Recently, something happened. A video watched on the Internet, the video is about a customer who returns a light-colored down jacket for seven days without reason, and the merchant finds that there are many stains after receiving the goods, which has attracted the attention and discussion of netizens.
The picture comes from the Internet
I can't help but want to ask a few questions.
The clothes are already dirty, why do you need a refund?
It's okay to return the clothes, but the returned clothes are dirty.
The picture comes from the Internet
The customer bought a light-colored down jacket online, and after a few days, the courier arrived, the customer picked up the courier, the customer tried on the down jacket at home, and the customer applied for a refund for seven days without any reason.
The picture comes from the Internet
The merchant agreed, and the customer returned the goods for no reason within seven days, and the light-colored down jacket merchant found that there were many stains on the cuffs of the down jacket after receiving the goods.
The merchant asked the customer why he wanted to return it, and the customer replied that the clothes were big.
The merchant posted a video and began to complain. The customer applied for seven days to return the clothes without reason, and the white down jacket had obvious stains after wearing, and the merchant said: There was no reason for seven days, and the merchant was not discussed at all. The seller was angry and threw the clothes away.
Netizen comments: I do express delivery, some people really don't know what's going on, buy things for three months, use them to return to others, and complain to the merchant if they don't return.
Netizen comments: I really don't dare to wear white, I don't buy light-colored ones, mainly because they will be dirty in a few days, and laundry washing is quite expensive.
Netizens said: Seven days no reason is that the goods are returned in their original state, and this should not be returned after it has been passed.
Some netizens commented: I want to ask, can't merchants refuse?