In the face of the complex and severe epidemic situation, the Shanghai Eye Disease Prevention and Control Center (Shanghai Eye Hospital) has made every effort to open outpatient clinics to ensure that all treatments and surgeries are uninterrupted, and 24-hour consultation telephones are unblocked, and strive to meet the medical needs of the people under the epidemic.
Picture: Shanghai Eye Disease Prevention and Control Center fully open outpatient clinics Interview subjects (the same below)
"Embroidery skills" to solve the suffering of patients with eye diseases
Recently, the hospital has fully opened expert outpatient clinics on the basis of ordinary outpatient clinics. Tong Xiaowei, chief physician of the Department of Ophthalmology of Hongqiao Campus, on the first day of the opening of the expert clinic, has arranged intravitreal drug injection treatment for patients with macular degeneration, retinal vein obstruction, and macular edema and eye disease at the first time to solve the patient's "pain of eye disease".
"Intraglomerular injection therapy is a 'needle' technique commonly used in modern ophthalmology to deliver drugs directly into the eye. Although there are only a few seconds of surgery, the requirements for surgical personnel, environment, etc. are high, just like embroidery skills, sloppy! Especially under the epidemic situation, we must consider it carefully and meticulously! Dr. Tong said.
The oldest of several patients treated with injections was Uncle Li, 72, who had previously suffered from wet macular degeneration, which caused heavy bleeding in the macular area. The eye disease during the epidemic has left him a little helpless. Knowing that the hospital has a specialist clinic, the old man was overjoyed and asked his family to help make an online appointment and successfully completed the treatment.
Pictured: Doctors are doing their best to relieve the suffering of patients with eye diseases
Keep the "Shanghai" bright, the deadline surgery does not stop swinging
In order to meet the surgical needs of patients during the epidemic, the hospital has formulated surgical procedures according to relevant requirements to achieve one person, one policy, and ensure the safe and orderly operation of surgery.
Sun Tao, vice president of the Hongqiao Road Campus, successfully performed surgical treatment for a patient with recurrent refractory retinal detachment on April 10, the most severe epidemic situation in the city, he said: "For patients with recurrent retinal detachment, it is necessary to seize the time for treatment, missing the surgical time window, which will not only increase the difficulty of surgery, but also is not conducive to the patient's postoperative visual function rehabilitation!"
Similarly, a 70-year-old man who was sealed at home, the patient was highly myopic in both eyes, because of the macular crack in the right eye, resulting in retinal detachment, learned that the hospital had surgery, and the elderly rushed to the hospital for medical treatment. Under the premise of ensuring the safety of epidemic prevention and control, Dr. Tong Xiaowei performed minimally invasive vitreous excision surgery for the patient, and the retina was successfully reset during the operation.
Pictured: The hospital has one policy for the patient
"24 hours to answer the phone", the grandmother choked up thanks for the rescue
In order to ensure that the public seeks medical treatment in a timely manner, the hospital telephone switchboard is "uninterrupted" for 24 hours, and the telephone guides patients to use the Internet for medical treatment, online dispensing, online follow-up and other processes, formulates "eye prevention and answering 'standardization'", and also improves various unexpected situations that may be encountered.
Recently, the Kangding campus received a helpline from an 80-year-old grandmother, who could not replace the corneal bandage mirror on time due to the epidemic control management, and the eyes were tingling, secretions, and tears. The staff who answered the phone patiently relieved after understanding the situation, told the elderly not to worry, and guided how to come to the hospital according to their actual situation, and contacted the relevant departments of the hospital to understand the reserve of bandage mirrors.
After consultation with the Medical and Nursing Science Education Office, optometry center, ophthalmology, and optics department, the relevant materials were quickly allocated, and when the elderly came to the hospital, Zou Yuelan, deputy chief physician, had already made preparations for receiving treatment and quickly replaced the elderly. The old man at the scene of the treatment was moved to tears, choked and said: "Thanks to your telephone guidance, I can come here for timely treatment, and you also sent someone to accompany me to register for medical treatment, thank you so much!" "In the process of waiting for the street vehicle to pick up the elderly, it is close to the evening, and the hospital also delivered a canteen dinner for the elderly.
Gao Wei, secretary of the party committee and executive director of the hospital, said that during the epidemic period, many home patients had "emergency" vision, but the hospital's medical work could not be interrupted. At present, the hospital is doing a good job in epidemic prevention and control on the one hand, and daily medical development on the other, and the two hospitals open ordinary outpatient clinics and expert outpatient clinics at the same time to ensure the normal operation of various treatments and surgeries during the epidemic period, and constantly improve the processes of Internet hospital treatment, online follow-up, online dispensing, etc., to ensure the medical needs of all kinds of people.
Xinmin Evening News reporter Zuo Yan