At 7:35 a.m., Ms. Zhu boarded the "Little Jade Bird" online bus from the Dongcheng subway station. On the way, she was full of praise for the "Little Jade Bird": "I made an appointment in advance to choose the boarding and boarding station, and just out of the subway, the 'Little Blue Bird' came soon, which is as convenient as online car-hailing, but cheaper, only a few yuan." ”
At 12 noon, Mr. Yao, who works near Xinghe City, and several colleagues took a ride on the "Little Blue Bird": "It's so convenient! You don't have to drive everywhere to find a parking space, and many people can take this online bus, and one more person only needs to add 1 yuan more." ”
At 6:23 p.m., Grandpa Wang, who lives in Dingfeng Shangjing, waved to him, and the small and agile "Little Blue Bird" came to him, "This car is very suitable for our elderly to ride, there is only one step, it is easy to get into the car, and the soft seat is also very comfortable." ”
The Dongcheng Central Area is the first operating area of the "Little Jade Bird" online car-hailing bus, which has been online for just over a month and has been well received by passengers. As of December 15, 2023, a total of 14,844 passengers have been served.
"Little Blue Bird" online bus
Short waiting times and quick arrival at the destination
As an upgraded brand of Dongguan Bus's "on-demand bus", the "Little Jade Bird" online bus promises that the waiting time will not exceed 10 minutes (except holidays, bad weather and morning and evening peaks, etc.), and if it exceeds 10 minutes (excluding 10 minutes), a ride coupon will be issued (you can enjoy a free ride within 10 days). Since its launch one month ago, the overall waiting time of the "Little Jade Bird" online bus in the Dongcheng Central Area has been about 6.8 minutes, about 6.6 minutes during peak hours, and about 7.1 minutes during peak hours. Citizens only need to choose the pick-up and drop-off station through their mobile phones, and they can quickly reach their destination without transferring, and online car-hailing buses are as convenient as online car-hailing.
Schematic diagram of the service of the "Little Jade Bird" online bus in the center of Dongcheng
Adjust while operating, and actively respond to passenger demands
Some passengers left a message in the background and asked: "Can you add New Century Haoyuan Station?" After research, Dongguan Bus immediately extended the service scope of "Little Jade Bird" to cover New Century Haoyuan Station. Some passengers also suggested setting up a pick-up point at Vanke City Golf Garden. After inspecting the actual road conditions and station conditions, Dongguan Bus added a stop at Vanke City Golf Garden Bus Station (near the end of Vanke City Golf Garden) on the auxiliary road of Huancheng East Road on December 2...... Every bit of optimization and improvement is inseparable from the suggestions and suggestions of the public.
As of December 15, 2023, the number of service stations has increased from 148 at the beginning of the launch to 153, fully responding to the travel needs of citizens. The service area of Dongcheng Central Area is the enclosed area of Dongcheng Middle Road, Guanzhang Road, Huancheng East Road and Yingbin Road, covering large business districts, residential quarters, creative parks, schools and leisure parks in Dongcheng Central Area, fully meeting the basic travel needs of citizens in the area.
Age-friendly models, more comfortable ride
"Little Jade Bird" online buses all use Dongguan bus's latest micro-buses for the elderly, the model adopts a low entrance, large space, flat floor, less step design, only one step, and is equipped with a special wheelchair area, under the door there is a hidden folding wheelchair pedal, which greatly facilitates the bus travel of the elderly and special groups.
In order to facilitate the elderly to take the bus, in addition to the regular "reservation travel", the "Little Jade Bird" online bus also has a "beckoning and stopping" operation mode, citizens wave at the bus stops along the way to take the bus, and after getting on the bus, they can make up the ticket according to the bus captain's guidance.
One-step steps and hidden wheelchair pedals
The "Little Jade Bird" online bus not only provides more travel options for citizens in the central area of Dongcheng, making short-distance travel more convenient in the area, but also helps to alleviate the traffic congestion problem near large supermarkets, schools and residential areas in the region. In the future, the "Little Jade Bird" online bus will continue to pay attention to the travel needs of citizens, constantly improve its own service system, and provide higher quality travel services for citizen passengers.
【Further Reading】
1. "Little Jade Bird" online bus ordering guide
(1) The price of the "Little Jade Bird" online bus is 3 yuan/person in the area (1 more person in each order only needs to increase 1 yuan), and 5 yuan/person outside the area (1 more person in each order only needs to increase by 1 yuan).
(2) Passengers can place orders through the WeChat public account of "Dongguan Bus" - menu bar "Characteristic Bus" - "Little Blue Bird".
(3) Operating hours on weekdays: 7:00-21:00, and "night service" operating hours during weekends and holidays: 7:00-22:30.
For more information on how to make an appointment, please watch the order guide video.
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2. "Little Blue Bird" online bus riding strategy
(1) The pick-up and drop-off stops of the "Little Jade Bird" online bus can be viewed on the map on the order page, you can drag the map to select the pick-up and drop-off stops, or you can enter the location information such as the name of the community, and select the nearest pick-up and drop-off station to make an appointment. Passengers are advised to choose a station that is in the same direction as the one to place an order and avoid the vehicle going to the opposite station.
(2) Before the passenger places an order, the passenger cannot check the location of the bus, and after the order is placed, the passenger can check the real-time location of the bus. If you are waiting at the virtual station, there may be a certain deviation in the positioning of the vehicle due to the influence of the signal, and passengers can wave when they see the reserved vehicle.
(3) Due to the large number of orders received during peak hours and the relatively long waiting time, it is recommended that the public wait patiently or travel off-peak.
(4) If the passenger finds that there are many current orders on the bus and the location of the vehicle is far away, it is recommended to try to cancel the order and place a new order or choose other travel modes such as regular buses if they are in a hurry.
(5) If multiple people travel, the same order is more discounted.
(6) If you encounter problems or have comments and suggestions, you can reflect the situation in the WeChat line Guanjia Group or call 0769-960163.
"Little Blue Bird" online bus survey questionnaire
Southern + reporter Ou Yaqin
Image source: Dongguan Bus
【Author】 Ou Yaqin
[Source] Southern Press Media Group Southern + client