Recently, brand consultancy Chnbrand released the 2022 China Customer Satisfaction Index ranking list.
From the list, we can see that in addition to Samsung Apple, the others are domestic mobile phone brands. Apple ranked first on the list with a satisfaction index of 86.2 points,
It can be seen that Apple's global brand influence and the actual use experience of mobile phones are indeed superior, and the fluency of A series processors and iOS systems is still no one can compete with all mobile phone brands at present.
The domestic mobile phone brand Zhonghua on the list ranked second in the list with a satisfaction index of 85.5 points, and ranked first among domestic brands.
Although Huawei's sales of mobile phones have shown a downward trend in recent years for well-known reasons, thanks to the self-developed system Hongmeng OS system, which effectively solved the previous Management Methods of Android fragmentation, improved the overall stability and fluency of mobile phones, and Huawei mobile phones are among all domestic mobile phone brands.
The brand with the highest degree of localization of mobile phone manufacturing. All of this is due to Huawei's continuous investment in self-research, which has created Huawei mobile phones Under the premise of the current situation, user satisfaction still ranks first in domestic mobile phones.
Xiaomi ranked third in the overall list with a satisfaction index of 83.1 points, and with the continuous investment and research and development of mobile phones in these years,
Some scientific and technological achievements can already be commercialized, such as the recently released Xiaomi 12S UItra equipped with the self-developed surging P1 charging chip and the surging G1 battery management chip, which can realize the closed-loop management of charge and discharge. And its own MIUI13 as the earliest batch of android-based native system deep customization of the system UI, has been very perfect, and MIUI13 on the small features are very many, playability is very high.
In this list, Samsung ranks last, as the mobile phone brand with the top global shipments,
Samsung mobile phone currently in the domestic market share is getting lower and lower, in the mobile phone more and more cost-effective today, Samsung mobile phone and domestic mobile phone with the same configuration, the price is several thousand yuan more expensive than the domestic mobile phone, and after the release of the new machine, about two months the official website will drop thousands of yuan, which makes many users dare not buy Samsung mobile phones, afraid of being cut leeks. Due to the above reasons, the share of Samsung mobile phones in the domestic market is getting smaller and smaller, and customer satisfaction will decline.
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