A Mr. Zhi reported that his old Huawei mobile phone was sent for repair, the cost was a little high, under the sales recommendation, he bought a new Huawei mobile phone, but not long after walking out of the store, he found that this was not the Huawei mobile phone he imagined.
【1818 GoldenEye】Thought it was a "Huawei phone", but it was actually "TD M40"
: On February 23, I went to the store to repair this mobile phone, and the repair price of this mobile phone at that time was 1600 yuan, because I felt too high, and then I said to buy another Huawei mobile phone, and then the sale recommended a Huawei smart phone to me.
Mr. Zhi's old Huawei mobile phone was used for four or five years, and he said that at that time, he thought it was not cost-effective to repair it, and it was better to buy a new one. On February 25, he came to the official authorized customer service center of Huawei on Jianghan Road in Binjiang in Hangzhou again and bought a new mobile phone for 3298 yuan. Mr. Zhi said that it was not far out of the store, and he found that it was not quite right.
: Huawei has a setting, about the mobile phone, in this location click twice, there is a developer, only to find that Dimensity 1000+, and Huawei's real mobile phone does not have Dimensity.
Mr. Zhi said that he found out that the mobile phone model was TD Tech's M40, not the Huawei mobile phone he thought.
: The appearance of this phone is exactly the same as that of Huawei mobile phones, almost invisible.
: What about the outer packaging?
: This is my carelessness. Because I didn't expect that they would sell this copycat version in the store, I immediately went to the store to find them, one is to return, the other is to change to Huawei mobile phones.
: This is your request, what does he say?
: They said that if you open it, you can't change it, you can't return it.
The reporter accompanied Mr. Zhi to the store, hoping to understand the situation at that time.
: Sorry, you don't want to shoot, take it down, if not, I will directly call the police to deal with it, we refuse to answer any questions here.
The clerk did not disclose any information. However, the reporter remembered that in late February, when Ms. Chen in Hangzhou bought a mobile phone, she also encountered the problems of Huawei mobile phone, Huawei smart mobile phone, and TD bridge mobile phone. At the time, these parties said that it was.
: The TD Bridge you are talking about is Huawei's smart phone, which adopts Huawei's ID setting and quality control standards, as well as Hongmont nature.
: Does it belong to Huawei?
: It's such a lady, its words belong to Huawei's smart phone.
: TD Tech's brand mobile phone is a smart mobile phone belonging to Huawei, which is not a Huawei brand and is a TD Tech's brand.
: Then when it is sold offline, the sales will clearly say, this is not a Huawei mobile phone?
: This is not very clear, but under normal circumstances, sales will make it clear that this is Huawei's smart product.
As for what is "Huawei Smart Selection", the customer service of Huawei's official flagship store operated by Jingdong replied at the time: "Huawei Smart Select products are products jointly created by Huawei and third-party manufacturers. The 'Huawei Smart' logo and third-party brand logos will be affixed. The reporter also conveyed these statements to Mr. Zhi. He later reported that the Huawei's official authorized customer service center had promised to give him a new Huawei mobile phone.