Apple products Jingdong self-operated flagship store! Hearing this name, consumers must be extremely assured to buy products in such stores, firstly, Apple's influence as a world brand, and secondly, it is JD.com's own flagship store. But does it really reassure all consumers?
On September 28, 2022, I spent 9459 yuan on an Apple notebook (Apple MacBook Air 13.6) at the self-operated flagship store of Apple product JD.com, because I often travel and the enterprise online banking login is inconvenient.
On February 17, 2023, I needed to use a corporate account due to work reasons, so I used an Apple notebook, and then the bank security system prompted that the current device is a jailbroken machine, which is a security risk!
At that moment, I used JD.com for 9 years, I couldn't believe this fact, I repeatedly connected and logged in several times, and then prompted my screen, all the time - the current device is a jailbroken machine, there are security risks! So I immediately applied for an after-sales test.
After passing the testing engineer assigned by Jingdong on February 21, 2023, Jingdong sent the Apple notebook to the manufacturer on the 23rd, and the test was completed on March 3, and the customer service called to replace it for me.
Here, I want to ask, if I am not the person in charge of the company and I am not responsible for the company's corporate account, will I not find the problem of Apple products Jingdong self-operated flagship store jailbreak machine as a brand new machine for sale? So how much does Apple notebook sell in China? As a matter of common sense, I have every reason to suspect that there are many deceived Chinese consumers who have not discovered whether their machines have jailbroken problems.
What surprised me the most was that JD.com said that the jailbreak machine was also within the quality range of goods. The answer to me is a new treatment! As one of the people in charge of controlling the company's account, "this machine is a jailbroken machine" is not only a reminder, but also affects the normal operation of the company's business!
Up to now, JD.com still insists that the jailbreak machine is not a counterfeit sale, but a quality problem. It is hoped that the relevant departments will conduct in-depth investigations, deal with it seriously, protect the legitimate rights and interests of Chinese consumers, and not let consumers "dare" to consume!