The Lunar New Year is approaching, and as a salesman who has worked hard in the workplace for 3 years, I am going to start sending blessing messages to customers.
Greetings and congratulations on holidays are a good opportunity to strengthen relationships and enhance intimacy, and heartfelt blessings can not only show personal style, but also deepen customer relationships.
Pay attention to these 5 points when sending holiday greetings, otherwise you will only "stick a hot face to a cold ass"!
1. Choose the right time to avoid being annoying
When choosing when to send your blessing message, avoid busy times during the holiday season, such as the morning of a holiday. It's best to choose a time when you're usually not too busy, so that the blessing is easier to get the other person's attention. This can be in the afternoon of the day before the holiday season or at noon during the holiday season, when customers are usually more relaxed and more receptive to blessing messages.
Let's say you're a salesman selling electronics, and you can choose to send a blessing message at 3 p.m. the day before the holiday. This is just before most people leave work, but not too late, to give customers a pleasant Chinese New Year's Eve or New Year's Eve.
2. Break the tradition and adopt a variety of delivery methods
In addition to traditional text messages and emails, consider using more creative ways to send blessings, such as videos, voice messages, or private messages on social media platforms. This will make the blessing more vivid and interesting, and let the customer feel that you care.
Take a person who sells coffee machines as an example, you can record a short video showing how to make a delicious latte with the coffee maker they bought, while wishing the customer a happy new year in the video. This creative way can both convey blessings and show the use of the product, which has a double effect.
3. Personalized blessing content to avoid ineffective mass sending
In order to save time, some sales use the same blessing statements, which inevitably makes people feel perfunctory, and can be sent in batches according to the situation of different customers, which can be sent in batches according to the situation of different customers, which can be sent with the help of Reed assistant plus's intimate group sending, and one-click sending according to the label, and the customer's nickname can be added, which effectively saves a lot of time, and can also be sent accurately, so that the customer feels that you are specially sent to her, and there is a feeling of being particularly valued.
4. Give a little discount and give back thanks
Properly express gratitude to customers, long-term support and trust in the blessing, and even attach some small gifts or preferential information, so that the blessing is not just an empty word, but also a sincere expression of feelings.
If you're selling beauty products, thank your customers for their continued support and give them a New Year's coupon as a token of appreciation.
5. Respond in a timely manner and establish effective connections
When a customer replies with a blessing, respond in a timely manner to express your concern for the customer. You can take the opportunity to have a more in-depth communication with customers, ask them what plans and expectations they have in the new year, and lay a better foundation for subsequent business cooperation.
Friends, as a salesperson, only by maintaining a hospitable relationship can we lay a solid foundation for business cooperation in the new year. Why don't you take advantage of this New Year's Day to take action and get closer to your customers.