On April 17, train tickets for the May Day holiday were officially on sale, and the related topic "12306 tickets" also rushed to the hot search.
"Train tickets in seconds" and "waiting for sale" are hot search topics that have been on the list for the past two days. Where the hell did the ticket go?
In this regard, the reply of 12306 customer service is: "When we arrive at the start time, the online 12306 APP, website, offline station windows, self-service machines, and sales points are all unified at this moment, and there are very many people grabbing tickets; If you click in and don't have a ticket, you don't have a ticket, so you should consider waitlisting it. ”
If the tickets are not sold out, will they be released a second time, and when will they be released?
The above-mentioned customer service replied: "If it is determined that the tickets from the departure station to the terminal station and the stations on the way have not been sold out 24 hours before the train starts, a second distribution will be made." It's just that there is a chance (that tickets will be released again), and if all the tickets are sold out, there will be no ticket allocation. ”
In response to the reflection on the Internet about "some trains on sale during the May Day holiday", the person in charge of the passenger transport department of the China Railway Group said that the passenger travel during the May Day holiday is highly concentrated, and the contradiction between capacity and demand is very prominent, resulting in a shortage of tickets in local areas and periods, especially on some popular directions of the line, some trains with more suitable departure and arrival times and shorter travel time are the preferred travel solutions for many passengers. When the tickets for these trains are on sale, due to the very high attention of the majority of passengers, passengers will choose 12306 online ticket purchase, mobile APP, station windows and other ticketing channels to quickly "grab tickets", and there may be a "second light" phenomenon. To this end, it is recommended that passengers can choose off-peak travel according to the availability of tickets in different time periods and directions, or choose to purchase tickets by waitlist ticket purchase, transfer transfer, etc., so as to increase the success rate of ticket purchase. The railway department will also dynamically optimize and adjust the train operation plan according to the data of railway 12306 advance ticket and standby ticket purchase, and increase the number of passenger trains on popular routes, directions and time periods in a timely manner, so as to meet the holiday travel needs of passengers. The railway department reminds that the railway 12306 website (including the mobile client) is the only official train ticket online ticketing platform of China Railway, and has never authorized any third-party platform to sell train tickets. Passengers who purchase tickets through third-party platforms will not only encounter "traps" such as surcharges and bundled sales of services, but also may have the risk of personal privacy information leakage. Please be sure to purchase tickets through the official channels of the railway, look for the official website of 12306 and the official APP of "Railway 12306", and confirm that the payee of the ticket is "China Railway Network Co., Ltd.", so as to avoid not receiving the refund when you need to refund or change the ticket in the future.
Source: China Railway Group Review: Ma Xiangyu Editor: Li Xiang Proofreader: Li Li