Recently, an incident of "buying 5 pieces of snowflake cake costs 681 yuan" has continued to ferment on the Internet, causing continuous attention and discussion among the majority of netizens.
Just after the slaughtered customer broke the news on the Internet, I didn't expect the store to "squeeze" the operation, and chose to be tough!
Wuhan is a "hero city", which can not tolerate the slightest flaw, and the local market supervision and administration bureau also investigated the shops involved as soon as the news broke the news. In order not to affect the image of Wuhan tourism, the Wuhan Bureau of Culture and Tourism urgently reminded the majority of tourists to "avoid pits" for the first time.
Edit/Trivia of those years
Event recap
On April 10, a woman in Wuhan broke the news that her family encountered a "snowflake cream assassin" when they were visiting Jianghan Road Pedestrian Street in Jiang'an District, Wuhan.
According to the party Ms. Zhai, at 8:40 p.m. on April 7, she brought her relatives of Han Tourism to Wuhan's famous scenic spot "Jianghan Road Pedestrian Street" to check in.
Originally, a few people were not interested in snowflake crisp, but they couldn't stand the enthusiasm of the clerk, and the name of the store "A Love Cake" was poetic, so Ms. Zhai's uncle had to pick up a small piece and try it.
After tasting it, the uncle felt that the taste was not bad, and he had already tasted it, and the enthusiasm of the clerk made the uncle embarrassed, and the children would like to eat this dessert.
Immediately afterwards, under the guidance of the clerk, the uncle walked into the store and prepared to buy.
After entering the store, Ms. Zhai and her uncle saw that the snowflake cake was cut into pieces, and then the uncle pointed to the snowflake cake and asked how much it was, and then the clerk appeared vague wording.
Then he said, "Five pieces for one piece, five pieces for one piece."
After hearing the price, the uncle felt that this price was not expensive, so he beckoned the clerk to load 5 yuan for him.
At this time, the clerk guided the uncle to buy and use the boutique packaging bags in the store, so that it would appear high-end.
But the uncle thought that it was just for the children to eat, and after hearing it, he refused directly, saying that it would be enough to use a plastic bag.
After hearing this, the clerk used an ordinary shopping bag to weigh it directly, and saw that Ms. Zhai and the uncle were a little puzzled and said: Isn't it sold by the block, why do you have to weigh it.
At this time, the clerk did not give a reply, but asked to show the "payment code".
And the uncle didn't think much about it, and directly showed the payment code to the clerk, and when the deduction information was seen, Ms. Zhai and others were instantly surprised, deducting 681.4 yuan.
Ms. Zhai saw that more than 600 yuan had been deducted, and then glanced at the receipt.
The receipt shows that the unit price is 256 yuan/kg, the quantity is 2.662kg, and the total collection is 681.47 yuan. That is to say, it is converted to 12.8 yuan for one tael.
This is obviously inconsistent with the 5 yuan a piece and 5 yuan a piece described by the clerk, and the original 5 yuan a piece has become 12.8 yuan a tael.
Ms. Zhai felt deceived and immediately approached the clerk to reason and ask for a refund.
But the clerk said that it was impossible to refund,
Looking at Ms. Zhai, who was arguing, the clerk then said that half of it could be returned, but half of it had to be bought.
Ms. Zhai demanded that she must get a full refund, otherwise she would call 12315 to complain to them.
And the clerk immediately arrogantly said:
This kind of behavior of "buying and selling" and deceiving customers made Ms. Zhai, a local resident, extremely angry, and immediately said that she would refund all of them.
As the quarrel became louder and louder, and the crowd of onlookers became more and more, afraid of affecting the reputation of the store, the clerk who sold the store pulled Ms. Zhai aside and whispered that she could get a refund, and leave here quickly after the refund, don't make any noise.
Complain and break the news
After receiving the refund, Ms. Zhai and her entourage also left angrily, and the more they thought about it after returning home, the more angry they became, and then complained about the store involved on the official website APP of the Wuhan Bureau of Culture and Tourism.
In addition, in order to "avoid pits" for tourists who come to Han for tourism, Ms. Zhai also broke the news on social media platforms about the whole process of being slaughtered.
The store was unrepentant and chose to be tough
Just after Ms. Zhai released the "pit avoidance" strategy, the store involved was not ashamed, but proud, and reprimanded Ms. Zhai and others for """!
It can be seen that below Ms. Zhai's message, the employees of the suspected store involved "bombarded" Ms. Zhai below.
Person
In addition, the store also made an even more infuriating move! Changing the names of all the varieties on the app as shown in the figure above is a naked provocation to the society and a violation of laws and regulations.
In the face of such a provocation, the Market Supervision Bureau investigated
After receiving the woman's complaint, the Yiyuan Road Market Supervision Office in the jurisdiction sent people to the scene to investigate, and after many investigations by the staff, no violations were found.
Although the store involved was indeed posted with a clear price, it was found after investigation
After the incident was exposed, the "victims" broke the news one after another
After checking from a certain group, the online reviews of the store involved can be said to be extremely poor, with a total of 195 ratings of 193 negative reviews, and the editor is very curious about how this store survived!
After the incident became a big one, some people kept breaking the news that they had stepped on the pit in this store.
The Wuhan Bureau of Culture and Tourism urgently issued a reminder of "avoiding pits".
According to the prompt of the Wuhan Bureau of Culture and Tourism, the arrogant store involved has been banned and closed, but it is not clear whether it is closed for rectification or permanently closed.
Later, some netizens came to the store involved and saw that the "Love Cake" store on Jianghan Road Pedestrian Street was seized by the Yiyuan Street Market Industrial and Commercial Office and the Jianghan Road Pedestrian Street Law Enforcement Squadron on the afternoon of April 10.
It's a delight!
In addition, judging from the reaction of the Bureau of Culture and Tourism, it is still afraid that public opinion will affect Wuhan's tourism industry.
In short, the timely performance of the Wuhan Bureau of Culture and Tourism is indeed worthy of recognition.
This kind of black-hearted store not only loses the face of Wuhan people, but also affects the whole of Wuhan, so it should be closed.