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12345 sent a letter of commendation, which turned out to be ......

author:Thoughtful client

A few days ago, the Quyang Road Street Urban Transportation Center received a work order from the 12345 citizen hotline. Unlike the previous requests for consultation and emergency assistance, this work order is a "letter of commendation". Residents from the Yutian Xincun community in Quyang community called to ask for praise for the big cypress property, but what was going on? It turned out that last year, a resident of the Yutian Xincun community called 12345 to report the problem of a burst water pipe. This year, as the temperature continues to drop, the street and the property unit took the initiative to take a step forward and come to the door in advance to bandage the water pipes for the residents of the community, clean up the frozen places, and prevent the water pipes in the residents' homes from bursting and loss.

12345 sent a letter of commendation, which turned out to be ......

The staff of Big Cypress Property Company worked overtime

It is reported that in order to cope with the low temperature and cold wave weather, Quyang Road Street did a good job in the cold prevention work deployment of the jurisdiction as soon as possible, and took multiple measures to build a "warm line of defense" in the community

The Quyang Road Sub-district Urban Transportation Center took the initiative to sort out the work order data and inspection records of the citizen hotline over the years, carried out time and space analysis for various types of problems such as road icing, community failures, life support, and potential safety hazards, and formed a cross-step action plan for one community and one classification in a timely manner. For communities with many work orders such as road ice and water pipe bursts, the water pipes should be re-bandaged and insulated in advance. At the same time, give full play to the real-time supervision role of the "one network unified management" platform, use hierarchical early warning to convey urgent problems, and remind relevant departments to deal with them quickly. With the help of the electronic files of the vulnerable groups in the community through the digital all-post communication, they will visit the elderly in a timely manner to care for the elderly in the community

Vulnerable groups such as people in difficulty, do a good job of arranging personnel on duty in extremely cold weather, ensure that all kinds of materials are stored in place, effectively improve the consciousness of personnel on duty, enhance their sense of responsibility, and be loyal to their duties and fulfill their duties.

12345 sent a letter of commendation, which turned out to be ......
12345 sent a letter of commendation, which turned out to be ......

The property company posted warm tips for cold protection and charging safety

The urban transportation center has also set up a grid inspector to cooperate with the street comprehensive administrative law enforcement team and the safety office of 50 people to carry out inspections on shops, shop signs, express delivery points, signs and signs, and road water in the area under its jurisdiction, so as to discover and deal with safety problems in a timely manner. Strengthen the linkage with district sanitation, municipal management and other departments, such as finding that the ice is frozen under the elevated Zhongshan North 2nd Road, and promptly contact the municipal administration, city appearance cleaning and laying straw.

In each community, the staff used community broadcasting, LED electronic displays, building WeChat groups, etc. to do a good job of coping with bad weather work tips, combined with the winter solstice festival sweeping and burning Xi customs, to remind the implementation of safety responsibilities. For some community facilities that have had low temperature failures, the staff will carefully repair them to ensure normal operation, and post warm tips for cold and frost prevention in the community, and arrange for the community management office to do a good job of 24-hour emergency maintenance measures, and smooth the emergency hotline to ensure the normal life of residents.

Source: Shanghai Hongkou