, which affected the heating of Aunt Zhao's house. As a result, the two families had a fierce conflict and quarreled. In order to resolve this dispute, Song Meiyun visited the two sides many times, listened to their demands and opinions, patiently explained the relevant regulations and solutions to them, and tried to find a balance that was acceptable to both parties. At the same time, actively report to the leadership and contact relevant units to seek more professional support and assistance. Through Song Meiyun's unremitting efforts and multi-party coordination, the contradictions between the two families have been reasonably resolved. They shook hands and said that they would understand and tolerate each other and work together to maintain good neighborly relations.
The "liaison" of public sentiment and public opinion serves residents "zero distance"
In the grid that Song Meiyun is in charge of, there is an old man who is over the age of six, and she unfortunately lost her only son and suffered a huge blow. After learning of this situation, Song Meiyun often visited the old man's home, chatted with her, listened to her heart, and did her best to give the old man warmth and companionship. In order to alleviate the pressure of the elderly's life, Song Meiyun prepared some condolences for her out of her own pocket, hoping that these small cares could bring a little comfort to the elderly.
At the same time, Song Meiyun also actively applied for various subsidies for the elderly to ensure that her basic living needs were met. In addition, she also invited the elderly to participate in various activities organized by the community, hoping to help the elderly get out of the haze, reintegrate into the community family, and feel the beauty of life. With Song Meiyun's care and help, the elderly's mood gradually improved, and they began to actively participate in community activities and interact with their neighbors. Seeing the old man gradually coming out of the shadows, Song Meiyun was deeply grateful.
Song Meiyun visited the elderly living alone in the jurisdiction
"In the future work, I will continue to do my duty and stand on every shift as a grid member. They will also work harder to improve their business capabilities and provide better services to residents. At the same time, I also hope to work with my colleagues to contribute to the prosperity and development of the community. Song Meiyun said.
Edit | Tian Shuping
Editor-in-charge | Yang Wenbin
Audit | Zhang Bojun