Respond to concerns
Friends who care about Chongqing rail transit
All sorts of questions are often asked
Recently
Xiaobian through the "Chongqing Rail Transit" official Weibo
online governance platform and other channels
Collected a few questions
Today
Let's focus on the answers
suggestion
As the face of Chongqing, Chongqing rail transit is one of the important travel modes for Chongqing citizens and tourists. I hope that when the graduation season is coming, rail transit will play the graduation season greetings when passing through the major university stations!
Reply
Starting from 2022, Chongqing Rail Transit Broadcasting will add blessing content in the college entrance examination and graduation season, and this year's college entrance examination assistance broadcast and graduation season blessing broadcast have been planned, which will be broadcast in due course in the college entrance examination and graduation season to cheer for the students of Guangzhou.
suggestion
It is recommended that some stations try to implement normally open turnstiles during peak hours, that is, the gates are always open, passengers pass the gates as usual, and the gates will only close the gates and allow passengers to swipe the cards again when abnormal deductions are identified.
Reply
The door of the automatic ticket gate is always open, that is, the door is open when no one is in use, and the passenger can pass through without barriers, if the ticket is not checked or the ticket is not checked, the door will be closed when passing. It is not easy for passengers to distinguish whether the ticket has been successfully checked in the normally open mode, especially in the morning and evening rush hours, if the door is closed when passing quickly without successful ticket checking, it is not only easy to pinch passengers, but also cause congestion in the ticket inspection channel, so the automatic ticket gate door should not be in normally open mode.
Photo/Liu Chang
suggestion
Can Line 2 try out children's cars on weekends and holidays?
Reply
The rail transit train is an open carriage, which cannot prevent the flow of passengers between the various carriages, and the passenger flow of rail transit is large, and the staff needs to dissuade passengers at all platform doors of the corresponding carriages, and it is also very easy to affect the order of the platform; Therefore, there are no special carriages for children for the time being.
Photo/Liu Xiyi
suggestion
Rail Transit Line 10 has a peculiar smell inside some carriages and hopes to rectify it.
Reply
After verification, no items with pungent odors were found in the train carriage, and the train air conditioning and refrigeration system and ventilation system were functioning normally.
Chongqing rail transit network train terminal station will arrange cleaning personnel to clean and disinfect the carriage to maintain the environment of the carriage; after the train returns to the warehouse, professional cleaning personnel will further clean and disinfect the whole train, and professional train maintenance personnel will also regularly maintain and disinfect the ventilation filter of the passenger compartment.
The rail group will pay close attention to the odor problem of train carriages on Line 10, track and check the cleaning and disinfection of vehicles and the operation status of equipment, so as to ensure a comfortable riding environment for passengers.
Photo/Pan Yanmou
suggestion
It is hoped that the turnstiles that are still using push rods on Line 2 can be replaced with automatic retractable turnstiles.
Reply
In October 2023, the section of Line 2 from Jiaochangkou to Xinshan Village will complete the renovation of the AFC turnstile, and the three-pole turnstile will be eliminated. At present, the entire network of Chongqing rail transit uniformly uses sash-door turnstiles (i.e., automatic telescopic turnstile equipment described by passengers).
Photo/Liu Xiyi
suggestion
During the morning rush hour at Entrance 2 of Jiangbei City Metro Station, it is recommended to drive both elevators upward.
Reply
The equipment department of Rail Transit Line 6 is reversing the downward escalator at the No. 2 entrance and exit of Jiangbeicheng Station, and the escalator operation direction will be adjusted after the successful commissioning.
REVIEW
Explore the operation of Chongqing rail transit
Breaking through 10 billion passenger flows, "speed" and "temperature" at the track extension
National Secrecy Publicity and Education Month Implement the confidentiality law, you and I are the guardians of secrets!
Editor: Fan Run
校对：刘 畅责编：苏 阳终审：胡潆兮
【Statement】In addition to the original content, the text and pictures of the rest of the manuscripts are from the Internet and major mainstream media. The copyright belongs to the original author. If you think the content is infringing, please contact us to delete it at 023-68002222.