The car is the second largest piece after the house, and everyone buys the car at a high price, hoping that their car can be used for a long time. Maintenance is an important way to extend the service life of the car, the owner basically knows the importance of car maintenance, so the car will do maintenance every 5,000 kilometers or every month or two.
However, many car owners feel that the maintenance cost of going to the 4S shop is too high, and they will go to other places for maintenance after doing the first insurance. In order to allow customers to maintain in their own stores, merchants have also launched a lot of preferential activities. There is a 4S store in Jiangsu that launched a 3,000 yuan 3-year unlimited maintenance activity, a car owner handled this activity, but it took only one year to be forced to scrap, the owner felt very aggrieved.
Mr. Wang said that he bought a Skoda Octavia in this store a year ago, and when he picked up the car, the sales staff told him that as long as he spent another 3,000 yuan, he could apply for a 3-year maintenance card, and the owner could always come to maintain it during the validity period. He calculated that even if he went outside for maintenance for a year, he would have to pay three or four thousand yuan, and at least ten thousand yuan for three years. Now as long as 3,000 yuan can be maintained for 3 years, and there is no limit to the number of times, which is much more cost-effective than going outside to maintain, so I did this card.
The card had only been used for a year now, but when he drove to maintain it, the clerk refused to receive him and forcibly invalidated his card. Mr. Wang felt very aggrieved, and he hoped that the merchant could give himself an explanation. But the merchant refused to respond and turned him away. Mr. Wang felt that the merchant deceived consumers, and in a fit of anger, he found the media exposure, hoping that the media would get justice for himself.
Why should the merchant void the maintenance card in advance?
In the face of the media, the person in charge of the 4S store is also very aggrieved, he said that it is helpless to void the card in advance, this customer he came too often, he has to come to maintain ten times a month, almost 3 days to come once. Although the card is said to be an unlimited number of times, according to the normal maintenance rules, a customer in 3 years to maintain 9 times is almost the same, but Mr. Wang did 10 times a month, has far exceeded their plan.
Mr. Wang does not agree with this statement, he feels that since the merchant said unlimited times, then he wants to maintain a few times, the merchant should not limit himself. In principle, you still have 2 years of maintenance opportunities, and the merchant should not refuse to maintain it yourself. However, Mr. Wang frequently comes to maintain, and the merchants also feel very embarrassed. Finally, after consultation, Mr. Wang's maintenance card was invalidated, and the merchant gave Mr. Wang 3 more maintenance.
Many netizens are complaining for the merchants after seeing it, and they feel that Mr. Wang's practice is greedy and cheap, and they feel that they often go to maintenance regardless of the number of times. But car maintenance is a law to follow, not the more maintenance the better. He just bought a car with more than 100,000 yuan, which can be maintained 3 to 4 times a year, and there is no need to go once in 3 days.
However, some people feel that since merchants can't afford to play, they shouldn't play such a slogan. Promise no limit, then you should not limit the number of times the customer comes to maintain. There are many merchants like this, in order to improve their attractiveness, often play some "not worthy of the name" slogan, consumers after paying the bill only to find that there are many original restrictions, can only eat "dumb loss".
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