With the May Day holiday approaching
Many friends are already there
I prepared my travel plan
Then on the way to the train
What should I do if my phone is out of battery?
What should I do if I don't have a water bottle?
Don't worry
The flight attendant will answer for you
What should I do if my phone battery is low when I am riding in the car?
There is a charging port under the seat of the intercity bullet train, which supports USB and two-hole and three-hole sockets, which can charge mobile phones, tablets or laptops and other devices for free. Tips, in order to ensure the operation of the train and the personal safety of passengers, please do not use high-power electrical appliances.
What should I do if the seat angle is not comfortable when riding in the car?
There is a seat adjustment button next to the armrest of each train seat, which can be adjusted to a comfortable position by flipping the button, and the position of the button is different for different carriages, if you can't find it, you can consult the train staff. Tips: When adjusting the seat, please pay attention to the safety of the passengers behind you.
What should I do if I want to drink hot water and find that I don't have a water cup?
Each carriage of the intercity bullet train is equipped with an electric tea stove and a disposable paper cup for passengers to use free of charge. In order to make the travel experience of passengers better, it has also launched the special service of "Green Movement in Northern Xinjiang", and set up non-slip coasters at the water connection of each electric tea stove to avoid the water cup slipping when receiving water.
Where can I use the toilets for passengers with reduced mobility?
Barrier-free toilets, generally located in the No. 4 carriage of intercity bullet trains, that is, in the middle of the train, have a larger space than ordinary toilets, and are equipped with handrails and emergency call buttons. Barrier-free toilets use electric doors, and when no one is in use, press the button next to the electric door to open automatically.
Where to change diapers when traveling with a baby?
There is a baby care station in the barrier-free toilet. The baby care table is set on the wall panel in the bathroom, and when you need to use it, pull the handle on the wall board and put the baby on the care table, and you can change the baby's clothes or diapers. Moms who don't know how to use it can also turn to the train attendants, who will be eager to help.
What should I do if I feel unwell during the ride?
In order to ensure the safety of passengers, the intercity bullet train is equipped with a Red Cross first-aid kit. The medicine box is equipped with iodine phorm, quick-acting heart pills and other commonly used medicines, the train crew will also carry out emergency ambulance training before taking up their posts, passengers can ask for help at any time when they are unwell during the ride, they will carry out simple treatment, in case of special circumstances, the staff will broadcast to seek medical treatment and contact the ambulance to pick up the nearest station, so as to win valuable treatment time for passengers.
In order to make your travel more worry-free
The editor has compiled a list for you
How to get on the bus
Let's take a look
Do I need to pick up my tickets in advance before boarding?
Passengers who use the People's Republic of China Resident Identity Card, Residence Permit for Hong Kong and Macao Residents, Residence Permit for Taiwan Residents, Permanent Residence Identity Card for Foreigners, Mainland Travel Permit for Hong Kong and Macao Residents, Mainland Travel Permit for Taiwan Residents and other readable documents can directly complete real-name verification and check-in and exit procedures through the self-service turnstile with the original valid ID card used when purchasing tickets.
Passengers who purchase railway e-tickets with other documents can complete the real-name verification and check-in and exit procedures through the manual channel with the original valid ID used to purchase the ticket.
How do I find the ticket gates?
After entering the station and going through the security check, I suddenly felt a sense of confusion, there are so many ticket gates in the station, how to find it? Don't worry, you can know the location of the ticket gate of the train you are taking through the following methods.
Method 1: Open the 12306 APP, click "My", enter "My Order" and select "My Ticket", click on the train you want to take, and you can check the location of the ticket gate.
Method 2: After passing through the security check, check the large screen near the station hall and find the train you are about to take and you will see the location of the ticket gate. You can also use the railway 12306 APP to check the large screen of the station to find the location of the ticket gate.
Here's how to get on the bus
Did you get it?
Let's go on a trip!
Photo: Li Kaimeng, Yang Minghui, Wang Rongzhen, Zhang Pengchun, Yu Xiaofan, Ma Jingyue
Editor: Zhao Jingyi
Review: Zhang Xiaozhe