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Mr. Li reflected to the column of "Zhou Gong Xie Che" on this station:
October 9, 2019,
Bought an E300L sedan at a Mercedes-Benz 4S store in Nanjing.
Less than a year,
There is a problem of brake shaking.
According to the owner:
One foot on the brakes,
Even the steering wheel will shake.
The 4S shop passed the inspection and found that there was a problem with the brake disc of the vehicle - the brake disc of the left and right front wheels was deformed! After communicating with the manufacturer, the 4S store replaced the brake disc for Mr. Li for free, but he never expected that in less than a year, the same problem would reappear.
4S shop after inspection found that it is still the brake disc deformed, continue to drive will affect the safety of driving, it is recommended to replace, but this time the shop to help the owner of the claim procedures was returned by the manufacturer, the reason is: after the warranty period!
Do Mercedes-Benz brake discs have a warranty period?
The reporter called the Mercedes-Benz manufacturer 400 customer service telephone, and the reply was that Mercedes-Benz did not give a specific warranty period for the brake disc parts.
What Mr. Li does not understand is that the brake pads are easy to wear parts, but the brake discs are not, his car has not had an accident, the second has not been violent driving, hundreds of thousands of cars, the brake discs have been deformed twice in two years, is this a normal phenomenon?! If there is no clear brake disc warranty period, Mercedes-Benz's vehicle warranty is three years unlimited kilometers, Mercedes-Benz manufacturers, why don't you lose?
There is no specific warranty provision, how to determine the liability?
Lawyer Cao Yu of Jiangsu Fade Dongheng Law Firm
According to the provisions on the liability for the repair and replacement of household automobile products, if there is no agreement, it will be carried out within the time limit prescribed by law. And the operator shall not reduce the quality obligation and the three guarantee responsibilities.
About the follow-up progress of the abnormal deformation of the Mercedes-Benz brake disc,
Nanjing Traffic Radio "Zhou Gong Xie Car" column
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