Today is Tuesday, January 23rd, and it's sunny. Walking into the reception hall of the Xiangzhou District Letters and Visits Bureau, let's get to know the No. 1 window interviewer.
Warm-hearted, leave a reputation for serving the people. Since January 2022, Douhui has transferred from the army to work in the Letters and Visits Bureau of Xiangzhou District, Xiangyang City, and has integrated all its feelings into the cause of Xiangzhou letters and visits, and has devoted all its energy to the front-line posts of petition reception. "People don't cry when they are sad, and they don't petition when they have nothing difficult. This is a profound experience of the work practice of the bean club. It is precisely for this reason that the petitioners have become the greatest concern of his life and work. Douhui was born in the countryside of Guyi, grew up in the countryside, experience and experience make him always "serve the people wholeheartedly" as the mission of the petition cadres, always with the concept of "the masses are around, at any time for the people to solve problems" concept of visiting services, always the visiting masses as family members, the masses as letters as family letters, the masses reflect the problems as family affairs, in the masses left a good reputation, is the visiting masses of intimate people.
Youth is at the right time, and the sentry post is the battle position! In the regiment camp, while dedicating itself without regrets, the bean club is constantly adapting and smelting, constantly strengthening its muscles, growing its skills, and practicing its skills, and constantly growing into an excellent non-commissioned officer! Through a series of measures, it has been used to transform rapidly, practice excellent skills, and improve its own quality.
As a party member and a professional and technical backbone, Douhui actively participates in every training organized by the army, constantly improves its military quality, hones its spirit of not being afraid of hardships and burdens, and has the courage to give full play to the fighting spirit of "fighting for the first place and carrying the red flag when it sees it", and plays an exemplary and leading role. As an acting platoon commander, he can take the initiative to help other comrades complete training tasks together, and dare to exert pressure on himself. After 16 years in the army, he was awarded a third-class meritorious service, an outstanding non-commissioned officer 6 times, an outstanding party member 2 times, an outstanding soldier 2 times, and more than 10 commendations.
In 2021, at the provincial commendation meeting for outstanding veterans, Douhui said: The day of retirement is getting closer and closer, and I am really reluctant to take off this military uniform. In the 16-year military career, there are no outstanding achievements, and there is not much vigor, some are just insipid and silent dedication day after day. Even if I take off my military uniform, I will devote myself to my future work with full enthusiasm and a spirit of hard work, and carry forward and inherit the fine traditions and good work style of the troops.
In November 2021, when he went to the District Letters and Visits Bureau to learn about the work placement, he learned that the Letters and Visits Bureau was busy and needed manpower, so he didn't say a word and went directly to the reception center to help receive the petitioners. The leaders of the bureau saw that Douhui, who went to work two months early, was a positive and capable talent, so they directly arranged for him to go to the reception window for letters and visits. So far, he has always practiced the promise of "not letting a petitioner be disappointed to return", with the persistent pursuit and love of the cause, in the face of the petitioner's expectant eyes, confused faces, and even "within reason, outside the law" some radical words and deeds, always with a smile, a cup of hot tea, a "hello", a "slow walk" enthusiastic reception, as much as possible to give care and help, many petitioners are always moved by his meticulous sincerity, enthusiasm and patience, and take the initiative to stop the petition. Because the work of receiving letters and visits is often on the cusp of the convergence of social contradictions, in addition to complicated affairs, it is often accompanied by noise, crying, and even extreme performance. According to the letter-writers and visitors, the letter-writing cadres sit in the position of "Qingshui Yamen", become officials who "have no power and no money," and do the work that is "the most difficult in the organs." In the eyes of the bean club, the role he plays here is like that of a firefighter, who must dare to face problems and be good at solving them. He believes that it is necessary to treat every visitor with sincerity when there is no difficulty, not to allow the petition work, which is a window to connect with the masses, to become an indifferent ornament.
The reception center is the "window" department of the letter-and-visit organs, which is responsible for receiving, accepting, diverting, and supervising the handling of visits from the masses, and is known as the link between the party and the government and the masses. In order to make close friends with the petitioners, the Douhui also set itself the "four firsts" interview criteria of putting affection first, reason first, public first, and reality first, and the "six sames" of acquaintances, old visits, cadres and masses, reasonableness and unreasonableness, local and non-local, and groups and individuals The code of conduct has always been to think about what the petitioners think, to be anxious about what the petitioners are anxious about, to regard the affairs of the petitioners as their own affairs, and to touch the hearts of batch after batch of petitioners who are in urgent need of comfort with practical actions and sincerity. The Douhui of the Xiangzhou District Letters and Visits Bureau is a cultivator in this front-line position. He gradually formed a "patient, careful, heart-to-heart" method of receiving the masses, and was called "Brother Bean Next Door" by the visiting masses.