Qualification refers to the sum of the knowledge, experience, skills and qualities that must be possessed by incumbents at a certain level in certain types of positions.
The qualification management system is composed of three major systems, which are: the qualification standard system, the qualification evaluation and the application system.
thereinto:
(1) The qualification standard system refers to the knowledge experience, skills and quality standards that should be borne by each category in the future by systematically classifying and stratifying the nature of the work of the post, and determining the responsibilities of each category in the future on the basis of the analysis of the company's future development strategy.
(2) The qualification evaluation system is an assessment method, assessment point and corresponding system that can effectively evaluate the knowledge and experience, skills and quality status corresponding to each person's category and grade.
(3) The application system of job qualification refers to the application of job qualification standards and evaluation results and recruitment, salary, training, post setting, performance management, selection and other fields, the purpose of which is to guide the company to recruit the right personnel, motivate and help in-service employees to quickly improve their skills, and according to the skills of employees to give returns and determine the general term of the position management system.
The real purpose of the qualification management system is to systematically build and develop the capabilities of employees, and the abilities of such employees will ultimately be reflected in the core competitiveness of the company. The essence of the operation of the enterprise is to operate customers and operating employees, only better management of their own employees can manage their own customers, the operation of customers is ultimately achieved through employees. The purpose of the qualification system is to develop and manage the capabilities of employees. How does the qualification management system build and develop the capabilities of employees?
Human Resources Experts - Huaheng Zhixin Consultant Team recommends that you pay attention to the following aspects in the process of establishing the qualification system.
First of all, pay attention to the relationship between the competency quality model and the management of job qualifications. Many people think that the iceberg model is divided into two parts, the part of the iceberg exposed to the water is called qualification management, and the part below the water surface is called competence. In fact, this view is wrong. Domestic research on the management of job qualifications is still in its infancy, and there are relatively few reference books in this regard, and it is difficult to form a unified model. Based on profound theoretical research and practical experience, Huaheng Zhixin analysts believe that the qualification management and competency quality model are the relationship between inclusion and inclusion. That is, the qualification criteria include knowledge and skills, quality, behavior, contribution, etc., and the quality model is a very important part of it.
Second, pay attention to the uniform coordination of various departments in the process of establishing job qualification standards. In the process of establishing the qualification management, each department needs to cooperate with the human resources department to formulate the qualification standard, so that the standard is consistent and the same measurement standard. Some companies vary greatly in the characterization of the qualification standards of the qualification standards of the posts between different departments of the qualification standards, and there is also a problem of different standards between the branches, and the same position of this branch is "fixed" the qualification standard, and the branch is "fixed" the qualification standard, so that there is a situation of confusion in the qualification standard.
Finally, confirm the implementation of the qualification standards. Most companies have spent a lot of effort to establish a set of qualification management systems only as a basis for recruiting employees, so the role of qualification management is greatly reduced. Qualification management can not only be used in recruitment, but also in training, assessment, salary, career planning and other fields can play a great role. Qualification management can revitalize the management of the entire enterprise, and it is regarded by Ren Zhengfei as one of Huawei's three major successful changes in the past decade. It can be seen that its significance is great.
So how should we really effectively implement the qualification system?
Based on the experience of engaging in human resources consulting services for many years, Huaheng Zhixin analysts recommend that you focus on monitoring the following key points:
First, the qualification standard design process control. In the project design stage, the design of the qualification standard must be in line with the actual situation of the customer, the description of the standard is not easy to be overly general, it should be operable, so how to ensure that the qualification standard is operable? First of all, in the process and the customer to jointly design the qualification standards, and then when the first draft of the qualification standards is produced, we must organize the backbone personnel related to each business to carefully read and understand, further refine the first draft of the qualification standards, ensure that the customer's personnel have no deviation in their understanding of the qualification standards, and also make the qualification standards evaluable.
2. Implement the control of preparatory work. After the qualification standards are determined, it is necessary to start to prepare for implementation, at this time, we must first formulate a detailed implementation plan, including the implementation plan (including the training and learning of the qualification standards, etc.), the organization and responsibilities of the scoring, the scoring standards, the scoring methods, the handling of disputes, the certification of the question bank and the production of some related scoring templates, the template is preferably better operable. These preparations are done in advance to facilitate the later work.
3. Qualifications are controlled for the first time. The first time the customer's qualification certification is in place, often feel the stones to cross the river, then it is inevitable that there will be places that are not in place, in general, we recommend doing a Review after half a year, re-examining the situation of the first time in place, and making necessary adjustments. The principle of the first in-place is that it is low or not high, that is to say, if an employee, his supervisor believes that his ability has reached the level of level 3 of the qualification standard, then it is necessary to see whether he has the requirements of the previous level of qualification standards, so the first time in place should be rated as level 2, which not only reserves a longer channel for the future development of the employee, but also avoids the employee's expectations being too high, bringing some negative effects. The first time in place, the supervisor mainly provides in-place advice, and the certification team of the relevant professional determines the final in-place rating through discussion, and then the supervisor communicates with the employee in place alone, and the employee prepares the corresponding defense materials according to the in-place rating.
Fourth, the process control of vocational qualification certification. Before the start of the certification, the judges need to be trained intensively, and the content of the training is mainly the principles of certification evaluation, the process and responsibilities of certification evaluation, the allocation of time, and the instructions for the use of evaluation templates. Generally speaking, each person's certification time is 1.5 hours, the first half of the hour is self-stated by the respondent, and then the certification panel judges spend about 1 hour to ask questions and score. In addition, the judges of the certification team need to have a deep understanding of the qualification criteria before certification, prepare some relevant questions, and refer to the assessment question bank we provide. During the certification evaluation process, the judges can dig deeper according to the respondent's answers in order to find a deeper picture.
I think that through the control of the above key elements, we can smoothly ensure the implementation of the qualification system, of course, but also use scientific and effective project management methods to manage the overall situation of the project, in order to ensure the ultimate success of the project.
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