I believe that most customers have such an experience, to the restaurant want to enjoy the food, but helpless too many people have to queue for a long time; Queuing up for equal numbers at checkout, poor service, cumbersome checkout, etc., directly affect the user's experience.
More and more consumers are accustomed to meeting their various requirements for catering through online channels, at the same time, a new generation of consumers are paying more and more attention to the efficiency and experience of the whole process of catering. So that new technologies and new experiences will eventually become the focus of the next development of the catering industry. AliExp is committed to creating a smart institutional meal integrated solution service platform, located in Hefei, the capital of Anhui Province, one of the four major science and education cities in the country, which has the brand of "Zhishitong", and is a high-tech enterprise integrating software and hardware product design, research and development, sales, installation and technical services.
The intelligent restaurant system uses the software's fully automatic information technology to realize the entire process from meal to management; Complete computer management of order menus and synchronize the front-end cashier to print order menus with each kitchen; Menu operation backend manager query can be implemented without menu; Warehouse inventory management, etc.
The ordering system can effectively manage, archive and reference customer information and eliminate the phenomenon of "lost orders" and "running orders" in restaurants. Help restaurants automate management and streamline restaurants using the powerful data processing and process optimization capabilities of computers. Workflows, reduce waste and human management omissions, re-optimize enterprise resource allocation, and minimize operational costs.
In addition to supporting common standalone and LAN applications, the robust ordering system supports remote networking of headquarters/branch office multi-tier architectures. It should be applied to branches. The POS system is used to implement functions such as front-end sales checkout, immediate printing of sales receipts, sales day settlement, reporting sales data, and receiving new dish information.
The reason why smart dining tables will replace the traditional catering industry is that compared with the traditional catering industry, smart dining tables have the following advantages:
First, the environmental hygiene, food safety, convenient service and dining speed of the smart dining table are obviously better than that of traditional restaurants
In the context of the continuous development of society and the continuous improvement of people's dining needs, the development of the traditional catering industry is very lagging behind, and the pain points and drawbacks of its traditional model are becoming more and more apparent. From the dining environment to the infrastructure to the operation management, it is difficult to significantly improve the service level.
The smart dining table can solve the shortcomings of the traditional catering industry, the environment is cleaner and elegant, the service is more convenient, the food safety can be guaranteed, and the dining speed is greatly improved.
In addition, the visual settlement desk can automatically identify the dishes, complete the self-service settlement, and the user brushes his face to pay, and the whole dining process is very simple and convenient.
Food safety traceability technology is one of the important scientific and technological means of intelligent dining tables, and it is also a key link in automated catering. This technology can bind dishes with single numbers and user accounts, so that managers can accurately control the processing time of each dish and each link, and each dish can be traced back to the corresponding processing personnel.
Through this digital management mode of the smart food table, every link of the dish from ordering to processing to production can be recorded by the system. The dishes brought to the table can be traced back to the whole process, which can not only ensure food safety, but also make the management of the kitchen more clear and transparent.
Second, cost savings
The intelligent dining table system realizes payment methods such as dining card swipe, face automatic recognition, and code scanning. How much to eat and how much to take, everyone basically does not have leftovers, "plate light" makes the meal waste reduced by 90%, the cost of food procurement reduced by 30%, which is the actual effect of the use of intelligent dining table system in the canteen of enterprises and institutions.
When the diner takes the plate, the face recognition device will automatically identify the diner information and bind it to the plate, as long as the plate is placed in the corresponding take-off location, the screen in front of it will display the name of the diner, the price of the dish and other information.
For each time a certain number of dishes are taken, the system will accurately identify the dishes and prices. Each time the plate is moved, the system automatically completes a settlement and deducts the corresponding meal fee from the diner's account.
For example, a company canteen usually has 500 people to eat, and previously needed 6 meal workers, and the average daily cost of food procurement is 5,000 yuan. After using the intelligent dining table system, the restaurant can not only save 300,000 yuan in labor costs a year, but also obtain business data, dish sales rankings, new customer data and other information through the system, so as to purchase materials on demand, minimize the waste of ingredients in the processing link, and now reduce the daily food procurement cost by 30% compared with before.
Third, monitor the back kitchen, real-time view of the dynamics
In the back kitchen of the canteen, the high-definition infrared camera monitors all the actions of the canteen back kitchen in real time, and the canteen management personnel or other personnel with authority can clearly see the operation of each area of the canteen back kitchen through the mobile terminal, view the dynamics of raw material cleaning, cutting, cooking, tableware disinfection and other links in real time, and control the high-risk links.
Fourth, the management of raw materials, the formation of scientific procurement needs
In the traditional canteen management, the canteen kitchen staff is easy to have problems such as unclear inventory, excessive or insufficient procurement, manual estimation and procurement, etc., using the smart canteen invoicing and inventory system, it can assist the management personnel to form scientific procurement needs according to the amount of orders or daily meals, the number of dishes sold, etc., and at the same time upload the information such as material and ingredient traceability, warehousing, inventory and so on to the system, so that the canteen operator can manage the canteen more efficiently and conveniently.
Statistics show that there are nearly 670 million group meal audiences in the country, of which 260 million are students alone, and the market size is huge. As an indispensable part of people's dining, restaurants are not only closely related to people's lives, but also closely related to the development of all walks of life.
It can be seen that the intelligent dining table, which represents the future development trend of the catering industry, has great development potential, and relevant experts predict that the market size of the mainland smart dining table in the future can reach the level of 100 billion.
epilogue
In short, the smart catering table represents the development direction of the future catering industry, which is the inevitable result of catering automation under the trend of intelligent society, and the replacement of the traditional catering industry by the intelligent catering table is also the general trend of the future. In this case, traditional catering enterprises should recognize the situation, accelerate the pace of transformation and upgrading, and join the ranks of smart catering as soon as possible to share the results brought about by scientific and technological innovation.