China Morning Post Shanxi, April 8 (Fu Sanzhong reporter / Guan Xiaoyun) In the minds of many people, listed companies are often covered with a veil of mystery. There are many departments, the business is well-organized, the management is harsh, the hierarchy is strict, the hard work is hard, the people are estranged... Behind these imaginations, it may just cover up the truth of listed companies. There is such a listed company with a market value of more than 10 billion, its management is different, which will make people who enter the company for the first time feel bright, and will also make the old employees who have stayed for more than ten years reminisce.
We can't help but ask in our hearts: What does it really depend on? Let's walk into Zhendong Health Industry Group, talk to Li Yanyan, director of Shanxi Zhendong Enterprise Management Center, and listen to her wisdom on the management of tens of billions of listed enterprises.
Li Yandun, director of enterprise management of Shanxi Zhendong Group
Reporter: When did you come to Zhendong Group? How did you get to the position of Director of Enterprise Management?
Li Yanyan: In 2006, I came to Zhendong by chance to visit, and along the way I saw the Three Character Sutra, the concept of flower pots, and the concept of saving on the switch, and I felt the affinity from this detail, and I was very touched. Later, seeing Zhendong's recruitment information, I quit my original job and successfully joined Zhendong in August.
In the past ten years, I have been an enterprise management specialist, two years in marketing, logistics in medical trade, and materials in Anxin... No matter what position I am in, I think it is most important to do things with heart. As long as you put your mind into doing things well, no matter what difficulties you encounter, there will always be a way.
Reporter: What is the position of the enterprise management center in the overall structure? What are the functions?
Li Yanyan: The enterprise management center is equivalent to the role of the political commissar of the army in the enterprise, and the core role is to unify thinking. Whether we push a daily article or let everyone actively participate in the feedback of management issues, it is to unify personal goals with the goals of the enterprise, and to unify the ideas of the individual with the ideas of the enterprise. The realization of enterprise goals must not rely solely on which team or individual, but on the decomposition of tasks, layers of publicity, and implementation of layers.
The primary function of the enterprise management department is to standardize and correct deviations, followed by training and guidance, and then to launch thematic activities. The latter are the means and methods of the former, and in the final analysis, the function of the enterprise management center is the standardization and correction of corporate culture at various levels such as image layer, organizational system layer, behavior habit layer, and values.
This year's work focuses on training, which covers from superficial behavior habits to deep values, and the scope of training covers from headquarters to subsidiaries. At present, the headquarters management and some departments have completed the training, followed by the training of other teams, subsidiaries and marketing staff of the headquarters, and the training work will be completed in the first half of this year.
Shanxi Zhendong Group Li Yanyan asked a reporter
Reporter: What are the advantages of Zhendong Group's enterprise management?
Li Yanyan: Other enterprises also have enterprise management departments, but there will be differences in specific responsibilities. For example, the enterprise management department of some enterprises is responsible for formulating development strategies; the enterprise management department of some production enterprises is responsible for quality inspection. Unique corporate culture and management model are our strengths.
In the past, there was a saying in and around the Changzhi area: marry a daughter-in-law to marry Zhendong. Why? Because Zhendong's girls can speak Mandarin and have high quality. So now how do we highlight our high quality from this overall quality improvement environment? It is some small details, such as crossing the street and taking the zebra crossing, such as doing a good thing with positive energy, which are our brand and the advantage of the work of the enterprise management department. Zhendong management is sprouted and grown from the soil of Zhendong culture, and they are matched and blended with each other. Therefore, Zhendong's management and culture are often not easy to imitate. On this basis, the enterprise management department only needs to do a good job of standardization and correction.
Cultural enterprises are like a big tree
Reporter: Zhendong's corporate culture is characterized by those places:
Li Yanyan: Now, more and more companies are also exploring corporate culture. I found that in the eyes of many people, corporate culture is just "empty shouting", and it is difficult to get into the mind.
Reporter: Can you use an example to talk about the relationship between business management and corporate culture?
Li Yanyan: Regarding "corporate culture", some people think that it is designed at the top level, but I think it is not right, because the culture of top-level design is only a castle in the air; others think that it is a tool for the consciousness control of employees, and I think this is also not right, because "brainwashing" may temporarily work, but it will not last long.
Chairman Li Anping often said: "What is corporate culture? Culture is habit, so that all employees develop good, unified, standardized habits. "I've also often wondered: What is the relationship between culture and habits? This question can be answered with a specific case.
Many years ago, A student I brought to pei was called Sisi, and she arrived at 8:30 on the first day of work (this was the working hours of her previous unit). I called her over and reminded her, "It's 8:00 in Zhendong, and I didn't tell you it was my mistake." She didn't explain anything too much, but never was late again.
Later, I found that she was more introverted and difficult to integrate into the team, so I specially assigned her a task: "You will arrive earlier than others in the future and clean the office." Although she took 10 minutes to clean every day, she quickly mingled with the team, and the old staff also took the initiative to teach her some work skills, and she was quickly promoted. I once talked to Si Si once: "You and I are the children of a single-parent family, and our father is gone, so we must be more diligent and harder than others, so that we can exchange diligence for the transmission of other people's experience." Because you are active in doing things, willing to do well the small, trivial and impatient things of others in their daily work, he may pass on the accumulated experience to you for many years, which will accelerate your growth rate and your income will be higher. "After the end of the training, SiSi returned to the marketing post, we did not meet much, but she encountered setbacks, confusion or grievances, and would still talk to me.
This is Zhendong's mentor training model, which will subtly influence you and selflessly pass on what you have learned. Shanxi Zhendong's corporate culture will not only change the way a person works, but also have a profound impact on his life. This may be the unique charm of culture!
Shanxi Zhendong corporate culture worship ceremony
In today's era, informatization, big data, the Internet, and artificial intelligence are developing rapidly, profoundly changing our lives and work.
Reporter: How will this scientific and technological change affect the work of enterprise management?
Li Yanyan: Zhendong Group is an innovative enterprise and a learning enterprise. In order to sort out the management links and business content, so as to facilitate the connection with the construction of the data management system, we launched the "management process" and "work procedure" very early; in order to enhance data awareness and analysis capabilities, we turned the cumbersome textual system into a table, which is the "system tabularization" model; in order to cultivate the Internet thinking of employees, but also to give employees an opportunity to increase income, we have been implementing "full-staff Internet marketing" in recent years; in order to help brand communication, we have been pushing "two micro and one shake" In order to improve the quality of all employees, we have launched a daily article, weekly Q&A, work log, early planning and late summary and other models, which used to be offline, and now all have moved to online.
Archive of some information of Zhendong Enterprise Management Center
Li Yanyan: This year, the Enterprise Management Center will work with the Information Center to accelerate the construction of the talent evaluation database, continue to implement a wider range of data, and finally realize the intelligence of talent evaluation. Dataization and informatization is a gradual process, and some problems will be encountered in the early stage. For example, the early plan and the late summary need to be filled in in the OA system, and at the same time, it must be forwarded to the team group and direct management, in charge of the superior, in order to provide convenience, we have launched a one-click copy function. In the face of new situations, we are still constantly improving.
Zhendong positive energy reply, early plan summary preferred
Reporter: Some people say that enterprise management is both management and service, how do you think and understand?
Li Yanyan: First of all, service, and then management. Because we are the back-office department, compared with the front-line production and marketing department, our primary function is service. Where is this service? First, what do I want to tell you what is a norm? Second, I want to keep reminding you to follow the norms. Therefore, the service is managed in the front and in the back, and it must be actively done downwards to do the service. For example, when a system first came out, I had to do a program and do training so that you really understood the purpose and meaning of doing it. After a period of implementation, I want to check whether it is in place, whether it is done but done wrong. Then, I will do a second training and give time for rectification. If there is still no rectification in place, it is necessary to go to the management means. At this time, he will become my key management object, and we will help him to implement it in a targeted manner.
The COMPANY instructs employees to wear badges correctly
Interview Postscript: Before coming into contact with Li Yanyan, her silhouette met all my stereotypes of strong women, heroic and vigorous.
Just like my first impression of her, anti-pressure, principled and strong execution are her first requirements for recruiting employees, her annotations to corporate management work, and the best interpretation of her personal workplace background. It is not difficult to understand her extensive resume in the workplace, nor is it difficult to understand her transfer from the head of the material supply team to the director of business management.
In fact, in Li Yanyan, you can not only see the advanced trajectory of a low-level employee, but also see the zhendong culture embodied in a concrete and vivid individual. During the interview, her exclusive personal color was constantly highlighted, and gradually disappeared with the deepening of the exchange, showing the group portrait of "Zhendong people" - confident, enthusiastic, positive, sunny, just like the future of Zhendong!