laitimes

The enclave serves Tusken Xinjiang boy Yaxi

author:International Airport Information Network

As an airport ground service worker, I have to guarantee a lot of inbound and outbound flights every day. Although the civil aviation passenger market is currently in the off-season, the number of passengers at Diwopu International Airport in Urumqi, Xinjiang, has not declined, and about 40% of them are ethnic minority passengers in this multi-ethnic area, and most of them are unable to communicate fluently in Mandarin, which is even more difficult to handle various procedures.

In the Xinjiang branch of the airfield service, there is such an enthusiastic Kazakh boy - Tasken, whenever there are ethnic minority passengers who have difficulty communicating at the check-in counter or information desk, he always appears at the scene at the first time to assist colleagues in handling business for passengers.

Tusken helps travelers with their questions

In order to better serve passengers, Tusken took the initiative to sacrifice his personal rest time to teach other colleagues to learn Uyghur and Kazakh. In order to facilitate everyone's memory, he used pinyin to mark the pronunciation one by one for everyone, and after learning, let everyone practice dialogue with each other. Tusken's passionate and meticulous dedication infects every colleague around him. After learning the basic daily language, everyone can also be more confident in the face of ethnic minority passengers who have difficulty communicating before.

The enthusiastic Tajs taught colleagues to learn minority languages

During the large-scale delay of the flight in mid-November, after ensuring all the stranded passengers in the terminal, Tusken and his colleagues, who were already exhausted, still worked up a hundred points to sort out the data of the scheduled flight delay hotel, meals, ground transportation and other data on the day, and made a handover account for the shift to be taken over the next day.

In the big family of the Xinjiang Branch of Aerospace Ground Service, there are many outstanding young people like Tusken, who are professionally strong, talented, and have language advantages, and they serve the people of all ethnic groups in Xinjiang well in various ground service posts