This year's "Government Work Report" clearly pointed out that "comprehensively improve administrative efficiency". Not long ago, the State Council issued the "Guiding Opinions on Further Optimizing Government Services, Improving Administrative Efficiency, and Promoting "Efficient Completion of One Thing". All these have released a clear signal of unswervingly deepening the reform of the administrative system and comprehensively improving administrative efficiency.
Strengthen the construction of the government itself, and comprehensively deepen the transformation of government functions
Governments at all levels on the mainland are not only the executors of the major decisions and arrangements of the CPC Central Committee, but also the executive organs of state power, playing an important role in the national governance system, and undertaking the major responsibilities of promoting economic and social development, managing social affairs, and serving the people in accordance with the decisions and arrangements of the Party and the state. To build a service-oriented government, we must focus on deepening the transformation of government functions.
Building a government under the rule of law, an innovative government, a clean government and a service-oriented government that satisfies the people is the value orientation and main goal of the government's own construction. The newly revised Organic Law of the State Council and the work rules of the State Council both put forward the need to build a government under the rule of law, an innovative government, a clean government and a service-oriented government that is satisfactory to the people. People's satisfaction is the value pursuit and fundamental purpose of the government's own construction, and the rule of law government, innovative government, clean government and service-oriented government are the specific goals and ways to achieve the government's own construction. These concepts and understandings, which have been tested in practice and written into law, have profoundly revealed the nature and characteristics of the people's government serving the people, being responsible to the people, and being supervised by the people, comprehensively reflected the practical requirements of the whole process of people's democracy in government governance, and scientifically answered the major propositions of what kind of government to build in the new era and how to build a government that the people are satisfied with.
At present, there are still some problems in optimizing coordination and efficient performance of duties by governments at all levels. First, there are still problems in the setting up and function allocation of government agencies, such as the lack of scientific division of responsibilities and low operational efficiency. It is necessary to make overall plans to promote the reform of local government institutions, the reform of the administrative law enforcement system, and the reform of the grassroots management system, and ensure that the government governance system is more scientific in terms of institutional setup, more optimized in the allocation of functions, more perfect in terms of institutional mechanisms, and more efficient in operation and management.
Second, in the performance of functions, the problem of the government's overstep and absence coexists, and the government still manages many things that should not be managed and cannot be managed well, such as "those who sell steamed buns cannot sell wontons" and other ironic phenomena still occur from time to time. To deepen the transformation of government functions, it is necessary to properly handle the relationship between the government and the market, resolutely eliminate the shortcomings of the system and mechanism that restrict the market from playing a decisive role in the allocation of resources and give better play to the role of the government, promote a better combination of an effective market and a promising government, and comprehensively and correctly perform the core functions of the government, such as economic regulation, market supervision, social management, public services, and ecological and environmental protection.
Third, in terms of government services, there are still problems such as difficulty in handling affairs, long processes, many materials, and high costs for enterprises and the masses, and the people's sense of government service experience still needs to be enhanced. To further promote the quality and efficiency of government services, we should focus on building a market-oriented, law-based, and international business environment, and take the promotion of "doing one thing efficiently" as the traction, create an efficient government service system that is ubiquitous, intelligent, convenient, fair and inclusive, and continuously improve the sense of gain and satisfaction of enterprises and the people.
Actively follow the trend of digital development and comprehensively promote the construction of digital government
The construction of digital government is a necessary question to promote the modernization of the national governance system and governance capacity, and it is of fundamental and long-term significance for improving the government's ability to perform its duties and administrative efficiency. Since the 18th National Congress of the Communist Party of China, the CPC Central Committee and the State Council have made a series of major decisions and deployments to strengthen the construction of digital government, and the framework of the digital government system such as government operations, security guarantees, system rules, data resources, and platform support has been gradually improved, and the level of digitalization and intelligence in the performance of government duties has been significantly improved. In the face of the ever-changing trend of digital transformation of the economy and society, governments at all levels should have the courage to break the mindset and path dependence, take the construction of digital government as the starting point for comprehensively improving administrative efficiency, increase reform and innovation, and adhere to digital empowerment to promote scientific government decision-making, precise social governance, and efficient public services.
Accelerate the digital transformation of government operations and build an efficient and coordinated overall government. For a long time, government governance has faced contradictory problems such as overlapping responsibilities and segmentation. Guided by the digital transformation of government affairs to meet the needs of the people and ensure the efficient operation of government organs, optimize the operation mode of government organizations through digital technology, and promote the coordination and cooperation of various governance entities such as party and government organs, mass organizations, enterprises and institutions. From the perspective of the experience of the masses and enterprises, the overall government strives to break the boundaries of departments, realize the transformation of affairs from "looking for departments" to "looking for the government", so that more matters can be accepted offline "only by one door and one window", online "through one network", and "first-line response" to the demands of the masses of enterprises. From the perspective of the internal operation of the organs, the overall government reduces unnecessary cumbersome procedures through data sharing, process reengineering and business collaboration, and promotes the overall linkage of cross-departmental, cross-level and cross-industry. Empower the innovation of government service models with data, promote the centralized handling of related matters, cross-regional handling of non-local matters, and application-free handling of policy services, so as to achieve more accurate and direct policies and services that benefit enterprises and facilitate the people.
Lead the healthy and orderly development of the digital economy and digital society with the construction of digital government. Seize the major opportunity of establishing the National Data Bureau and the establishment of local government data management bodies in light of actual conditions, continue to deepen the reform of the data management system, and promote the formation of a new pattern in which the construction of a digital government comprehensively leads and drives the development of the digital economy and digital society. The first is to establish and improve market rules for data elements and rules for data property rights transactions, formulate laws, administrative regulations, and departmental rules in a timely manner, build a safe and orderly data element governance system with clear rights and responsibilities, and create a good digital ecosystem. Second, efforts will be made to optimize the digital business environment, improve the digital economy market access system, fair competition review system, and fair competition supervision system, and promote the standardized, healthy and sustainable development of the platform economy. The third is to optimize the management system and operation mechanism of government affairs data, public data and social data by category, improve the level of integration of data sharing services, resource aggregation, and security assurance, and promote the intensive construction, interconnection, and coordination of data applications in various industries and fields. Fourth, strengthen the promotion and application of digital technology in the field of social governance, and improve the scientific, refined, and intelligent level of urban and rural governance.
Resolutely rectify formalism and bureaucracy, and comprehensively optimize supervision, inspection, and assessment
Formalism and bureaucracy seriously affect the party's image and the government's credibility, and are stubborn diseases that must be solved in order to comprehensively improve administrative efficiency. It is necessary to further deeply analyze the root causes of formalism and bureaucracy, adhere to the above rate to clean up and streamline all unnecessary meetings, documents, reports, and government service apps, effectively reduce the burden on the grassroots and enterprises, and create a comfortable and convenient production and living environment for the people and enterprises. At the same time, we should implement the "three distinctions", strengthen precise incentives and timely rewards, prevent the generalization of accountability and shirking responsibility, and further improve the incentive and restraint system that effectively promotes cadres to take responsibility.
Establish and improve the closed-loop management mechanism, and optimize the methods and methods of supervision, inspection and assessment. The first is to use the ideological methods and working methods of iterative upgrading and continuous improvement to build a full-cycle closed-loop management mechanism of investigation and research, policy design, task promotion, supervision and inspection, and feedback optimization, so as to be uncompromising, vigorous and resolute, realistic and pragmatic, and dare to do good deeds in implementation. The second is to innovate the way of supervision and inspection, insist on paying equal attention to supervision and service, carry out the joint office of the supervision service working group and local government departments on a regular basis, and take whether the problem is solved and whether the status quo has changed as an important criterion for supervision and evaluation, and continue to track and coordinate the solution of difficulties and problems encountered in the implementation of policies. The third is to strengthen the overall management of comprehensive supervision, special supervision and Internet supervision, greatly integrate the inspection and assessment matters, avoid multiple inspections and repeated inspections, and make full use of information technology to automatically capture assessment and evaluation data, so that grassroots units and cadres can reduce their burdens and go into battle lightly.