On the morning of January 4, a video of the staff of the charging window of Shanghai Huashan Hospital playing mobile games caused a strong response from netizens. It is reported that while the staff in the video were playing mobile games, there was an endless stream of patients waiting in line outside the window to handle business. In this regard, Huashan Hospital quickly carried out an investigation and took corresponding measures.
According to the information obtained by the surging news reporter from Huashan Hospital, the hospital confirmed that the staff in the video were employees of the hospital's charging window. The hospital educated the employee with criticism and suspended him from work. At the same time, the hospital also ordered the employee to conduct deep self-reflection. Further treatment measures will be carried out in accordance with the rules and regulations of the hospital. The hospital also expressed its gratitude to the community and expressed its heartfelt gratitude to the public for their supervision and attention.
Huashan Hospital said that the incident will be regarded as a wake-up call, and the hospital will take this as an opportunity to further strengthen management and improve services. At the same time, the hospital will also take this opportunity to educate and discipline employees internally to ensure that similar incidents do not happen again. The hospital is committed to providing high-quality medical services to patients and will always put the needs and interests of patients at the center.
Prior to that, on December 6, a netizen posted the video on social media, which attracted widespread attention. The video shows a male staff member in a white lab coat playing a mobile game in front of a window while playing a game while working. The video also shows a large number of people waiting in line outside the window to do business, while the staff member plays with his mobile phone without paying attention. Netizens commented: "Single-mindedness, sooner or later, there will be problems".
Screenshot of the online video
For this incident, the reporter contacted Huashan Hospital affiliated to Fudan University. A staff member in the propaganda department said they had noticed the incident and were investigating. Regarding whether the video happened at Huashan Hospital, the staff member said that they are verifying it with other departments and asked the reporter to wait for further information from the hospital.
This incident has once again aroused the attention of the society to the quality of hospital management and service. As a world-renowned medical institution, Huashan Hospital is facing greater pressure and responsibility from public opinion. For the public, they expect hospitals not only to provide quality medical care, but also to be respected and cared for in the medical process. Therefore, the management of the hospital should deeply reflect and strengthen the training and management of staff to ensure that the interests of patients are protected.
For hospitals, it is crucial to establish a good service mechanism and a strict management system. Only by comprehensively improving management and service quality can hospitals be recognized and trusted by society. It is hoped that Huashan Hospital can take this incident as a warning to further promote the reform and improvement within the institution and provide patients with better medical services. People's health is inseparable from the responsibility and responsibility of the hospital, and it is hoped that Huashan Hospital can play an exemplary role and promote the development of the entire medical industry in a better direction.