People's livelihood is closely related to the lives of the masses and is the topic of greatest concern to the masses. The public's attention to people's livelihood reflects the demand for improving the level of people's livelihood security.
People's livelihood policing - taking the people's expectations as the direction of public security work
Since the beginning of this year, the Yongshan police have handled the identities of more than 11,200 residents, including more than 100 door-to-door services, carried out more than 450 rescue services, visited more than 4,700 homes, investigated and resolved more than 500 contradictions and disputes, and organized and carried out more than 390 mass meetings, symposiums, and propaganda meetings, effectively enhancing the legal awareness and prevention awareness of the masses.
Focus on public opinion and attach importance to public sentiment
The small is big, and the cautious is the smallest. Where the needs of the masses are, the direction of service is there. Continue to serve the masses attentively, understand the difficulties and pain points of the masses in a timely manner, and solve the worries, worries and worries of the masses with enthusiasm.
"Comrade policeman, I lost my ID card, and I need to seek medical treatment after the operation, but I can't go to the police station to reapply for a ...... now."
On January 24, after receiving a call for help from the masses, the household registration police of Yongxing Police Station went to Yang Moumou's house in the jurisdiction to help collect ID photos and successfully apply for a second-generation ID card.
"Come, look at the camera, sit upright, don't tilt your head. On March 13, the police of Xiluodu Police Station came to the door to apply for second-generation ID cards for two disabled people with limited mobility in the jurisdiction, which solved their worries.
Yongshan police firmly established the "people-oriented" service concept, made every effort to build a "household registration window service network", opened online and offline channels, enthusiastically explained the relevant policies of household registration for the masses, and actively carried out the work of going to the countryside to apply for certificates and sending certificates to homes, and enthusiastically handled every household registration business for the masses.
"When it comes to people's livelihood, we attach great importance to it. "Combined with the actual situation, the police station has opened a high-quality and rapid service handling window in a targeted manner, providing telephone consultation, online consultation, door-to-door certification and other services, and fully implementing the "one run at most" system, without repeated handling, and practicing the service commitment of "doing it well at one time", so as to maximize the convenience of the masses.
Fire prevention, anti-theft and anti-fraud, check hidden dangers and protect safety
The voice of opinions is among the masses, and to find out the "urgency, hardship, sorrow, and hope" of the masses, it is inseparable from bending down to observe the people's feelings and getting close to the masses to petition the people's opinions.
In this regard, the Yongshan police took the video dispatch work of the county's front-line three teams as an opportunity, combined with actions such as "one million police into ten million homes", "large-scale investigation and resolution", "popularization of law, strengthening the foundation and making up for shortcomings" and other actions, actively integrated the police force, and gave full play to the advantages of "familiar places, familiar people, and familiar situations" of grid members, and extensively carried out household visits, door-to-door resolution, and sincere talks between the police and the people, so as to discover and solve the practical difficulties of the masses in a timely manner, create WeChat groups, and send safety reminders from time to time.
"Pay attention to potential safety hazards, remember to turn off the power when you go out, ventilate the room frequently, be very careful when using gas, and turn it off in time when you use it...... At the homes of the masses, the people's police auxiliary police had a cordial conversation with them.
In addition to going deep into the people's homes to inquire about their recent living conditions and physical conditions, the police also carefully checked whether there were potential safety hazards in the living environment and daily necessities, and while reminding them, they focused on explaining to the masses the safety precautions in daily life such as fire prevention, anti-theft, and anti-fraud in view of the characteristics of the masses' weak awareness of prevention.
"If you have children at home, you must store lighters and desiccant carefully, because it is dangerous for children to accidentally eat or put the lighter close to the fire source. "When the police visited the house, they found that the lighters, snacks and other items in the people's homes were piled up on the table, and there were potential safety hazards, so they enthusiastically reminded them.
Pattern propaganda is in place, pragmatic and efficient, and conveys warmth
"The money you have worked hard to earn, pick it up and remit it to the scammer, it is really not cost-effective, you can call our police station when you encounter a situation that you can't get accurate, you can call our police station......" This is the street of Wuji Town, Yongshan County, a uniformed policeman holding a small horn, "shouting" to the crowd.
"Hello everyone, we are from the police station, and we would like to remind everyone that we must remember not to drink while driving, and not to drive when drinking. ”
In the square, on campus, in the courtyard dam, and between banquets, the people's police and auxiliary police combined with the actual situation to comprehensively publicize and explain the knowledge of anti-fraud, anti-sexual assault, traffic safety, anti-drug safety, etc., and sent a gift package of the rule of law to the masses.
"During our visit to the countryside, we found that the common people are more willing to 'listen' than 'seeing', and it is difficult for villagers who are not well educated during the busy farming season to understand, but speaking to them in a simple dialect will get twice the result with half the effort. The police officer at the police station said.
In order to do a good job in publicity, the Yongshan police went deep into the jurisdiction, approached the masses, and explained and answered questions for the masses in easy-to-understand language through on-site consultation, distribution of brochures, and setting up exhibition boards, so as to continuously promote the normalization of police-public contact, service, and publicity.
At the same time, the Yongshan police used the "Yongshan Police" WeChat public account and video account to push public security dynamic information, publicize public security work, and further strengthen the "face-to-face" and "key-to-key" communication between the police and the public.
Source: Yongshan Police