This case really happened, it is by no means fabricated, it transmits positive energy, and it is a legal person.
This is a shocking event! A well-known actor, in front of an Apple store, smashed his iPhone 13 Pro Max in public, announcing that he would have severed relations with Apple from now on!
Why did he do this? And how did Apple respond? What secrets are hidden behind this matter? Let's uncover the truth together!
Background of the event: A mobile phone
Liu Jin, you may not be familiar with this name, but you must have seen the movie "Charlotte Troubles" starring him, in which he played Qiuya's husband and left a deep impression on the audience.
He is a powerful and popular actor, and he is also a person who cherishes his mobile phone. He once posted his iPhone 13 Pro Max on Weibo, expressing great satisfaction with the performance and appearance of this phone.
However, on the morning of September 5, 2023, his mobile phone suddenly went black and could not be turned on. He quickly took the mobile phone to Apple's Xidan Joy City store in Beijing for Apple engineers to test.
As a result, I was told that there was a problem with the mobile phone motherboard and needed to be returned to the factory for repair, and it cost 4400 yuan! Liu Jin felt that it was very unreasonable, after all, his mobile phone has only been used for more than a year, and it was purchased in an authorized Apple store. After negotiating with Apple, the other party promised free repairs.
Incident escalation: Apple repented and charged 6960 yuan
Liu Jin thought that this was the case, but on September 13, he received an English email from Apple. The content of the email surprised him! It turned out that after Apple factory testing, his mobile phone had been modified by a third party without authorization, so he needed to pay a maintenance fee of 6960 yuan!
Liu Jin was so angry that he firmly denied that his mobile phone had been modified in any way and was willing to bear legal responsibility. He believes that this is Apple's deliberate fault finding fault and bullying consumers.
Climax: Liu Jin angrily slammed his iPhone in front of an Apple store
Liu Jin could not stand Apple's domineering and arrogance, and decided to express his dissatisfaction with actions. On September 17, he posted a video on Weibo, in which he held his iPhone 13 Pro Max and fell several times in front of an Apple store.
After each fall, he would say, "Never buy anything from Apple again!" At the end of the video, he said: "Apple is far ahead on the road of domineering, arrogant and unreasonable!" ”
After the video was released, it sparked heated discussions among netizens, some supported his approach, and some questioned his motives.
Follow-up to the incident: Apple will respond to feedback, and a professional team will investigate
On September 18, Liu Jin issued a fact sheet on the incident, detailing the purchase time and failure of his mobile phone. He stressed that his phone was purchased from an Apple store and has never been modified, and he is willing to be held legally responsible.
In response, the staff of Apple stores responded that they would record feedback on the matter, and a professional team would investigate. "My side will collect the backstage and ask the manager to investigate such a situation, and we have a special team responsible for such a work." The staff said.
Netizen comment: Apple is too arrogant, Liu Jin is too spineless
This incident caused an uproar on the Internet, and many netizens expressed sympathy and support for Liu Jin. They believe that Apple is too arrogant, does not respect the rights and interests of consumers, and has an irresponsible attitude that is unacceptable.
They praised Liu Jin for being too spineless and daring to protest Apple's injustice with actions. Here are some comments from netizens:
"Liu Jin is the hero in my heart! He expressed the voice of all our Apple users in his own way! Apple is so overbearing, no matter who you are, as long as you buy their products, you have to be at their mercy! I will also follow Liu Jin to boycott Apple! ”
"I think Liu Jin did the right thing! Apple is an unscrupulous business that only knows how to make money, not services. Their product quality is getting worse and worse, the price is getting higher and higher, and there are always various problems. They don't care about the feelings of consumers, only their own interests. I support Liu Jin and hope that more people can stand up as bravely as him! ”
"Liu Jin is really awesome! He dares to do what he wants, and is not afraid of Apple's threats and retaliation. He proved his innocence and justice with evidence. He fought not only for his own rights, but also for the dignity of us ordinary consumers. I admire him, I admire him! ”
Event analysis: Why is Apple so arrogant? Why is Liu Jin so angry?
This matter seems to be an ordinary consumer dispute, but it actually involves a deeper question: Why is Apple so arrogant? Why is Liu Jin so angry? We can analyze from the following aspects:
As a world-renowned technology company, Apple has a strong brand influence and market share. It is known for its innovation and high-end and has attracted countless loyal fans and users.
However, behind the success, there are also some hidden problems. Apple has not shown enough sincerity and respect in handling consumer complaints and rights protection. It often shirks responsibility for various reasons, refusing to return or exchange goods or free repairs. It has even been exposed to scandals that deliberately reduce the performance of old mobile phones, forcing users to upgrade new ones.
These practices have seriously damaged Apple's image and greatly reduced consumers' trust and loyalty to Apple. Apple's arrogance, stemming from its self-confidence and superiority, can also lead to its decline and loss of market.
As an actor, Liu Jin attaches great importance to his image and reputation. He bought an iPhone 13 Pro Max in the hope of enjoying Apple's high quality and service.
However, his phone had a serious failure, and instead of giving him a reasonable solution, Apple demanded that he pay a high repair fee for spurious reasons. This made him feel greatly unfair and disrespectful, and also touched his dignity and self-esteem.
He decided to express his anger and protest in an extreme way, but also to attract the attention of society and public opinion to fight for the rights of himself and other consumers.
Conclusion of the incident: Apple needs to reflect, Liu Jin needs to calm down
Although a few days have passed since the incident, it still sparked heated discussions on the Internet. Many people are watching whether Apple will give a reasonable response and whether Liu Jin will get a satisfactory result. We believe that this incident is a wake-up call and lesson for both Apple and Liu Jin.
For Apple, it needs to reflect on its approach to consumer issues. It can no longer think that it is irreplaceable and can treat the needs and rights of consumers at will.
It should pay more attention to the voice and satisfaction of consumers, and provide better and more intimate services. It should admit its mistake and give Liu Jin a reasonable compensation and apology.
Only in this way can it win back the trust and loyalty of consumers and maintain its leading position in the market.
For Liu Jin, he needs to calm down and protect his rights and interests in a more rational and legal way. Although he attracted everyone's attention by dropping his mobile phone, it may also bring some negative effects to himself.
He may be sued by Apple for infringement or damage to property, or he may be questioned by public opinion as hype or waste. He should solve the problem through legal means, while also taking care to protect his image and reputation.
In short, this incident is a case worth pondering and learning. It tells us to protect our rights and interests when consuming, but also to abide by the rules of the law; Respect the needs of consumers when doing business, but also maintain integrity and responsibility. Only in this way can we achieve benign interaction and win-win development between consumers and enterprises.