Recently, some netizens posted a complaint about "Ping An of China" on the "Woodpecker Complaint_315 Complaint_Complaint and Rights Protection_China.com's Consumer Service Platform", which is as follows:
Complaining about Ping An Insurance Company, inducing routines to deceive me into buying insurance, and now refusing to claim reimbursement and applying for a refund is rejected-Woodpecker Complaint Platform
Ping An Insurance Company of China, deceived me, induced me to buy insurance for my two children with exaggerated and false statements, and now I neither claim nor refund the money, I really have no choice, the whole network asked professionals to help me. In March 2018, there was a salesman from Ping An Insurance Company in Tianshui, who didn't know where he learned that I had given birth to twins, and he stalked to my mother-in-law every day to sell insurance to my two children. My mother-in-law because I don't understand these, but also because of the love for her grandson, was fooled by the insurance company salesman many times, many times to give gifts, my mother-in-law finally paid for the two children to buy insurance, the insurance contract on the policyholder is me, at that time I was confused, the insurance company personnel to me this policyholder did not say any terms and important content, my mother-in-law just asked me to go to the house to sign a few names.
At that time, the insurance company staff said that after buying these two insurances, whether it is hospitalization or outpatient or cat scratch and dog bites, they will be reimbursed by insurance, and they can also receive interest every year, and they will also receive a lump sum of money when the child goes to college. In July 2023, my child was hospitalized with otitis media, and at that time, I remembered that my child had also bought Ping An's insurance, so I went to the insurance company to apply for a claim, but Ping An Insurance Company told me that I could not make a claim, saying that my child's insurance policy could not be hospitalized. At that time, I wondered and couldn't understand, through many times with Ping An Insurance Company and 95511 communication, they asked me to go to Ping An Insurance Tianshui Company, I was fooled by them twice, they actually said that the insurance I bought back then could not insure hospitalization or something, and even asked me to buy another insurance that can be reimbursed for hospitalization, and said that I fully informed consent, and also took out the salesman to teach me to arrange for me to take the so-called return visit phone recording to say things, but at that time the salesman did not tell me anything at all, just to my mother-in-law that the inpatient outpatient cat scratch dog bite can be reimbursed, and the salesman also gave gifts to the child and my mother-in-law many times。
If it weren't for the fact that after my child was hospitalized in 2023, I found out that this insurance was a fraud routine that I couldn't reimburse, and I would have been paying stupidly every year. Later, I told them, since this insurance is meaningless and worthless, then I don't need such meaningless insurance, I have repeatedly applied to return the 70,000 yuan paid in the past 5 years to me, I don't need this false insurance to deceive me, as a result, Ping An Insurance Company for more than half a year, still give me no refund, and told me that I can only refund 40,000 yuan, the remaining 30,000 they have provided protection, but the child hospitalization has not been reimbursed, what protection does my child enjoy? Now, as a migrant worker and a mother, in just over 5 years, Ping An Insurance Company has sold these two worthless insurances on suspicion of fraud, inducement, routines, untruthful informing, gifts, and many door-to-door stalking, and the loss is as high as 30,000 yuan.
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