Reason for purchase
Recently, I wanted to buy a purifier to remove formaldehyde, and I chose Xiaomi in the 352 and Xiaomi air purifier Ultra, because the home is a Xiaomi family bucket.
Just saw that Pinduoduo tens of billions of subsidies have, hundreds of dollars cheaper than the official, and the mobile phone bought by the previous tens of billions of subsidies did not overturn, so I did not hesitate to place an order.
Exterior display
When the courier was first delivered, the outer packaging was dirty.
The box appears extensively damaged.
There was only one left on the left and right of the clip, and I felt like it was going to overturn.
You can see that the packaging film here is wrinkled, and there is a lot of dust on it, which is generally not the case with new machines.
The packaging below is also very sloppy.
Sure enough, I was sure it must have overturned, and this screen was covered with fingerprints when I first took it out.
I pulled it out and looked at it.
Then, in order to determine whether it was really a second mobile phone in the end, I went to JD.com to look at other people's posting records.
Really! This is a second-hand phone, and there are many differences from the new phone. Below is the picture of the new machine I found on JD.com.
There is a yellow warning paper on top here. I don't have this machine. And the screen here is filmed.
There are some adhesive tapes around the machine, and the one I bought is also missing.
Feel of use
The appearance of the real thing is still good, but the silver components below have a somewhat plastic feel. I just turned on the power and looked at it, and the filter element was 100%. However, I also learned that although he is this electronic tag technology, which can automatically identify the life of the filter element, there are many ways to modify the life of this tag in the later stage.
Therefore, it cannot be regarded as a certificate for a new machine.
So I immediately asked customer service and applied for after-sales.
In the after-sales application, the seller here is still quibbling, saying that it is a brand new original out of the warehouse. I'm really afraid that I won't give me back
The freight of this good evening piece is really not cheap, more than 90 yuan need to be paid by consumers in advance.
The whole return process is relatively smooth. Although it is the seller's responsibility, Pinduoduo does not have an option for the seller to bear the return freight, that is, no matter who is responsible, the buyer needs to bear the return freight first, and then contact customer service later to replenish the freight.
summary
On the 2nd day of receiving the goods, the seller returned the money to me, and there was no later rip-off, it is estimated that he also understood what was going on in his heart, and then the freight was returned to the balance of Pinduoduo after contacting the official customer service of Pinduoduo.
This is the first time I have overturned in tens of billions of subsidies, in short, after buying things in Pinduoduo, you still have to keep an eye on it, for large and valuable goods, it is best to shoot unpacking records and the like, so as not to cause rip-offs in the later stage.
The whole after-sales process is still relatively satisfactory, especially for the official customer service attitude of Pinduoduo, it is worth affirming, and good communication has been maintained throughout the after-sales process.
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