Recently, the BOSS Zhipin team released a "Job Search Safety Guide". In this guide, the Tiebi team members not only introduced the precautions for communication and interviews, but also provided a new perspective for job seekers to prevent pitfalls from the perspective of observing the company's environment.
"The Tiebi team has been established for nearly four years, and has summarized some job search safety experience in the process of door-to-door inspection of recruiting companies. These experiences are all from their millions of kilometers every year, which comes from the field and has been repeatedly verified, and I hope it will be helpful to everyone. The head of the BOSS Zhipin Tiebi team said.
Founded in 2020, Tiebi is the first offline security audit team in the online recruitment industry. Its daily work is mainly to visit and inspect the recruiting companies on the platform to ensure the authenticity of the company's address, position and recruiter, and to "clear mines" for job seekers in advance. At present, the team's offline verification capabilities cover 160 cities across the country.
160 cities and 2.6 million kilometers, a safety guide to job hunting that ran out on the ground
The Iron Wall Edition Safety Guide is divided into five parts, covering the entire process of job seekers: job selection, interview preparation, interviewing, interviewing and signing a contract. Each link has safety tips from the members of the Iron Wall: "You can take a few minutes to check the following information before going to the interview", "When you arrive at the interview site, take a look at the company environment first"......
The details come from the day-to-day field visits. Data shows that in 2023, Tiebi team members visited hundreds of thousands of enterprises, traveled to 160 cities, and accumulated nearly 2.6 million kilometers, which is equivalent to running 65 times around the earth. It is common for members to walk 30,000 to 40,000 steps a day, and when there are many visits, they have to run dozens of companies a day. Another member traveled to a nearby city on business and rode for more than an hour to reach the company's address, a farmhouse at the foot of a mountain.
It's not easy to run out of this guide. According to the person in charge of the Tiebi team, "Most of the verification tasks received by the team came from the clues of the online team. Compared with most ordinary enterprises, the companies we visit are less credible in terms of address, company, recruiter, etc., and these companies are often newly registered. Even so, most of the time, the result of our door-to-door inspection is that these companies are fine. ”
This means that every risk detail and characteristics captured by the members of the Iron Wall comes from the accumulation of a long enough mileage, from hundreds or thousands of "white runs" and one "risk confirmation".
When developing this job search safety guide, the team's primary focus was on practicality. The "practical" comes from the "three truths": the experience is real, the scene is real, and the details are real. Last year, the members of Tiebi were really exposed to different types of recruitment routines such as fees and loans, which is a real experience. The members saw the common corresponding recruitment routines for different positions, which was the reality of the scene. Summarize the characteristics of venture companies and venture recruiters, down to the environment and recruitment skills, which is the details are true.
Seeing is believing, and the "last mile" of job search safety is
Zhao Peng, founder, chairman and CEO of BOSS Zhipin, once introduced the background of the establishment of the Tiebi team, saying that the job search and recruitment platform "must combine the online review system with the offline on-site verification to weave a dense network".
"No matter how efficient and accurate online methods are, they have their limitations. Offline on-site verification can provide a more comprehensive understanding of the real situation of the enterprise. Those companies to be verified, in fact, are online colleagues who have walked all the roads ahead, and we will walk the last mile. The leader of the Tiebi team introduced.
By identifying the characteristics of venture companies and venture recruiters through machine learning, the vast majority of venture companies can be accurately identified and processed online. Companies that could not confirm the risks were sent to the Iron Wall team together with the risk companies that were reported by job seekers and third parties.
For companies and job seekers, the key to identifying pitfalls is to get more information about the company and pay attention to the details of the problem. This is the advantage of Brother Tiebi coming to the door. "Seeing is believing, receiving clues, whether there is a pit in this house, you can probably know that it is not far from ten when you go to see it," said the leader of the Tiebi team, "What does their office look like? How will they organize their words? For example, fake recruiters who cheat on loans often like to ask about credit information - these more real and effective details can only be captured when real people come to see them." The machine can't tell you in advance. ”
These captured details will eventually play a more preventive role through online means.
The real and complete company database and risk characteristic database brought by the ironclad visit are high-value information in the eyes of the company's various business lines involved in security - high credibility, high standardization, and complete dimensions. Whether it is the technical team training the risk control model or the operation audit center formulating the audit rules, it is inseparable from the data that has been "calibrated" by the iron wall team.
Especially in the timely identification of some confusing risk enterprises, the iron wall almost plays a decisive value. "For example, when we come to the door of a company, the company, the recruiter, and the address look normal and match, and the company is opened in the CBD. However, when recruiting administrative posts, a large number of people came for interviews, and the colleagues who verified found a person who came to the interview to chat, and found that they were indeed suspected of charging fees. ”
In the first quarter of the past year, the Tiebi team and other departments cooperated with the police to crack down on 12 illegal and criminal gangs, cracked 16 cases, and arrested 148 criminal suspects.
Online product algorithms and offline verification weave a secure network
At present, the focus of the Tiebi team has gradually changed from the early verification of the "three truths" to the verification of the "five truths", that is, the address is true, the enterprise is true, the recruiter is true, the business is true and the position is true. A more detailed inspection requires not only physical strength, but also mental strength and professionalism – members must be familiar with the common characteristics and routines of venture companies.
With the upgrading of security algorithms, security algorithms are becoming more and more accurate in identifying risky companies and recruiters, and they are more and more able to screen out the most worthy of offline visits. The "last mile" on the road to ensuring job search safety is getting easier and easier.
Within the Iron Wall team, the power of technology has gradually penetrated. According to the person in charge of Tiebi, the company has developed a real-time "minesweeping" system for the Tiebi team, which can not only automatically plan the most efficient route for Tiebi members according to the distance and risk level, but also identify and filter invalid business addresses in advance, so that Tiebi brother can run in vain. Since the launch of the "Minesweeper" system in October 2023, the address arrival rate of Tiebi members has been significantly improved, and the rate of finding companies has also increased by more than 20 percentage points.
With the accumulation of work, online products, algorithms, and the offline work of the Tiebi team, a larger proportion of risky companies are accurately identified and dealt with as soon as they appear online, and the proportion of "empty runs" verified by Tiebi members offline is also increasing. But the team is still running on the road day in and day out, "as long as the risk probability does not drop to zero, we will not stop".