Health is related to people's livelihood and well-being, and improving the medical and health service system is a solid shield to protect people's lives and health. Guangrao County adheres to the people's health as the center, constantly simplifies the medical treatment process, optimizes the service connotation, and continuously improves the overall medical service capacity and level, so that the people's health is more "medical" dependent.
At seven o'clock in the morning, the waiting hall of Guangrao County People's Hospital was already full of patients who came to see the patient, and the nurse in front of the pre-examination desk was triaging the patients. Cui Xiuhua, who lives in Kaiser Mingyuan Community, came to the hospital early in the morning for treatment, and she bluntly said that the treatment time was changed to half past 7, which was much more convenient for the elderly.
"When I didn't change it, I came to see the doctor at 8 o'clock, and after I came, I waited a little long, so I felt very anxious. After the change, the elderly get up early, come over to read it early, and go back to rest, which is very convenient. Citizen Cui Xiuhua said.
In order to cope with the peak of medical treatment and improve the medical experience of patients, Guangrao County People's Hospital launched the work plan of "strong outpatient clinic, excellent service", advanced the opening time of outpatient clinics from the original 8 o'clock to 7:30 o'clock, and at the same time used the "Internet + medical care" work mode to simplify the medical treatment process, shorten the waiting time, and meet the medical needs of the masses.
"From May 1, we will start our clinic at 7 o'clock earlier. At the same time, we have also added a lost and found office and a free wheelchair borrowing office, which can be borrowed directly by patients without scanning the QR code, which is more convenient for the elderly. Yan Shuhong, director of the outpatient office of the county people's hospital, said.
In order to further optimize medical diagnosis and treatment services, Guangrao County continues to promote the implementation of 30 measures to optimize medical services and improve people's livelihood and well-being, such as a seven-day effective registration at one time, and exemption and exemption of medical expenses for the elderly and the disabled.
"In the next step, we will continue to carry out the theme activity of 'Improving Medical Services and Enhancing Patient Experience', improve the medical environment, and implement convenient and beneficial service measures. Carry out in-depth actions to improve nursing services, and actively carry out new models such as hospital outpatient nursing services, day care, and 'Internet + nursing'. At the same time, we should appropriately improve the level of bed allocation, strengthen the transformation of wards for the elderly, comfort, and convenience, and meet the diversified needs of the people. Lu Yang, director of the county universal health security center, said.