According to the latest data on the top 30 list of model complaints in January 2024 released by Cheqq.com, Geely Galaxy L7 is actually on the list, ranking 7th on the list. It should be said that Geely Galaxy L7 entered this list, which somewhat surprised me. Carefully, looking at the reason why it is on the list, it is really a bit "wronged".
Galaxy L7
According to the data of the car quality network, the reason why the Galaxy L7 is on the list is that users complain that there are "price changes" and "inaccurate mileage".
In January 2024, it received a total of 116 complaints. And in December 2023, the number of complaints about this model is still very small.
After inquiry, it was found that the main reason why Geely Galaxy L7 "the number of complaints rose sharply" was that "price changes" caused some complaints.
January model complaint list
Judging from the number of complaints on the car quality network, some users of the car quality network believe that the Galaxy L7 launched the New Year car purchase rights, the configuration has increased but the price has decreased, which has damaged their rights and interests.
At the same time, some users have complained that they have only been buying the car for a few months, but the price of the Galaxy L7 has changed, which is difficult to accept. From this, it is believed that the galaxy should be compensated.
If the volume of these complaints does exist, then the sentiment of these users is understandable. After all, it is human nature to feel that you have not enjoyed some new rights or configurations when you have just bought a model, and it is difficult to accept it.
Galaxy L7
However, from the perspective of normal business, it is also normal business activities for a brand or enterprise to launch appropriate marketing measures in combination with the market environment at the time.
Of course, if the brand or enterprise has previously had policies similar to "price protection", then during the policy period, of course, the previous user market should be compensated in accordance with the policy.
However, if the enterprise does not have a similar policy, then the normal promotional measures launched by the enterprise should not have a basis for users to ask the enterprise to make compensation, etc.
Galaxy L7
Moreover, in today's Chinese auto market, looking at the major cars or brands, most of them will launch certain preferential measures for car purchases according to their own business needs.
This kind of thing is also very common in the domestic car market. Of course, there are also some car companies that have indeed launched a "price insurance policy", so of course they need to compensate users according to the promise.
So, from this point of view, I think that the Geely Galaxy L7 launched a New Year car purchase policy, and there is no improper behavior. If you are complained about because of the introduction of preferential measures for car purchases, you are more or less "wronged".
Galaxy L7
In the domestic auto market, Geely, as a leader among independent car companies, still has a good guarantee in terms of attaching importance to users and after-sales service.
As for Geely Galaxy L7's New Year car purchase measures, I think it is also based on the current market environment to make its own business measures, which is understandable.
As we all know, today's Chinese auto market is very competitive. Starting from the second half of 2023, the "price war" in the domestic auto market has hardly stopped, and it can be said that it has come and gone.
Galaxy L7
In particular, in December 2023, due to the need to impact sales, there are dozens of models, all of which have launched good car purchase preferential measures.
After entering January 2024, the fierce competition in the domestic auto market has not decreased, but has continued to intensify. Many car brands are still offering more incentives for car purchases.
In this case, in order to gain an advantageous position in the competition in the domestic auto market, the introduction of preferential measures for car purchase will be the best choice for most auto brands.
Galaxy L7
Therefore, from the perspective of the market environment, I believe that the Geely Galaxy L7 launched preferential measures for car purchases, which is a normal business measure and understandable.
Not only that, but from the perspective of market sales, the Galaxy L7 also has the need to introduce incentives for car purchases. As a powerful model, the Galaxy L7 can be said to be a "big seller when it is listed".
In the second month of its launch in the domestic auto market, its retail sales exceeded 10,000 units in a single month. Since then, its sales performance has been remarkable for several months.
Galaxy L7
However, due to the impact of the "price war" in the domestic auto market, Geely Galaxy L7 will inevitably bear some pressure, and sales have been affected to a certain extent.
According to the industry's comprehensive sales data, starting from September 2023, the monthly sales of Geely Galaxy L7 will show a certain month-on-month downward trend.
By December 2023, the monthly retail sales of the Geely Galaxy L7 have been declining for four consecutive months. According to the industry's comprehensive sales data, in December 2023, its monthly sales volume will be 7,577 units.
Galaxy L7
Therefore, in this case, it is indeed necessary for Geely Galaxy L7 to launch incentives for car purchases. Such a blockbuster model should achieve better sales results in the domestic auto market.
Finally, the sales data of the models involved in this article are derived from the comprehensive sales data of the industry released by the third-party platform, and the data description of the third-party platform shows that it is displayed in strict accordance with the corresponding relationship between the sales volume and the platform announced by the Automobile Dealers Association and the manufacturer, with an accuracy rate of more than 99%, which is for reference only
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