"Are your people dead, or are you on vacation?" A video of a man angrily yelling at a staff member in a bank lobby was uploaded to the Internet, and netizens said that they had the same experience, praising the man's behavior in the video.
The incident occurred on January 4 in Changchun, Jilin Province. The reason is that a man was in a hurry to do business, but when he arrived at the bank, he found that only one of the four windows was open for business, and the other windows were not open, but at this time there was a long queue in the business hall. Therefore, the man asked the staff for no reasonable explanation, and the opening scene occurred.
Here's a screenshot of an earlier related case
Here are the exact words of the man in the incident:
"We're in a hurry to do business, why don't you open the window? Hurry up, give me the master. So many windows don't open, and when it's over, a salesman is playing here, what are you playing? What are you doing with so many windows? There are dead people?"
"Are your people dead, or are you on vacation?"
"I'm waiting, what are you waiting for? When you come, you have to open a bill, and when it's over, a teller is playing here, what are you playing? What are so many of you looking at me? There are dead people?"
This scene instantly aroused widespread attention and heated discussions among netizens, who praised the man in the video and commented to express their sympathy.
In recent years, some negative feedback about the bank has become more and more prominent, and some people even bluntly said: to go to the bank is to find hardship.
In this case, is it normal for a bank to set up four windows and only open one window for business? What is the secret behind whether the window is open or not? If the bank does not have manpower, why not just set up only one window, why waste their time by making customers wait?
The first reason is that the demand for offline handling has indeed decreased in recent years, and many people have gradually become Xi to handling some business on mobile banking, such as simple deposits and withdrawals, transfers, and financial management. There are fewer people who go to the bank's offline business hall to handle business, and now there are fewer and fewer people who can go to the bank's offline business points to handle business. But this has also led to the long-term queues at banks.
From the perspective of operation, banks do not rely on a single business development, and when there is a long queue of people who come in to do business, the staff of the bank will have time to promote other financial and financial products. It's a clever setup, but it also takes a lot of time out of the people who enter the hall.
In 2023, there will be a news that an old man who went to the bank to handle business was frequently cut in line, and the staff said that the person who cut the line was a VIP. This is the third reason, which reflects the superiority of customers under differentiated services, so as to stimulate more people to become VIPs. It's just that such an approach will definitely be criticized by the public.
Anyone who has been to the business hall to handle business knows that the problem of opening the bank window may only be the tip of the iceberg, such as the bank hall withdrawal is questioned, such as being unknowingly blocked card, depositors' deposits disappearing, etc., these problems all cause trouble to the general public. In these situations, ordinary people can only sit silently and wait to be consumed, and may also face the problem of having no way to complain and not knowing how to deal with it.
The reason why this video can quickly arouse heated discussions among netizens on the Internet after it is also a general problem in the bank, and the man's actions in the video are an expression of netizens' eagerness. So, give a thumbs up to this big brother in the Northeast!What do you think about this incident?Or have you ever had a similar encounter?
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