In the current Chinese auto market, the traffic of Xiaomi SU7 can be said to be "in the limelight", and few models can compete with it. I have to say that Xiaomi Auto is indeed "perfect" in terms of marketing. However, under the "high traffic", as Lei Jun said, Xiaomi SU7 is also "seen by everyone with a magnifying glass".
Xiaomi SU7
Recently, the topic of "Xiaomi SU7 was exposed to design flaws" has once again attracted high attention and even appeared on the hot search. It is understood that some bloggers said that adjusting the seat height of Xiaomi SU7 to the highest and the backrest position to the front will shatter the glass of the visor makeup mirror.
Perhaps thanks to the blessing of Xiaomi SU7's "high traffic", this topic quickly attracted a lot of attention in the domestic car market as soon as it was released.
In this regard, Xiaomi Auto customer service quickly responded, saying that "no relevant feedback has been received for the time being." "Obviously, Xiaomi Auto has not received feedback on this issue.
There are many car reds
It should be said,The so-called red right and wrong,For a model,If it's "red",I'm afraid it's the same reason,XiaomiSU7It can be said that it is a perfect interpretation of this truth。
As the "top stream" of the domestic car market, the traffic of Xiaomi SU7 can be said to be "in the limelight for a while" in the current domestic car market. However, along with the "high traffic", there are still many "rights and wrongs".
Taking the so-called "design flaws" mentioned above as an example, I am afraid that not many users will "adjust the seat to the front and high" to use the car.
Xiaomi SU7
However, for the Xiaomi SU7, it can be said that it has "suffered an eventful autumn". On April 7, Ms. Mo from Shenzhen, Guangdong Province, said that she had purchased the Xiaomi SU7 Founding Edition model and was told that there had been a bump during transportation.
This caused a piece of paint to fall off the front cover. In this regard, the other party proposed a plan to repair the paint and compensate 5,000 points (about 500 yuan for the purchase in the Xiaomi Mall), but Ms. Mo refused.
Later, the other party said that the solution of up to 20,000 points was up, but it did not support changing to a new car. If the car is returned, the deposit will not be refunded. In this regard, Ms. Mo refused again and insisted on changing to a new car.
Xiaomi SU7
In response to this matter, Xiaomi Auto customer service said that it could not replace the new car. If you reorder, you will also have to wait a long time, you can negotiate with the delivery center, and then a relevant policy will be issued to solve such problems.
At the same time, the staff of Shenzhen Xiaomi Automobile Delivery Center also said that the privacy issues involving car owners will be handled by the person in charge of the delivery center.
In addition, some netizens have previously reported that there are problems such as seat bulging and pulp in Xiaomi Auto Show cars. In response, Xiaomi Auto's official response was that there were too many test drives, exceeding 5,000 in a single day.
Xiaomi SU7
Since then, Xiaomi Auto has responded to this question again, saying that the seat assembly of the Xiaomi SU7 has been tested 25,000 times in the endurance test of import and export.
Not only that, the so-called charging wiring harness has also attracted high attention through the issue of "copper to aluminum". In this regard, Xiaomi Auto said that "copper to aluminum" has been the mainstream development trend of the industry, and cutting corners is absolutely nonsense.
In addition, regarding Xiaomi SU7, there are also problems such as suspected tail box design defects, door handles that do not retain the physical opening method, suspected safety hazards, and high premiums, which have also attracted high attention in the industry.
Xiaomi SU7
Fortunately, for these problems on the Internet, Xiaomi Auto officials did not choose to avoid talking about them or evade or delay, but made a serious response to clarify.
I think that compared with some car companies that avoid and delay the problem, Xiaomi Auto's handling of the problem is obviously more worthy of affirmation.
At the same time, as a nascent car brand, Xiaomi SU7, as its first mass-produced model, has attracted a high degree of attention, and it is not incomprehensible that this kind of "right and wrong" appears.
After all, the growth of any new thing cannot be smooth sailing. Only after questioning, frustration, and washing away the lead can we see the truth.
Xiaomi SU7
The same is true for Xiaomi cars. It can be expected that there may be some doubts and even setbacks on the road of growth in the future.
However, it is believed that since Xiaomi Auto has decided to participate in the market competition, it is ready to deal with these doubts and setbacks. Here, we wish Xiaomi Auto will continue to use better product experience in the domestic auto market to dispel doubts and frustrations, so as to obtain better market development prospects.
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This article is the original article of the Cheyu World Operation Department, the total No. 10992, some of the pictures are from the Internet, and the data and related materials marked with the source are all cited. Cheyu World Original All Rights Reserved, infringement must be investigated.