Liu Peitong, born in February 1991, joined the public security traffic management work in 2015, joined the Communist Party of China in 2021, and is currently an auxiliary police officer at the traffic police examination center. In her work, she calmed down, took root, conscientiously did everything well, and showed her youth style in ordinary posts to the fullest. The comrade treats his work and strives for excellence; he treats his superiors with no excuses and must do what he gives; he treats his colleagues with unity and friendship, and asks for advice with an open heart; he treats the masses with patience and sincerity, and is warm and thoughtful. It has been recognized by the superior leaders, and has also won the praise of colleagues, and has been named the outstanding auxiliary police officer of the municipal bureau in 2017.
From the first day of working in the examination center, she knew that the window was an important performance of the public security team, and the quality of the service directly affected the image of the public security team. To do a good job in window work, we must not only have full enthusiasm for work, but also have a solid basic skill, to achieve "patience, enthusiasm, smile", only in this way can we achieve quality service. To this end, she constantly strengthens the study of political theory and business technology, strives to master the service skills, and constantly improves her political and professional quality.
In our work, we are always anxious about what the masses are anxious about, think of what the masses think, and win the praise of the people with initiative, enthusiasm, thoughtfulness and meticulous service. In January this year, a couple over 60 years old came to her window and wanted to go through the renewal business at the end of the period. After the system inquiry, the old man's driver's license has 7 unpaid violation records, must first deal with all the violations, before you can replace the certificate, the old couple will not use the online payment, seeing that it is close to the time of work, the old couple is more anxious. She saw the situation, guided to help the two elderly people download the traffic management 12123 mobile APP, and registered an account, due to more violations, need to deal with one by one, the time consumed is relatively long, until all the processing is completed, has long passed the off-hours, the couple is very touched, very grateful, highly praised her. She modestly waved her hand to say that "service never ends." In the long-term work, with a sincere smile and hard sweat to welcome the people from all over the world, whenever she sees those who have been helped leave with a satisfied smile, she will be sincerely happy.
As a window unit serving the people, Comrade Liu Peitong, in the case of heavy work tasks and tight time, in line with the principle of stressing "dedication" in the cause, "seeking refinement" in business, stressing "family affection" in service, and stressing "practical results" in work, Comrade Liu Peitong always put service and dedication first, adhered to the high efficiency of service, continuously improved service methods, improved work efficiency, and fulfilled various work tasks with due diligence and quality and quantity. In our work, we should firmly establish the principle of "serving the people", regard the interests of the masses as the first goal, take the needs of the masses as the first choice, take the satisfaction of the masses as the first criterion, patiently and meticulously do every work well, handle every business well, and answer relevant policies, rules and regulations, and relevant regulations. The questions raised by the masses have been echoed one by one, and everything has been implemented, and even if they cannot be done for the time being, they will give answers after leaving a good phone until the masses are satisfied.
As a preparatory party member, she actively plays the exemplary role of party members in the service, in accordance with the requirements of the window service, practices the window service "let the masses run less errands, let the service run more", abide by the "first question responsibility system", and do her best to solve the problems related to the driver's license for the people. As a party member, she actively exerts the exemplary role of party members as a pioneer in urgent, difficult, dangerous and heavy work. With fire in his heart and light in his eyes, Liu Peitong improved his cultivation of party spirit in serving the people, strengthened his will quality in arduous struggle, and increased his work skills in the practice of his posts, so that youth could bloom in the places where the party and the people needed it most.
Photo editor: Harbin Municipal Public Security Bureau Traffic Police Detachment Political Department Contributor: Li Jinliang Review: Lü Fei Issued: Li Xiangbin